Be sure to check the fountain regularly to help prevent damage to the pump, as the water may get consumed or evaporate causing the pump to run dry. PetSafe PF-07 Wireless Pet Fence System User Manual, Drinkwell PWW00-13907 Pagoda Fountain User Guide, PetSafe PWW00-16790 Drinkwell Pet Fountain User Guide, PetSafe PWW00-16468 Drinkwell 2 Gallon Pet Fountain User Guide, Coopers Solar Pagoda Fountain H287 Instructions, Suzhou Unison Auto Electronic TSB65 Tire Pressure Sensor User Manual, Dongguan Proyee Electronic Technology LC-5 Remote Controller Instruction Manual, RAZER RC21-01750100-R3U1 Universal Quick Charging Stand User Guide, BOYA BY-PM700 USB Microphone Instruction Manual, EZVALO Wireless Charger Music Lamp User Manual, Pump is not working or the water flow is low. - eBay Money Back Guarantee - opens in a new window or tab, - Replacement Charcoal Filters for PetSafe Drinkwell Avalon Pagoda Sedona Fountain. on PetSafe PWW00-13907 Pagoda Fountain User Guide. Once the pump is completely removed from the bowl, separate the foam filter and set it aside for proper cleaning. Remove the teardrop shaped stator by pulling up on the small lip. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); PetSafe Drinkwell Replacement Filter Cartridges (3 Pack) Compatib. Once the pump is securely in place, feed the in-line plug of the electrical power cord over and through the raised post and out the notch on the base of the bowl (, Remove the extra slack from the electrical power cord and insert the rubber cap into the raised post. Hand washes all other fountain parts with warm water and soap. This multi-purpose pump can be used as a replacement or as a back-up pump during pump cleanings. Carefully remove all the fountain components from the packaging and set them aside prior to assembly. This pump is used with the Drinkwell 360 (stainless steel and plastic), Pagoda, Avalon, Seascape, Multi-Tier, Zen, and Sedona Fountains. I have trouble trying to tell you the exact problem, other than you & who ever puts the computer pages together , just need to list & show right picture of pump & transformer if comes with one. Rubber grommet is missing from the packaging. My cats were delighted. Fountain must be cleaned to continue working normally. I've had the fountain for less than a year and just replaced the pump for the 3rd time. Made with a tough, durable nylon this toy Kaytee Igloo Hideout Mini Animal House Nesting, Durable Plastic - Easy To Clean Made of durable plastic, igloos are easy to clean and stain resistant Encourages natural nesting instincts in Trixie Lead'n'Walk Soft Dog Harness, L-XL Webbing tape Easy handling, easy to put on Prevents the dog from pulling Stopping and correcting the dog can be done with very little force PetSafe Drinkwell Replacement Charcoal Filter for Avalon Pagoda Dog/Cat Fountain, PetSafe Drinkwell Replacement Filter for Avalon Pagoda Pet Fountains, Pack of 4, ENCOURAGES HYDRATION - The Active Carbon Filters remove any unpleasant odours or tastes from your Pet's Water making it Fresher and more appealing to Drink, EXTEND FOUNTAIN LIFE - The Drinkwell Replaceable Charcoal Filters will prevent Food, Hair and other Large Debris from being circulated through the Fountain, making cleaning easier, IMPROVE WELLBEING- Keeping your Pet hydrated is one of the best ways to improve their health, for Cats and Dogs with kidney disease or cystitis Drinking Clean, Fresh Water has many benefits, LONGER LASTING - Lasting weeks at a time the Charcoal Filters are an affordable, consistent way of improving the Quality of your Cat or Dog's Drinking Water, COMPATIBILITY - The Drinkwell Replacement Charcoal Filters are compatible with the Avalon and Pagoda Fountains. This pump may be cleaned. Each filter features a duo-density polyester pad that catches hair and debris, while the charcoal removes bad tastes and odours from the water making it more appealing to drink. We've been through two ceramic fountains over the last several years. To unplug, grasp the plug, not the electrical power cord. Do not pick up a full fountain by the tower piece. The fountain is intended to run continuously (always plugged into an electrical outlet), as long as the water level is maintained and the fountain is cleaned regularly. The pump also features an in-line plug for easy attachment and removal.Rubber Cap: This rubber seal secures the electrical power cord to the inside of the bowl and prevents leaking. Do not allow pets to chew on or swallow any parts. Rinse the filter in cold water before placing it in the fountain to prevent this. Press down on the pump to engage the suction cups. Never wash the filters with soapy water, as the soap residue will seep into the filters and cannot be removed. Add ice cubes to the bowl for refreshing, ice-cold running water. Unplug the fountain and disconnect the in-line plug from the pump (, Carefully lift the tower and allow the water to slowly pour back into the bowl. With the bowl positioned so the raised post is at the top right corner of the square, make sure the pump is positioned so that the circular opening on the top of the pump is positioned in the bottom left corner of the square (, Press down on the pump to engage the suction cups. Do not attempt to unplug. If you are concerned about the power cord, purchase a cord conduit (a hard plastic protector) at any hardware store. The item you've selected wasn't added to your basket. Remove the pump from the fountain before cleaning (See Pump Maintenance section for more detailed information). Leave at least a 1/2 inch of space between the water level and the rim of the bowl to help control spills and splashing. FOAM FILTER: Replace the foam filter every one to two months. It is just the right size and design. This thing has twice ceased to function JUST past the year mark for Chewy's policy (not Chewy's fault, but maybe Chewy should reconsider stocking this item/product). Always unplug any appliance when not in use, before putting on or taking off parts, and before cleaning. I have several different drinkers, all different, needed pump for 2 of them or transformer. Attach the lid to the filter housing, and press down until you hear it snap in place. PetSafe For more than 25 years, PetSafe has been working closely with pet behaviourists and veterinary professionals in order to provide innovative solutions and more great moments with your pets. Activated carbon absorbs basic water contaminants, as well as chlorine from tap water. Visit www.petsafe.net to sign up or call our Customer Care Center at 1-866-738-4379. Each filter features a duo-density polyester pad that catches hair and debris, while the charcoal removes bad tastes and odours from the water making it more appealing to drink. Filters help extend the life of your fountain and pump and should be replaced every 2 to 4 weeks. Do not use an appliance for anything other than its intended use. I will say you have to be thorough with cleaning. PetSafe Drinkwell Replacement Filter for Avalon Pagoda Pet Fountains, Pack of 4 ENCOURAGES HYDRATION - The Active Carbon Filters remove any unpleasant odours or tastes from your Pet's Water making it Fresher and more appealing to Drink EXTEND FOUNTAIN LIFE - The Drinkwell Replaceable Charcoal Filters will prevent Food, Hair and other Large Debris from being circulated through the Fountain, making cleaning easier IMPROVE WELLBEING- Keeping your Pet hydrated is one of the best ways to improve their health, for Cats and Dogs with kidney disease or cystitis Drinking Clean, Fresh Water has many benefits LONGER LASTING - Lasting weeks at a time the Charcoal Filters are an affordable, consistent way of improving the Quality of your Cat or Dog's Drinking Water COMPATIBILITY - The Drinkwell Replacement Charcoal Filters are compatible with the Avalon and Pagoda Fountains What is active carbon? The Product must be returned within 7 days of receiving the replacement. If the fountain water level gets too low the pump will have to work harder causing it to be louder than normal. A small amount of charcoal dust may be released for the life of the filter, this is normal and is not harmful to your pet, Filter subscriptions are now available! VAT: GB280115435, PetSafe Drinkwell Ceramic Pet Fountains Replacement Charcoal Filters (4-Pack). Gently work the rubber grommet into the hole so that the top edge rests flat inside the dish (, Align the tower with the rectangular indentation inside the bowl and carefully lower it until it rests flat (. This pack of 4 replacement charcoal filters are for the Drinkwell Avalon and Pagoda Ceramic Pet Water Fountains. Free shipping and 5% discount included. Attach the filter housing to the pump by inserting the round notch under the base into the circular opening on top of the pump (, Align the tower with the rectangular indentation inside the bowl and carefully lower it until it rests flat. To avoid replacement or damage to the pump, please take the following precautions: The answers to these questions should help you solve most problems you may have with the pet fountain. If you want to throw plastic into the landfill every year, this pump is for you. If you have hard water, small white mineral deposits may form on or inside the pump. Some pets may take several days or longer to begin use, while others will start right away. I wasn't rough with it, so a mystery. For indoor household use only. This is loose charcoal from the filter and is completely harmless for your pet to drink. Use a fingernail to pull out the impeller, which is held in place magnetically. Terrific fountain. Leave at least 1/2 inch of space between the water level and the rim of the bowl to help control spills and splashing. This can eventually prevent the Impeller from turning properly. This warranty is in addition to other rights and remedies available to you under the law. Get help from our experts 24/7 1-800-672-4399, Drinkwell 360 Ceramic Pet Fountain Replacement Pump, Drinkwell Foam Replacement Filters, 2 count, Drinkwell Platinum Pet Fountain Replacement Pump, Drinkwell Original Pet Fountain Replacement Pump, Drinkwell 360 Stainless Steel Pet Fountain, Extra Small & Toy Breeds, Small Breeds, Medium Breeds, Large Breeds, Giant Breeds. The soothing flow of water is extremely quiet, making it easily approachable, and non-disruptive. Comment document.getElementById("comment").setAttribute("id","afa70a87587f5f7c1c3b7139fd4a87f9");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. It's like they are designed to die. Absolutely ridiculous. The pump is quiet and works well..until it doesn't! With the in-line plug disconnected and water removed, grab the pump and lift straight up to disengage the suction cups. If you have hard water, small white mineral deposits may form on or inside the pump. Your email address will not be published. Once all the water has been emptied into the bowl, set the tower aside for cleaning (. 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I'm writing this review while in the process of ordering another one! Remove the faceplate by using your thumb and forefinger to gently squeeze on both sides of the faceplate and pull off. The minimum water level will vary depending on which fountain the pump is used with. Continue pulling the pumps electrical power cord up and out through the raised post in the center of the bowl. Ozaroo. A Post Bag will be included with the replacement Product for the return of the faulty Product. Once the fountain is completely disassembled, you will have the bowl and tower, two rubber pieces, the filter housing, a charcoal filter, foam filter, and the pump. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.netand/ or are available by contacting your local Customer Care Centre. But this time the one I received must have been used. For more than 25 years, PetSafe has been working closely with pet behaviourists and veterinary professionals in order to provide innovative solutions and more great moments with your pets. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. My cats enjoy watching and drinking from it. To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet should always be above the level of the fountain. Failure to do so may delay the repair or replacement of the Product.If the Product is deemed to be faulty within 30 days from the date of original purchase, Radio Systems will organize for a replacement to be sent in advance of returning the faulty Product. Most importantly, PetSafe Brand will never give or sell your valuable information to anyone. All 3 of our cats love this water fountain! Consumers who purchase products outside of Australia, New Zealand, or from an unauthorized dealer will need to return the Product to the original place of purchase for any warranty issues.Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these Warranty terms. Do not run dry. To properly pick up the fountain, use both hands and grip the sidewalls of the bowl and lift. Seller assumes all responsibility for this listing. Take the pump apart by first removing the faceplate. Unplug the fountain and plug it into a surge protector. Place the fountain in the desired location. The intake for the pump is on the side, and it pumps from the top. So I ended with 4 our different pumps, I can use all of them over time. Radio Systems will test and replace the faulty unit or its components and return it to the consumer free of charge, provided the Product is within its said warranty period. Once the parts are clean you can reassemble the pump for use. The new pump made the device work like new, with all four ports sending out a nice stream of clean water. If you do not intend to replace the filter at the time of cleaning, rinse the foam filter thoroughly with fresh water. Do not install or store appliances where they will be exposed to weather or temperatures below 40 F. Read and observe all important notices listed on the appliance and in the packaging. Try placing it in another location, such as a different area of the kitchen or in a bathroom or utility room. You can also put the fountain in the top rack of the dishwasher. Drinkwell Replacement Charcoal Filters keep your pet's water tasting clean and fresh. This pump arrived quickly and worked great. Replacement Charcoal Filters for PetSafe Drinkwell Avalon Pagoda Sedona Fountain, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. As with any electrical device, check the electrical power cord for any tears or damage before use. The pump needs to be taken apart and cleaned every two weeks. This helps improve the taste and remove odours from basic drinking water. Once the charcoal filter is rinsed off, place it inside the base of the filter housing with the larger side facing down. Once the charcoal filter is rinsed off, place it inside the base of the filter housing with the larger side facing down (. Place the foam filter around the pump by inserting the pump into the foam filter from the top, making sure the electrical power cord rests on top of the foam filter (, Take the bowl and place the pump inside the square indention. This replacement pump is compatible with the Drinkwell Multi-Tier Pet Fountain, Drinkwell 360 Plastic Pet Fountain, Drinkwell 360 Stainless Steel Pet Fountain, Drinkwell Zen Pet Fountain, Drinkwell Stoneware Avalon Pet Fountain, and Drinkwell Pagoda Pet Fountain. The pump it came with lasted a few months, there's no gunk in it, and now I already have to replace it. It may be necessary to insert a fingernail into the seam of the faceplate to pry it off (, Next, remove the stator by placing your fingernail underneath the small lip located on the narrow side of the teardrop-shaped stator (, Once the stator is removed, remove the impeller (white, 3-bladed propeller). Extra Small & Toy Breeds, Small Breeds, Medium Breeds Versatile replacement pump is compatible with the PetSafe Drinkwell Pagoda, Sedona, Seascape, Avalon, Zen, Stainless Steel, 360 Plastic and Multi-Tier Pet Fountains. Does it suck from the bottom or side? The rubber grommet comes already been installed on the tower. Remove the teardrop shaped stator by pulling up on the small lip. THE PUMP IS NOT DISHWASHER SAFE! The cord must have detached a little in the unit and now it's getting no juice. Clean with white vinegar and allow to soak in diluted vinegar for approximately 20 minutes. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Do not modify the appliance. View basket for details. The carbon is then activated by adding back oxygen, creating a material suitable for absorption. It doesnt work and is gross and dirty, filled the cats water bowl up with weird slimy flakes. The pump will need to be completely submerged to be operational. Get fountain filters automatically and conveniently delivered right to your door when you need them. problems not with this pump, but getting the right pump for fountains I have. The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. Complete warranty information is available online at www.petsafe.net. If you have trouble reaching certain spots or hard-to-reach corners, try using a cotton swab or purchase the Drinkwell Cleaning Kit, a 3-Piece Brush kit. Submersible pump and circulating water provides quiet operation, making it great for anxious pets and non-disruptive to your home. This helps improve the taste and remove odours from basic drinking water. Also, pour the diluted vinegar solution into the pumps motor cavity. Never pull on the electrical power cord to remove the plug from the wall outlet. The water just dribbled down the side. Without proof of purchase, Radio Systems will not repair or replace faulty components. This is normal and is not harmful to your pet. See the Pump Maintenance section for detailed instructions. Connect the in-line plug and make sure no silver is, Add water to the bowl as needed. Still highly recommend! net or contact our Customer Care Center at 1-800-732-2677.PRODUCT WARRANTYTo get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. I realize these things don't last forever but come on. 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Radio Systems goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The slimy feeling may be caused by your pets saliva. Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be removed. Our productsand training tools enhance the relationship between pets and their owners. We thought it was the fountain so we got a different type. This item appeared to be exactly like the one we currently have in our bowl; however, it did not come with the tube that was required for the pump to attach to the water fountain. DO NOT PLACE THE PUMP IN THE DISHWASHER! To properly pick up the fountain, use both hands and grip the sidewalls of the. The base of the bowl features a notch to hide the electrical power cord from view.Tower: Water is pumped up through the tower to cycle through the charcoal filter and out the spouts to create a waterfall into the bowl.Rubber Grommet: The rubber grommet comes pre-installed on the top of the tower and forms a seal between the filter housing and the tower.Filter Housing: The filter housing consists of a lid and base and holds the charcoal filter.Charcoal Filter: The charcoal filter is made with granulated carbon derived from coconut shells. Includes a long cord that's approximately 5.5 ft. longso neither you nor your pet is held back! The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Activated carbon absorbs basic water contaminants, as well as chlorine from tap water. While securely holding the electrical power cord and the bottom of the bowl with both hands, pour out the remaining water inside the bowl into a sink. Keep your pets' water fresh with the Drinkwell 360 and Ceramic Pet Fountain Pump. Same Day Dispatch If Ordered Before 3pm, Next Day Shipping Is Available. Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand). Learn More About Drinkwell From Our Team of Experts, Pet Standard Replacement Water Filter Cartridges for Cat Mate & Dog Mate Fountains, 10 pack, K&H Pet Products CleanFlow 3-Pack Replacement Filter Cartridges, Large, Torus Filtered Water Bowl Replacement Filters, 6 count, Drinkwell Premium Replacement Carbon Filters, 12 count, PetSafe Current Pet Fountain Replacement Carbon Filter, 4 count, Drinkwell 360 Fountain Carbon Replacement Filters, 12 count, Cat Mate 3-Stage Filter Cartridges, 4 count, Frisco Pet Fountain Replacement Filters, 3 count, Cat Mate Replacement Filter Cartridges for Cat Mate & Dog Mate Fountains, 6 count, Drinkwell Replacement Carbon Filters, 12 count, Pioneer Pet Crate Drinking Fountain T-shaped Filter, 3 pack. If they do not, please contact our Customer Care Center at 1-800-732-2677. I've already bought a replacement pump because the 1st one burned out. Clean the pump every two weeks. An original retail consumer purchaser is a person or entity who originally purchases the Product or a gift recipient of a new product that is unopened and in its original packaging. The plastic fountain parts are BPA-FREE. Fill the fountain by pouring water directly into the bowl. After beginning the operation of your fountain, simply allow your pet to adjust at his or her own pace. Your help people twice not much help, they could not figure it out, so we all figured that with process of elimination would finally get right one. The coconut shells are put through a process called carbonisation, which removes all other elements other than carbon. Customer Care Center 1-800-732-2677www.petsafe.netprotect. Could you please tell me the dimensions of the pump. Change the water and clean your fountain more frequently to prevent this. Rinse a new charcoal filter thoroughly in cold water to help remove any excess and loose charcoal dust. Compatible with Drinkwell Multi-Tier Pet Fountain, Drinkwell 360 Pet Fountain, Drinkwell 360 Stainless Steel Pet Fountain, Drinkwell Zen Pet Fountain, Drinkwell Stoneware Avalon Pet Fountain and Drinkwell Pagoda Pet Fountain. Each filter features a duo-density polyester pad that catches hair and debris, while the charcoal removes bad tastes and odours from the water making it more appealing to drink. Your pet may prefer that the fountain be placed away from their normal feeding area.
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