nded up just asking for an extra

I ended up just asking for an extra hour but its the little things like that that made the visit so pleasurable. Almost everything, especially the location, which was around the corner, and across the street from the concert venue I was attending. It wasn't a big deal but I was never asked that before. On my check out day I called the front desk and asked if I could do a late check out. Not a member? Please reach out to us to "make it right" for you, or at least know who we can "coach" at the hotel. We do not have jacuzzi tubs in the guest rooms. For specific requirements, look at the cancellation policy on Orbitz. The rooms were clean and nice, but the temperature seemed to be either freezing or hot regardless of what you set the thermostat to. You can check out our .css-1xb7p4c{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;color:var(--chakra-colors-text-link-light);font-weight:var(--chakra-fontWeights-semibold);-webkit-text-decoration:underline;text-decoration:underline;}.css-1xb7p4c:hover,.css-1xb7p4c[data-hover]{color:var(--chakra-colors-primary-600);}.css-1xb7p4c:focus,.css-1xb7p4c[data-focus]{box-shadow:var(--chakra-shadows-outline);}.css-1xb7p4c svg{display:inline-block;vertical-align:initial;}FAQ page to see if something has already been asked. Local Shuttle Info: Available on first come, first serve basis within a 2 mile radius. Below are the meeting, banquet, conference and event spaces at Hilton Richmond Downtown. john.cario2@hilton.com. Open select days for dinner. Just outside our doors is Browns Island, host to many festivals and where you can embark on the best urban whitewater rafting and mountain biking in America! My room was above a very noisy bus stop. I called the desk on the night of arrival and was told breakfast would be served int he morning only to find out the next morning that there was no breakfast. It was even more easily accessed through the rear of the hotel., The room was lovely, beds comfy, everything was clean, and the staff was great. Error: Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Thanks for your visit and feedback. You can sort and/or filter them by time of year, review score, and more. The closest major airport to Hilton Richmond Downtown is Richmond Intl. You can't beat the door to door, Hilton Shuttle service that operates till 10:00p.m.! Location and facilities perfect for those traveling in pairs, 501 East Broad Street, Richmond, VA 23219, United States of America, Hilton Richmond Downtown has been welcoming Booking.com guests since Aug 16, 2010, Executive Queen Room with Two Queen Beds - Lounge Access, Lock in a great price for your upcoming stay. Our hotel features rooms with beautiful views of the James River, spacious indoor pool, fitness center, fast, free Wi-Fi, microwave and fridge, in-room safe, onsite parking and complimentary downtown shuttle. Great stay and I would stay again. The staff were very friendly and professional but for the price of the room and the reputation I expected better. The room was clean and tastefully decorated! I had to say no a lot and close the doors to other hotel guests. Richmond International Airport is within 15-20 minutes of this hotel. Handling this issue needs to be addressed if this is Hilton Policy. Please check you have entered your email address correctly. The manager saw the error and offered us a free appetizer, drinks and free breakfast in the morning., The staff was SO friendly. "Your group travel site was a great experience, it's so easy to use and I received so many offers from great hotels. Hilton Richmond Downtown offers free cancellation on certain room rates. They need to just let you park your own car in the garage and charge you for the ticket. 40M+.css-alg7gu{line-height:1.5;font-weight:400;font-size:var(--chakra-fontSizes-base);display:block;margin-top:var(--chakra-space-2);letter-spacing:0.125rem;}Cars Parked. The rate of the room included extra perks that were no longer available at the hotel. Special requests can't be guaranteed and may incur additional charges. That's how we know our reviews come from real guests who have stayed at the property. It was also clean and well kept. Want a great night's sleep? Yes, there is a pool on-site at the property. Thanks for your visit and feedback. Tiffany, thanks for your visit and comments on the review. The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation. The following areas are affected: During renovations, the hotel will make every effort to minimize noise and disturbance. Loved my stay and would definitely stay again. Thanks! Read more about possible travel restrictions before you go. This chart will show past seasonality and also project future months. The hotel itself is beautiful and the staff was wonderful. The Hilton Hotels and Resorts highlights above are subject to change without notice. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Sorry, this hotel does not offer AAA hotel discounts at this time. Definitely not to Hilton standards. Fees and deposits might not include tax and are subject to change. Additional amenities include conference space, express check-out, and free newspapers. There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant. Hilton Hotels & Resorts. Full breakfast is served daily from 6:30 AM to 10:30 AM for a fee. Please enter your travel dates like this: mm/dd/yyyy. Everything was very clean and neat! Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Usually the front desk just gives me an extra hour. Every room at the Hilton Richmond Downtown provides a refrigerator and iPod docking station. You pay 160 a night and 200 deposit on the room and they charge you 27 a night to park your car. on this visit, as well related to breakfast. While we make efforts to validate and update the pricing information, pricing and rates change frequently and so the information may not be the most current. Your dates seem to be a bit off. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Thanks for your visit and feedback. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Hotel room had stained sheets and empty bottles left in the room from previous occupants. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Hotel chain/brand: Great job front desk staff. If not what other parking options are available?? Yes, they have 8 meeting rooms that can support various table layouts. Certain requests may come with additional charges. Our pool and spa will remain open. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. E Broad St Room2 - was not clean musty and had odor. Wonderful Italian restaurant. The service here was amazing. the new bar area opened up the 3rd night we were there which was great., The staff was pleasant and helpful. The staff are amazing, very kind and accommodating! Had to be moved and staff agryit did not meet Hilton standard, Super friendly and helpful staff. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows. Respect the privacy of others. This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. The parking was frustrating, only option is the expensive valet otherwise youre on your own to find public parking. Please dont include personal, political, ethical, or religious commentary. It is a short walk to several delicious restaurants and a short drive to several attractions.. Richmond importing http://www.orbitz.com/Richmond-Hotels-Hilton-Richmond-Downtown.h2169422-p2.Hotel-Reviews, There was an error importing /Richmond-Hotels-Hilton-Richmond-Downtown.h2169422-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Richmond-Hotels-Hilton-Richmond-Downtown.h2169422-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. We hope to see you back soon. The TV and cabinet area had something sticky splashed all over it and it was smeared. Respect the privacy of others. Heart of the Arts District Penthouse - West Broad VCU MCV Prime Downtown! Choose your currency. Housekeeping is available on request. It was nice. Too much $$$ for too little service. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. We came in late and left early. Hilton Richmond Downtown is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Also the Star Bucks inside the hotel was being operated by someone that was complaining to the staff about having no change. Located in Downtown Richmond, Hilton Richmond Downtown is adjacent to Greater Richmond Convention Center and within a mile (2 km) of other popular sights like Altria Theater. The provision of housing is linked to their trade, business, or profession. Our hotel offers valet parking only. Valet parking is offered for USD 32 per night. Coffee facilities are also available in each room. Runs from 7AM-10PM. Yes, there is a gym/fitness area available on-site at the property. Airport (RIC): 13-min drive, 8.6 mi/13.9 km. The hotel was clean and quiet and all the employees were friendly and courteous. if the writer is claiming to be someone else). Clean. language, whether its just a rating or contains comments as well, etc.). We are located near many of the citys top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy and VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. The front desk is open 24 hours a day, and checking out is easy with express services. It dampened my opinion of this stay for sure. There was a problem loading the reviews. Thanks for your visit and comments. Super comfy beds and excellent, quick service when we needed more pillows. We encourage you to contact the individual parking operators to verify the information. I thought this was very appropriate to help correct missing extras in the price of the stay. There's no capacity for cribs at this property. I can't say enough good things about them. Try again. Hilton Richmond Downtown takes special requests add in the next step! Not at all what I hoped for my wife's birthday getaway. Additional sorting options might be available (by type of traveler, by score, etc). Questions and answers should be property- or room-related. Room 1 was excellent No, there aren't any guestrooms with balconies at Hilton Richmond Downtown. Is the pool open? Please enter the dates of your stay and check what conditions apply to your preferred room. Convenient location, helpful staff, beautiful room with high ceilings! Contact the property using the phone number on your booking confirmation. When would you like to stay at Hilton Richmond Downtown? By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The average groups saves around 14.6%. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Cleanliness measures at Hilton Richmond Downtown include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. Hotel was great, very friendly staff, my room had high ceilings. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Yes, valet parking is offered for USD 32 per night with in/out privileges. Ideally, we'd publish every review we get, positive and negative. We hope to see you back soon. After ordering we never saw the waitress again. A full hot breakfast is available in 1885 Restaurant daily. Please note that all Special Requests are subject to availability and additional charges may apply. The breakfast was great and a lot to choose from. By Mark, from Ladysmith, Va on Nov 9, 2018. Reservations required. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Had to checkin after the wedding was over which was 9:30pm with kids. "Happy Customer! Friendly, efficient staff. The room was clean and very comfortable. $50.00 non refundable, 50 lbs maximum, AARP Member Savings 1 King Bed 1 Bedroom Executive Floor Suite Executive Lounge Accessible with Cont, AARP Member Savings 1 King Bed 1 Bedroom Suite Parlor Sofa Bed Refridgerator Microwave, AARP Member Savings 1 King Bed Complimentary High Speed Serenity Bed Luxury Linens, AARP Member Savings 1 King Bed Deluxe Room with Sofa Bed Complimentary High Speed Serenity Bed Luxur, AARP Member Savings 1 King Bed Executive Floor Executive Lounge Accessible with Continental Breakfas, AARP Member Savings 1 King Bed Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt, AARP Member Savings 1 King Deluxe with Sofa Bed Executive Floor Executive Lounge Accessible with Con, AARP Member Savings 2 Queen Beds Accessible Roll in Shower Roll in Shower, AARP Member Savings 2 Queen Beds Complimentary Wireless Serenity Bed Lux Linens, AARP Member Savings 2 Queen Beds Executive Floor Executive Lounge Accessible with Continental Breakf, AARP Member Savings 2 Queen Beds Oversized Complimentary Wireless Serenity Bed Lux Linens, AARP Member Savings 2 Queen Beds Oversized Executive Floor Executive Lounge Accessible with Continen, Senior Savings 1 King Bed 1 Bedroom Executive Floor Suite Executive Lounge Accessible with Continent, Senior Savings 1 King Bed 1 Bedroom Suite Parlor Sofa Bed Refridgerator Microwave, Senior Savings 1 King Bed Complimentary High Speed Serenity Bed Luxury Linens, Senior Savings 1 King Bed Deluxe Room with Sofa Bed Complimentary High Speed Serenity Bed Luxury Lin, Senior Savings 1 King Bed Executive Floor Executive Lounge Accessible with Continental Breakfast, Senior Savings 1 King Bed Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt, Senior Savings 1 King Deluxe with Sofa Bed Executive Floor Executive Lounge Accessible with Continen, Senior Savings 2 Queen Beds Accessible Roll in Shower Roll in Shower, Senior Savings 2 Queen Beds Complimentary Wireless Serenity Bed Lux Linens, Senior Savings 2 Queen Beds Executive Floor Executive Lounge Accessible with Continental Breakfast, Senior Savings 2 Queen Beds Oversized Complimentary Wireless Serenity Bed Lux Linens, Senior Savings 2 Queen Beds Oversized Executive Floor Executive Lounge Accessible with Continental B, American Civil War Center at Historic Tredegar, Cumberland Hospital for Children and Adolescents, Virginia Historical Society (Museum of Virginia History), Need sleeping rooms? Attendants were very prompt and helpful. I wish the refrigerator was colder, it did not keep our water bottles cold :( Also, there wasn't anyone monitoring the elevators, people would try to jam pack it, if you allowed them. The staff was SO friendly. Check-in: Person operating Star Bucks was not friendly. The hotel is still in tenovation mode but it is nice. "Poor check in, was given the wrong room with only one king bed for two adults and two teenage girls.". Had to be moved and staff agryit did not meet Hilton standard. Guests are required to show a photo ID and credit card at check-in. Check in time is 4:00PM based on the hotel's local time. However hotel was in a convenient location and staff was very nice. There appeared to not be a vent in the bathroom. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The gather and hem was excellent and reasonably priced., Corner suite with a view of the city was absolutely beautiful, The rate of the room included extra perks that were no longer available at the hotel. All other people in our family were having the same issues. Although they can't stay for free, dogs are welcome at Hilton Richmond Downtown for a fee of USD 50 per accommodation, per stay. The parking situation was ridiculous and room wasn't cleaned like it should have been. Wired internet is available in public areas and charges apply. We stayed there for two nights for a wedding. Great bar with live music in the lobby. Layout Separate bedroom and private bathroom, Layout Separate bedroom, dining area, and private bathroom, Layout Separate bedroom, dining area, living room, and private bathroom. The room was beautiful., the staff was exceptional and always very helpful. 1565870|4,1550830|3,1563710,1561950,1550830,1565870,1563880,1566560,1542630,1542720,1568250,1565080,1557030,1567830|1,1561220,1565670,1557080,1563710|2,1568250|3,1553180,1561630,1563710|6,1548020|3, Hilton Richmond Downtown (Hotel) (USA) Deals, Personal or sensitive info (e.g. Excellent customer service. Thanks for your visit and quick review. We hope to see you back again soon. For example, if your reservation goes from 8 am to 8 pm, you can enter any time after 8 am, and must leave anytime before 8 pm. There were crumbled cookies left in one of the drawers, in the corner of the room and a dirty mask was left on the floor. Our barista station proudly serves Starbucks coffee pre-prepared breakfast items. The gather and hem was excellent and reasonably priced. Thanks for your visit and positive review. Not even water was offered to us. If you booked through us and want to leave a review, please sign in first. Booking.com does not accept responsibility or liability for any question or answers.

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