We feel that this is a Scroll through the alphabetical list and click on MalwareBytes Managed Client to highlight it. A new phishing email is circulating with the subject Verify your email address today - this is a fake message. but a brief interruption is possible. If you have any questions or need assistance, contact the Help Desk at 610-436-3350. Whet, Dec 6, 2017 Applies To Users who are experiencing problems accessing the Mimecast Partner Portal. A new phishing email is circulating with the subject ATTN: Job/PA - this is a fake message so we ask that you delete it. Please be advised that some users are reporting they cannot access their Mimecast portal page or they are receiving delay messages when sending emails. Please do not click any links or respond to the email. Make sure that you have an active and reliable internet connection. Optimized Collaboration. Never send passwords over email and do not reply to messages soliciting personal information. During the phone outage on 12/12 from 2:00pm thru 10:00pm the individual must call 610-738-0319 in order to contact the communication center directly. We do not anticipate any major impact to network traffic or any other systems such as WCU email, myWCU, D2L, etc. Please delete the email if you receive it. A new phishing email is circulating with the subject Alert - this is a fake message. If you have any questions please contact Help Desk at 610-436-3350. If the page is present on our website then you will get all the links related to the Mimecast Issues site. If you have any questions, please contact the Help Desk at 610-436-3350. If you have any questions or concerns, please email webmaster@wcupa.edu. This time was scheduled to accommodate all PASSHE campuses and instances of D2L. We would like to introduce you to the new WCU voicemail system Cisco Unity Connection, a robust unified messaging and voicemail solution that provides users with flexible message access options. Thank you for your patience and understanding. FYI Please distribute as widely as possible this note has not been sent to all users. If you have any questions or experience any issues after the maintenance is completed, please contact the Help Desk at 610-436-3350. All other systems will be operational during this maintenance (D2L, e-mail, Web, etc.). Please do not click any links or respond to the email. Issues with sites not finding my location. These are fake messages that may be masked to appear to be coming from WCU employees or students. If you have any additional questions, please contact the Help Desk at https://www.wcupa.edu/servicenow or 610-436-3350. During this time, the wireless network upgrade will be conducted on campus on a building by building basis until the entire campus is upgraded. Please be aware that DUO is back online and all WCU related web applications are accessible. IS&T is actively monitoring the situation, working with the vendor and will send an official communication once the services are restored. In preparation for the migration, the site collection will be placed into read-only mode at 12 noon on 8/2. Please do not click any links or respond to the email. All PINs have been reset to a default of 000000 so please set a new PIN as soon as possible for security reasons, following the transition on Wednesday evening to the new system. What we do today can affect the future of personal, consumer, and business cybersecurity. If you have any questions, please contact the Help Desk at 610-436-3350. However, after 4 hours, only the new interface should appear. 2. It helps us to improve the user experience. We'll let you know if we can't deliver it successfully. Terms of Use - Privacy Policy - Ethics Statement, Copyright @ 2003 - 2022 Bleeping Computer LLC - All Rights Reserved, Microsoft links Raspberry Robin malware to Evil Corp attacks, Put a Mac in your travel kit with this refurbished MacBook Air deal, Ransom payments fall as fewer victims choose to pay hackers, Learn a new language quickly with this lifetime app subscription deal, Microsoft SQL servers hacked to steal bandwidth for proxy services, Microsoft 365 outage knocks down admin center in North America, LibreOffice addresses security issues with macros, passwords, Add a Mac to your network with this deal on a refurbished MacBook Air, As Microsoft blocks Office macros, hackers find new attack vectors, Microsoft Edge now improves performance by compressing disk cache, Expand your MacBook with a second screen and Microsoft Office, Windows Crashes and Blue Screen of Death (BSOD) Help and Support. Please be advised that IS&T is aware of an authentication issue with Microsoft's Office 365 cloud platform. This is a reminder notification that the IS&T Networking Team is performing maintenance to upgrade the WCU wireless network system tomorrow, Saturday (7/14) from 7:00AM EST until 10:00PM EST on Sunday (7/15). If you have provided your information, please reset your password at https://password.wcupa.edu. A new spam email is circulating with the subject DETAILS AND APPLICATION FORM asking users to click a link for a part time job. Please do not click any links, or respond to the email. Microsoft has reported that the authentication issue, impacting access to its Office 365 cloud services, has been resolved. AT&T has been notified of the problem however there is no ETA on service restoration at this time. Internal and outbound calls will not be impacted by this transition. If you have any questions, please contact the Help Desk at 610-436-3350. Sign up to receive notifications when Mimecast publishes outages. If you have any questions, please contact the Help Desk at 610-436-3350. The employee training and management program is also required to comply with the US Department of Education GLBA requirements. For any questions, please contact the Help Desk at https://www.wcupa.edu/servicenow or 610-436-3350. This migration won't affect any student or end user data. Never send passwords over email and do not reply to messages soliciting personal information. The largest distributed denial-of-service (DDoS) attack that Europe has ever seen occurred earlier this month and hit an organization in Eastern Europe. - this is a fake message. PSECU offers free account alerts to notify you when a new mobile device is used to access your account, a purchase is made, or card limits are raised. Early this morning, our wireless authentication services failed which prevented users from connecting to RamNet. We can confirm we experienced a major power outage in one of our US data centers that impacted all power supply sources, including the backup generators, which in turn caused a cascading issue and resulted in degraded performance, said Mimecast at 11:58 a.m. If you have already accessed and downloaded the file, you should reset your WCU password as soon as possible, delete the downloaded file, and perform a virus scan on your computer. Never send passwords over email and do not reply to messages soliciting personal information. As previously mentioned during the last Cybersecurity Awareness Month (Oct 2020), you are going to be enrolled Security Awareness program KnowBe4. Bull Center data center has been resolved. If you have already provided your information, please reset your password immediately at https://password.wcupa.edu. During the scheduled maintenance window, users may experience an intermittent disconnection from the email system that should only last for a few moments. Please be advised that IS&T Infrastructure Services will be performing maintenance on the WCU Microsoft Office 365 portal making it unavailable starting 5:00pm Friday, 11/17/2017 through Sunday, 11/19/2017. For more information about Daylight and additional resources, visit https://wcupa.edu/Daylight. Please contact Pat Lenzi at 610-436-1048 or email plenzi@wcupa.edu if you have any questions. All other systems will be operational during this maintenance (D2L, e-mail, Web, etc.). The IS&T Networking Team is upgrading network software this Sunday (7/28) from 8:00AM until 2:00PM EST. If you have any questions, please contact the Help Desk at 610-436-3350. If you have any questions, please contact the Help Desk at 610.436.3350. Never send passwords over email and do not reply to messages soliciting personal information. https://www.wcupa.edu/infoServices/documents/istWebmailInterfaceOverview.pdf. Never send passwords over email and do not reply to messages soliciting personal information. For additional information about Emotet, you can look here: https://us-cert.cisa.gov/ncas/alerts/aa20-280a This is a very technical document but tells you everything you want to know about Emotet. If you have any questions please contact the Help Desk at 610-436-3350. A new phishing email is circulating with the subject Shared File - this is a fake message. Never send passwords over email and do not reply to messages soliciting personal information. Please do not move any telephone to another office by yourself this needs to be done by Networking and Telecommunications to maintain the integrity of the location information for emergency services. Mimecast Down or not working? If you have responded to the email or clicked the link and provided your WCU account information, please reset your password immediately at https://password.wcupa.edu. Macs are becoming more common for work and play alike. If you dont know how to do that, then take the help of Please use the link below to review new features and information related to this mailbox move. There is a widespread Verizon wireless network issue affecting many East Coast users who are unable to send or receive text messages. All other systems will be operational during this maintenance. New fonts, icons and an updated layout will make it easier for you to go in and get right to the content that you are interested in. appears to have hacked my computer, causing many email issues. These messages often include the current We are sorry for any inconvenience, and thank you for your understanding. The D2L Network Operations Center (NOC) alerted that D2L may be intermittently unavailable with slower than usual load times within D2L. If you choose to connect your LinkedIn profile, youll receive benefits such as personalized recommendations for your skills and position, as well as whats trending on LinkedIn Learning based on LinkedIn data. All mailbox moves will start in the evening at 8:00pm and be completed by 6:00am the following morning. If you have any questions, please contact the Help Desk at 610-436-3350. Address: An image of the email is attached. Never send passwords over email and do not reply to messages soliciting personal information. A new phishing email is circulating with the subject Nanny Needed - this is a fake message. Custom training for departments or programs can be requested by emailing d2l@wcupa.edu or distanceed@wcupa.edu. If you have already clicked the link and provided any information, please reset your password immediately at https://password.wcupa.edu. IS&T is working with PASSHE to resolve the issue. There will be no impact to WCU Email or SharePoint. Financial institutions do not need to ask for your password, and one-time passcodes should only be entered into a system when you are confirming it is your activity. WCU will never ask you for your password, personal information, via email. EDIT: We're seeing more recent outbound emails go through in the normal amount of time (not all outbound ones though) and earlier outbound emails getting delivered just with a delay. A #cybersecurity provider that helps thousands of organizations worldwide make email safer, restore trust and, Data. Please be advised that RamCloud Application Services are back online. but a brief interruption is possible. If you need assistance clearing cache and cookies, or if you are having trouble with myWCU, please contact the IT Help Desk HelpDesk@wcupa.edu. If you have any questions, please contact the Help Desk at 610-436-3350. #BeCyberSmart. Please email webmaster@wcupa.edu if you have any questions. Please disregard the prior message indicating that myWCU would be offline this weekend. If you already clicked the link and provided your information, please reset your password as soon as possible at https://password.wcupa.edu or call the Help Desk for assistance at 610-436-3350. October is Cybersecurity Awareness Month, a global effort to help everyone stay safe and protected when using technology whenever and however you connect. Mimecast protected URLs being opened through emails are also processing without delay. Please delete the email. This year's awareness theme is "Do Your Part. We manage multiple companies' email systems using Mimecast, one of which seems to be intermittently unable to send/receive from external domains. Please do not click any links or respond to the email. During this time, campus users may experience several brief interruptions to wireless network services. If you have any questions please contact the Help Desk at https://www.wcupa.edu/servicenow or call 610-436-3350. 2. Please try them if you still think the official login page is not working, the site might be down or you can wait for some time. An example of the phishing email is included in this email. If you encounter any problems, please email webmaster@wcupa.edu. If you encounter any problems accessing the environment or have any questions contact the Help Desk at https://www.wcupa.edu/servicenow or 610-436-3350. Europe, https://eu-api.mimecast.com/login/saml. A malware campaign is being sent to campus via email. He can be reached at jfitzgerald@thechannelcompany.com. If there is an option for viewing your password, use Please visit wcupa.edu/daylight for more information and to register for upcoming training opportunities. If you have any questions, please contact the Help Desk at 610.436.3350 or email ONBASESUPPORT@wcupa.edu. A new phishing email is circulating with variations of the subject line Document for your review. If you have already moved your phone (similar to the phones pictured below) to a new office please contact us at x3535 as soon as possible to update the records in the Phone System. Please be advised that IS&T is aware of an issue impacting access to the Microsoft Office 365 cloud services including but not limited to e-mail (Outlook), SharePoint, and Teams. This will be a prompted update for MAC only, not a forced update - meaning after a user leaves a meeting they will be prompted to update the client. CISA has added a critical Confluencevulnerability tracked as CVE-2022-26138to its list of bugs abused in the wild, a flaw that can provideremote attackers with hardcoded credentials following successful exploitation. If you have questions or concerns, please email webmaster@wcupa.edu. Our goal is to help you make the most of today's technologysafely and securely. If you followed the link in the email and provided your information, please reset your password at https://password.wcupa.edu. Mail Processing Delays in Mimecast German Grid. An image is attached. During this time users attempting to retrieve voicemail messages will be greeted with the "system is undergoing maintenance" message. Never send passwords over email and do not reply to messages soliciting personal information. Thank you for your patience and understanding. Reports Got continuity alerts and can't login to the Mimecast console. Please be advised that the IS&T Converged Communications Team will perform emergency maintenance on the Cisco Expressways (used for Jabber connectivity to the RamPhone system) Saturday (8/15) from 5PM until 10PM EST. Please be advised that the search function on our WCU website experienced a brief outage earlier today. and we'll aggregate Mimecast maintenance events into your unified calendar. If you have already clicked on the link and provided information, go to http://password.wcupa.edu and log in with your WCU information to change your password. If you receive a call, email, or other communication from someone claiming to represent a financial institution (including PSECU) asking for the information listed above, please do not engage. West Chester University Information Services & Technology (IS&T) is once again participating in the Cybersecurity Awareness Month program run by the National Cyber Security Alliance (NCSA) and the Cyberscecurity & Infrastructure Security Agency (CISA) of the U.S. Department of Homeland Security to create awareness about cybersecurity. but a brief interruption is possible. Aug 23, 2017 Salted Hash reached out to a few experts and shared Mimecasts report in order to get their thoughts. The D2L Network Operations Center (NOC) advises that an infrastructure event may be impacting access and load times within D2L. IMPACT: During the above window, the website search may be unavailable for up to 5 minutes while updates are applied. Infrastructure Services has confirmed a network disruption between 10:10AM EST to 11:00AM EST related to a firewall security infrastructure configuration. If you have already clicked the link or provided information, please reset your password immediately using https://password.wcupa.edu. A new phishing email is circulating with the subject PERSONAL ASSISTANT POSITION (WORK FROM HOME) - this is a fake message. They might sound like your financial institution. If you have any questions, please contact the Help Desk at 610-436-3350. Please delete it. 10. Never send passwords over email and do not reply to messages soliciting personal information. Thank you for your patience and understanding. Please contact webmaster@wcupa.edu if you have any questions or concerns. Another notification will be sent later today to provide an update. Please be advised that myWCU service is tentatively scheduled to be down and unavailable on Saturday, March 3rd from approximately 7:00AM EST to 2:00PM EST for routine maintenance. All updates will be made through our status page.. If you clicked the link and provided your WCU account information, please reset your password immediately at https://password.wcupa.edu. To see the latest phishing attempts, visit our Phish Bowl at: https://www.wcupa.edu/infoServices/security/phishBowl.aspx. Some functionality may not work properly which will cause you to receive error messages. If you have any questions, please contact the Help Desk through ServiceNow at https://www.wcupa.edu/servicenow. 5. An informed community is essential for the protection of data and prevention of security compromises, and IST is committed to providing education and resources that might help. Some people see them as a fun way to bond with friends, but many of these queries are similar if not identical to security questions used when setting up accounts at banks and other organizations. We do not anticipate any major impact to network traffic or any other systems such as WCU email, myWCU, D2L, etc. Please do not click any links or respond to the email. Amazon Web Services (AWS) is also reporting that services are being restored for their clients. Please note, you can continue to use all other SharePoint sites which have been previously migrated into Office 365. Please delete the email. New phishing emails are circulating with varying subjects such as Pet Sitting or Baby Sitting - this is a fake message. If you have responded to the email or clicked the link and provided your WCU account information, please reset your password immediately at https://password.wcupa.edu. Visit https://wcupa.edu/FAST for the complete list of Exchange Online and Office 365 Face to Face and Virtual sessions. Thank you. Microsoft has confirmed that the issue impacting Microsoft Office 365 cloud services referenced in IS&T Official Notice 20201007-267 has been resolved. D2L has confirmed that the issue impacting Quizzes, Surveys, and Course Admin has been resolved. If you have already clicked the link and provided information, please reset your WCU password immediately at https://password.wcupa.edu. Please do not click any links or respond to the email. To access OneDrive files during the maintenance they must be synced locally to your device no later than 5:00pm on Friday, 11/17/2017. As an FYI, No campus phone will be able to make any outbound calls, including the communication center phones. IS&T is fully engaged with D2L and PASSHE to resolve the issue. If you clicked the link and provided information, please reset your password using https://password.wcupa.edu. Never send passwords over email and do not reply to messages soliciting personal information. Security analysts have observed an affiliate of the LockBit 3.0 ransomware operation abusing a Windows Defender command line tool to decrypt and load Cobalt Strike beacons on the target systems. For more information, please visit wcupa.edu/Office365 or contact HelpDesk@wcupa.edu. On Monday August 5th, an email will be sent containing the URL for the newly migrated site. @mimecast check your admin login portal. While we do not anticipate the services will be down for the entire maintenance window, we are reserving the time for testing and also the roll back of changes in the event of any unforeseen issues. Please be advised that WCU is experiencing an issue with the Citrix Virtual Desktop Infrastructure (VDI) which is preventing access to RamCloud and associated applications. While you will still be able to view the site, you will not be able to edit documents or submit forms. Microsoft has released the first preview build ofWindows 10, version 22H2, to Windows Insiders for enterprise testing before the general release later this year. If you have any questions, please call the Help Desk at 610-436-3350. This is a follow up notice to 20210315-305 found at: https://www.wcupa.edu/infoServices/notices/?n=20210315-305. For additional information please visit: https://www.wcupa.edu/duo. Microsoft has discovered that an access broker it tracks as DEV-0206 uses the Raspberry Robin Windows worm to deploy a malware downloader on networks where it also found evidence of malicious activity matchingEvil Corp tactics. Thank you for your patience and understanding. Please do not click any links, or respond to the email. This is a reminder that IS&T will be performing routine required maintenance on the WCU wireless network authentication system tomorrow, Monday, July 11, 2022 at 7:00 am EST. Please be advised that SharePoint 2013 is tentatively scheduled to be down and unavailable from 5/24 at 5PM through 5/26 at 10PM for routine maintenance. Midway through our Disaster Recovery Process, the power was restored which complicated our ability to recover. Please do not click any links or respond to the email. During this time, the wireless network upgrade will be conducted on campus on a building by building basis until the entire campus is upgraded. The IS&T Networking Team is performing maintenance to upgrade the WCU network software on the following two days and times: Sunday (3/10) from 12:00PM EST until 4:00PM EST and Tuesday (3/12) from 8:00PM until 10:00PM EST. A new spam/phishing email is circulating with the subject Urgent Part-Time Job Employment-this is a fake message. Why: D2L is migrating all Brightspace clients to AWS. Reminder: The IS&T Networking Team is upgrading network software on Sunday (11/24) from 8:00PM until 11:00PM EST. Once the maintenance is completed, users connecting to the RamNet wireless network may need to accept the updated digital certificate by selecting Trust when the verification box appears. Please do not click any links or respond to the email. Please do not click any links, or respond to the email. Although your common workflows aren't changing, you'll notice some positive changes when you first dive in. Fraudsters pose as bank representatives in an attempt to deplete accounts and/or advance lines of credit. Please do not click any links or respond to the email. Thank you. Never send passwords over email and do not reply to messages soliciting personal information. https://www.wcupa.edu/infoServices/commServices/deviceRegistration.aspx. Thank you for your cooperation. There is no ETA on service restoration at this time. If you have any questions, please contact the Help Desk at 610-436-3350. but a brief interruption is possible. Faculty, Staff and Students may see an error page which indicates, "OopsLooks like something went wrong when attempting to access Office 365 services (such as Outlook, Webmail, SharePoint, Teams, etc). We are sorry for any inconvenience, and thank you for your understanding. If you have any questions, please contact the Help Desk through ServiceNow at https://www.wcupa.edu/servicenow. include them in notifications. If you have any questions, please contact the Help Desk at https://www.wcupa.edu/servicenow or 610-436-3350. D2L Logon Services have been restored and users can now login using their WCU username and password. Please be advised that users may experience intermittent login issues when trying to access LyndaCampus. If you have any questions, please call the Help Desk at 610-436-3350. Never send passwords over email and do not reply to messages soliciting personal information. 1. If you have already clicked the link, please reset your WCU account password at https://password.wcupa.edu. Reminder: The IS&T Networking Team is performing maintenance to upgrade the WCU wireless network software tomorrow (8/11) from 7:00AM EST until 12:00PM EST. Please do not click any links or respond to the email. 5. This will not impact wired network connections or any other systems such as WCU email, myWCU, D2L, etc. Please do not click any links or respond to the email. Please do not click any links or respond to the email. Please do not click any links, or respond to the email. Please be advised that IS&T Infrastructure Services will be moving faculty email accounts to new University mail servers starting Monday, October 9th to Thursday, October 12th. This is a reminder that West Chester University is in the process of updating its WCU Alert system so that users will be able to seamlessly log into the system and manage their text message and email alerts using their regular WCU usernames and passwords. If you have any questions, please contact the Help Desk at 610-436-3350. Also note that the primary wireless network RamNet, used for laptops, smart phones, etc. D2L will be unavailable Sunday, May 12 from 2am to 12pm EST. Please be advised that two phishing emails are circulating on campus, both of which carry risk for our community. This is a workaround A new phishing email is circulating with the subject WCUPA Help Desk - this is a fake message. One is titled "A Job Opportunity for You" and the other with the subject "Are you on campus?" 6. All other systems will be operational during this maintenance (D2L, e-mail, Web, etc.). A new phishing email is circulating with the subject Notice - this is a fake message. Mimecast will provide a nightly notification email from West Chester University Spam & Virus Control which will summarize quarantined messages. Stay tuned for future Zoom learning opportunities and best practices! (D2L, email, SharePoint, Web, etc.) ), or offer deals that sound too good to be true. A sample of the email is included in this email. DO NOT click any links, or respond to the email. Please be advised that IS&T will be updating our on premise Sophos anti-virus server to Sophos Central beginning November 4th in an effort to enhance information security. For assistance please contact the Help Desk: https://www.wcupa.edu/servicenow, Please reference the IS&T Notice from November regarding Duo at: https://www.wcupa.edu/infoServices/notices/?n=20210209-293. I will have an update shortly with root cause and will share with all of you as I get information. EDIT 2: This seems to be largely resolved, but not quite all the way. I forgot my Mimecast Issues password. This is a global issue impacting many organizations and Microsoft is working to remediate the issue. All mailbox moves will start in the evening at 10:00pm and be completed by 6:00am the following morning. West Chester University Information Services and Technology (IS&T) is once again participating in the Cybersecurity Awareness Month program run by the National Cyber Security Alliance (NCSA) and the Cybersecurity and Infrastructure Security Agency (CISA) of the U.S. Department of Homeland Security to create awareness about cybersecurity. Incognito mode of the browser. Note: This is a follow up message in reference to IS&T Email Notice: https://wcupa.edu/infoServices/notices/?n=20190802-171. The only thing you must do to access this is set a new PIN. Please do not click any links, open the attachment, or respond to the email. If you are not using VPN and you have a good connection, you may have forgotten your Cybersecurity is increasingly becoming more of a consideration in how we work, learn, and play. Never send passwords over email and do not reply to messages soliciting personal information. Email: helpdesk@wcupa.edu. Microsoft is testing a new multi-app kiosk mode lockdown feature for IT admins in the latestWindows 11 Insider Preview build released to the Dev Channel. Please do not click any links or respond to the email. Are you experiencing issues with Mimecast? The IS&T Networking Team is upgrading network software this Friday (4/17) from 8:00PM until 10:00PM EST. ClearPass requires users to register their digital/smart devices before gaining access to the RamNet-Guest wireless network. If you have any questions, please contact the Help Desk at https://www.wcupa.edu/servicenow or 610-436-3350. Thank you. While you will still be able to view the site, you will not be able to edit documents or submit forms. IS&T is actively monitoring the situation and will send an official communication once we verify that the incident has been resolved.

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