ery cannot be beat anywhere! We are planning a Rustic wedding with a few extra polish finishes. Receiving these immaculate flowers and the assortment of vases will truly make her stay in the nursing home a time to remember Also, the flowers and vases can extend beyond Valentine's Day making this a long-lasting gift. I have ordered many items and am very satisfied. But my last purchase of sequin tablecloths/ overlays were extremely poor quality. Product was delivered quickly and the quality is outstanding. I received a tablecloth with a strong chemical odor that renders the tablecloth useless. Excellent quality, great price!! I appreciate the amount of napkins I received for the price. Just needed a few more to add to what we already owned. I ordered polynapkins and they arrived sooner than anticipated. I decorate parties and weddings and love the quality of table cloths factory! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Oh and shipping was fast. The paste was done to perfection. Copyright 20042022 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Fast shipping. I received my order on 3/22/22 and informed the company that same day via email that my order was incomplete, had damaged items and chewed gum in with my box with my items and the color or the utensils I received was more silver and not gold. Well guide you through the process. This company never disappoints!! Tablecloths Factory specializes in tablecloths, skirts, and runners for every occasion and aesthetic need. I am a very understanding and patient mother of 9 and do a lot of online shopping but have never in all my years been so highly disappointed with online shopping and customer care! tableclothsfactory I even referred this company and item to my cousin so she can do a wall too. There are no words. That's how pretty they are! These cute little candles were favors for a tropical, honeymoon-themed bridal shower held this past weekend! adds to the amazing Calamigos experience. My holiday table looks awesome! The other items on the order were fine. I would like a full refund including shipping. I bought 8 from here on sale for about 32 I believe I was really worried considering they're always having sales and every other website that says teal isn't true to color. Super glad I found this website, great party supplies! (The consumer indicated he/she ACCEPTED the response from the business.) Theyre beautiful, sturdy and washable! Maybe not the exact $ amount but you get the idea. Claim your listing for free to respond to reviews, update your profile and manage your listing. I tried to rent and was going to be charged $5 each with no guarantee of a sufficient amount or that the covers would even be ironed. Very happy with the productsappearance is everything for a wedding and nothing cheap looking. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I was thrilled to find these table runners that were the perfect color (dusty rose) AND such a great price - without having to pay $80 for shipping from China. Customer even contacted us directly in regards to receiving return labels. The quality was the same or better and the price was more reasonable. These overlays are gorgeous! Coupon valid for new customers only. Very nice quality for such a low price and they added a lot to our party tables. Christmas, Valentines Day and July 4th. You could smell it when it was still sealed in the package. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I frequently purchase items from this company. First class service.more, $$$Wine Bars, Steakhouses, Party & Event Planning, So, I had a last minute outing to schedule and selected The Winery Restaurant as our destination. When my order did not arrive and I checked tracking with UPS and realized what happened I contacted the company and asked for my shipping charges to be refunded. Covid put a damper on gloves at all major stores. I fanned them out and used them as snow on my Christmas tree instead of babys breath. You dont have to be a bride to use Tablecloth Factory and save money. Communication was great!! I placed 2 orders with this company and paid a large shipping charge on both orders just about equal to the order itself for expedited guaranteed delivery. I will definitely order again. Thank you so much for reaching out to us and I do apologize for the inconvenience this has caused. Hello! ComplaintsComplaints for Tableclothsfactory.comParty SuppliesView Business profile. I am sorry for the inconvenience. ********** Payment amount: $60.94 Payment method: credit card. The table cloths were nicer than expected considering the price! We bought red, purple, yellow and orange. Used this vendor for my daughters bridal shower. I ironed them before I hung them and they i love the colors and feel of the cheesecloth napkins!! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. One of the chair covers unraveled a bit at the seam but I can fix that myself. They are the exact colour I wanted and will make such magical decor for my outdoor wedding! well. I will be making future purchases with this company real soon. New customers get an excellent 10% discount with code WELCOME10. Good communication. Oh and its beautiful! I ordered the "108" White Polyester Round Tablecloths". The company issued me the refund after I had filed the complaint. Table runners come in a good variety of colors. After almost 3 weeks of placing my order (which indicated it would ship in 5-7 business days) I have to reach out and find that my order had been placed on hold indefinitely, with no email notification of any kind. The colors are spot on what you see is what you get. Definitely would recommend :). I do apologize for the inconvenience, I have issued the remaining refund back to your card, kindly allow 1-2 business days for the refund to show up on your account. Otherwise, they are comfortable. I highly recommend their services. The site was extremely easy to navigate through there was no misrepresentations every thing I wanted and ordered was correct and shipped to me in a timely manner. They are slightly shorter length than I expected, but I don't notice that the back of my legs hit the chair. Very disappointed in this company. Is table cloths factory a scam or a legit company? Customer Reviews are not used in the calculation of BBB Rating, of those, 6 complaints were closed in last 12 months. THANK YOU. I got black table cloths, green napkins, green runners and silver plates and cups - decorated my whole Slytherin party for under $90! My daughter loves the yellow. Love them. Family feel. Dishes arrived cracked, replacements sent. I love my stickers and tablecloths. Other than that everything was great. I just want the rest of the money that wasn't refunded since it was a defective item. BBB Business Profiles are subject to change at any time. You have a new fan. I purchased the mirrors for my table center pieces to sit on, then realized that there were heart shaped mirrors. We requested a full refund or exchange via email and phone call. Overall, I'm satisfied with the purchase. ******* ***** (XXX)XXX-XXXX. THANK YOU! I made an order on the 12th and paid three day shipment it didn't arrive till the 22nd I put in an order on the 6/12/20 My daughter surprise birthday party was on the 19th I paid for three day shipment did not arrive till June 22 they didn't not message me to tell me my package was running late my daughters party was almost ruined because nothing in Washington is opened I asked them for a full refund and they won't give me full refund shipping included and they still want me to pay to return their things that I don't need anymore I told them if it's not here by the 19th I don't need them anymore you guys keep them but now they want me to pay to return the things I paid for three day shipment not for a 10 day this is my order number is ********** And when I looked on their site they said it will be here on the 19th and it never made it, 100% refund including shipment fees that I had to pay and that they want me to pay to send those things back. I had them maybe 3-4 days after ordering and it was supposed to take 7 days. You can find practically everything you need for a wedding or party or any special occasion you need. We should have just bought them all. a true red, which was just perfect for us. The box is well made and very nice size but the color is way off. Btw, this was NOT for a wedding. Very nice products. Tip: order ahead of time, or pay for faster shipping. We literally wrote the whole order-on their chat help website and it was great. Prices are great and quality is pretty good considering the price. It said 2 of my items would not be available till May 1st. They were such a hit! I am very unhappy with this business. My item was damaged when it arrived and I had emailed them letting them know that I'd like a full refund for a defective product. So excited to get my fabrics! From day one ourmore, Party Equipment Rentals, Party & Event Planning, We worked with CPG for a very high profile event we were producing in LA. I requested a different color AND size and they finally said yes but would have to cancel another item cause it was not available at the same warehouse as the new item. Thank you so much for contacting us. I ordered a bit late and paid the express shipping and they arrived fast, the table cloths were nice and the table runners were pretty. I ordered more. I love the material and they were perfect for my party. No complaints! I called for 3 days trying to get other half of order wanted $125 to fly it 2 day air? Excellent prices, quality products, and quick shipping. Share with your guests to collect your wedding photos. All other items received were beyond awesome, especially the little girls dresses for a wedding. High quality material and color! Thank you. I recently bought the gold flatware and gold forks and they came in broken and delivery was bad. sales items because I have seen an item priced at $5.00 the following week priced at $6.00 and go on sale for $5.00. I ordered one with lace decorations. Do kindly let us know if there is anything else I can help you with. They did give offer me a refund. you Table Cloth Factory! In April 2021 I placed an order with this business. Thank you, CJC. If you are looking for long term rugged and sturdy, these are not it. The website includes a tablecloth size chart to assist customers in finding the right size for their need. They had exactly what I needed at an affordable price, it shipped quickly, and I had no issues with the product. Tablecloths are ripping and I contacted customer service and was told by **** there is nothing we can do to help you with this issue. I ordered royal blue tablecloths, round 60 inch. I ordered my celling curtains and I love them. Customer service is excellent also. cushions are not only comfortable but secured with Velcro matching fabric, unlike other cushions that come with thin ties. Loved the color of the napkins, however, a bit disappointed that stains did not come out after I laundered them. All the products are great and I receive them rather quickly. I will continue to use them in the future. All in all, its great but not compareable to a hotel quality if you know what I mean. I ordered the curly chiffon chair sashes in dusty blue for my ceremony chairs and the reception chairs and OOOOOHHHH! I will continue to buy from your company. I am sorry for the inconvenience. The customer service person told me to take a picture of all my items and labels and send them to their email address at salestableclothsfactory.com and they would let me know. However as I see that you are our value customer. These tablecloths were not cut even. They were fairly priced. I recommend this company to my friends. I did try to wash the tablecloth and it came apart. What are people saying about party supplies services in El Monte, CA? I would recommend this set to all bridal couples. This order was for my daughters wedding and unless I provided a copy of my BANK STATEMENT will not be processed and shipped out. They were shipped fast and arrived well before the wedding. Shipping was very fast. I will purchase in the future. I purchased these for our personal use. Our police does only extend up to 30 days from the day the order was placed for issues that came up about the item. The tablecloths are $50 a piece and I purchased many times from this company so I'm very disappointed in there customer service to say the least. Had issues with shipping (not vendors side) and they sent me items again at no charge. I have ordered several things from this company before for various events and have always been very pleased. tableclothsfactory I have used them several times over the past couple of years.more, 115 locals recently requested information, To add to the echo chamber here, Ya Ya Creations AKA Tablecloths Factory is absolutely the worstmore, Very responsive and ready to get the job done, their quotes are pretty average to other vendors in the area.more, Venues & Event Spaces, Caterers, Party & Event Planning, We absolutely love Calamigos! I really don't have complaint. I have used this company for many years from my own wedding to making sure other weddings are absolutley perfect. Good value, I actually just came to see napkins and fell in love with this site. I see that a ****** dispute have been settle and refund of ***** was issued along with a **** refund that was issued previously. I am so happy with my purchase, it came in a timely fashion and was just like the description. shipping costs are around $60.00, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Bought tablecloths from you once before several years ago. We are a Wedding/Event Coordinating Company, specializing in full,partial and day of coordinating. While the price was good, the material was thin and transparent. Backed by the National Science Foundation, I'm very happy and satisfied for quality material, variety of sizes and colors and great, Good buying experience, but annoying with the bulk emails, Great prices, fast shipping, excellent products, Flowers, tablecloths, table runners, tableware. Fast shipping. The black and white cheetah print over the black table cloth made the room POP!! I am shipping to ontario. i will check and get back to you. Reasonable responsive and I was very happy with the product. We always feel like VIPs here and part of that is in thanks to Amanda at the pool. This item arrived as promised. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I proceeded to ask for corporates contact information and received nothing from **** or ********* I was then told they would forward my information to the Supervisor by the name of **** and offered me 50% discount on a gift card I explained that all I wanted was to have the tablecloths replaced. Those have been well used and still in great shape! Have a question about Tablecloths Factory? TableclothsFactory.com is a online only e-commerce wedding decor company based in City of Industry, California. With no clear understanding of what they would do for me I was very disappointed in their resolution. It was less expensive buying the linens than renting and a wide color range. The day was saved. Perfect match even after all the years. It arrived very quickly as well!! The chiffon runners are gorgeous and we have already used them for the bridal shower. Worth the bother! I feel that they should be knocking about $10 off the set for that reason. They said not available. Purchased five additional tablecloths to add the 17 silver ones my organization bought and used a couple of years ago for our Christmas Ball. The linens and chairs covers are good quality. Products used:Never got my product with an added bonus of terrible customer care. Don't go anywhere else. Great product! The service is fast and the quality is exceptional for the price. My wedding has a gold theme to it. They sent a plain disposable one. I haven't found one comparable. They said not available. If i place an order online with a credit card, is the order site secure. Because the first order went great I had to place a second for other products and will be leaving a review for those as well can't upload a photo but this review is honest. Very happy. I purchase 2 rosette silver tablecloths that have been used twice. It is not the smell of burlap. Vibrant red, festive, just right for the holidays. Thank you. The purple was my favorite. a good deal for the price) and the Gold colored napkins are more of a mustard color than gold. tableclothsfactory I ordered 2 and will probably My order came fast and the quality was beautiful. We were very satisfied with our experience! I love the navy blue color. I found a cute tablecloth at a flea market but no napkins. The long stem gold flatware, many forks were broken during use at my daughters wedding. Pieces were consistent and exactly as described. The bride and groom champagne flutes were fabulous! THE LINENS AND NAPKINS WERE BOUGHT FOR A MEMORIAL SERVICE. Safe online transactions through PayPal. I am most likely going to order more items that I have seen online. Get Our Wedding Planner App On Your Mobile Device. To find more information about reviews and trust on Sitejabber.com please visit. Being a semi-retired artist, I was in need of gloves which I wear at times to protect my hands when using oil paints and solvents. I would buy from them again. cant beat the price either! My granddaughter thinks Queen Elsa decorated.. I would absolutely order from this company again. The tablecloths were very well saturated in color. We are excited to see these materials used during our GALA in a few weeks. Every item is wonderful!! They are just the fabric on both sides so the cushion can go either way up or down on the chair. The price is great, and the service is wonderful. We are pleased. The service was good and shipping time reasonable which is surprising with everything being wonky after the 2 year pandemic. Good quality, good price and such great service. Sign up on The Knot to reach more couples and book more weddings! Service is great. Im excited to use them as runners on our farm tables and arbor at our wedding. We are seeking replacement or refund. Kindly allow 1-2 business days for the refund to show up on your account. We had 400 attendees, panels, pop ups and a fashion show. She alwaysmore, $$Italian, Piano Bars, Party & Event Planning, Love love love this place. The Velcro is nice to hold them on the chair. Hi ********! I tied them up in the back to make them more fitted and added some flowers they looks professionally done. I ordered blush napkins and organza overlays. I paid 156.59 for all my items. I bought my wedding dinner plates and napkins from Tablecloth Factory! I got some vinyl metallic placemats and the quality is just average on those. Great value for the money! Not for a wedding. Shipping was fast and easy and the price was great in comparison. The service was great and everything so far that I have purchased has been great the chair sashes the chair covers & table cloths. As a matter of policy, BBB does not endorse any product, service or business. Good quality great price, good quantity. The person I spoke with about this order didn't care. The customer service was great. So happy to find this site. When I needed a table covering I found the Tablecloth Factory. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. as the order was placed back in May 2019 and was contacted this year about the issue. I ordered cloth napkins at the suggestion of a friend. Find wedding inspiration that fits your style with photos from real couples, Sit back and relax with travel info + exclusive deals for the hottest honeymoon destinations.
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