Save yourself the hassle and go to a site that emails return shipping labels. I will never order from this place again and they give me a gift certificate. COMPLEJO DE 4 DEPARTAMENTOS CON POSIBILIDAD DE RENTA ANUAL, HERMOSA PROPIEDAD A LA VENTA EN PLAYAS DE ORO, CON EXCELENTE VISTA, CASA CON AMPLIO PARQUE Y PILETA A 4 CUADRAS DE RUTA 38, COMPLEJO TURISTICO EN Va. CARLOS PAZ. Covered the return shipping fee myself and exchanged items were sent free of any additional charges. The "owner" Vickie basically accused me of fraud when I accidentally entered my shipping address 1 digit from my actual address and the item had to be returned. I contacted customer service, giving them the measurements. View contacts for BaxterBoo to access new leads and connect with decision-makers. I indeed measured my dog, but, item had to be cut off him with scissors. If you see the response below from the company you can see what type of service they provide. They provide measurements for accurate fit and have had no problems in what I ordered. Items seem reasonably priced, but when they arrive they will be about 10 sizes too small no matter what size you order. I guess this is their way of not having to be responsible. When it comes to dog clothing, ordering the correct size can be tricky; I always refer to the size charts displayed on the product page and they are pretty accurate. I tried to deal with their abysmal customer service woman. bungee zanies geckos toy dog chewie jackson baxterboo We have really enjoyed their selection of pet clothes from my 10 lbs dog to my 50 lbs dog. They did send label for me to send them back, Got refund. Leave well alone. Because it took so long to get back, our return policy clearly states she would be refunded her in an in store credit, which I issued immediately and sent her an e-mail to let her know her lost order was finally returned to us. They are not mentioning that it took longer than the policy days to start the shipment so no possible way it could ve returned within 15 days. I have yet to be refunded on my original order either. When they arrived late, one was lilac and perfect. 2022 Trustpilot, Inc. All rights reserved. Copyright 2022 ec Estudio Integral. Baxterboo is a great company, and regretfully, in this day and age, we all see a lot of entitled people who can only point the finger at someone else. they're not reputable at all. ?Please keep in mind Vickie never once told me she ws the owner. A reputable business would not say these type of things about any customer good or bad. Thank you Baxterboo for proving my point. BaxterBoo is a private company that has been in the industry for 16 years. I have ordered 3 different items in attempts to get a shirt that fit for a costume. Even if you're measurements add up. The product was good quality from Muttluks who tell me they have also misled customers by saying the girth is the most important measure when in fact the manufacturers say it is the back length that is the basis of the size overall. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. AKA: $1.60So now I have paid for all but a buck in shipping plus return shipping. I returned it, to never hear back from them again regarding my refund. I also tried calling, but apparently no one is ever in the office to take calls. The exclamation points in the emails while they are admitting to not doing their job correctly are beyond unprofessional. baxterboo duval baxterboo ), who shares a home with two dogs, six kids (that's right), a bird, a rabbit and the occasional cat. Report Filed: Chaparral Concrete Equipment Co. Mixertrucks.com Poorly represented products, very poor workmanship Chico, California, I ordered a predator motorcycle helmet and they sent me a helmet that looks like riot gear. Needed to return an item for another size (aka an exchange)Had free shipping on original order. They have mis-labled a very expensive snow-suit and now they want me to take the hit on the postage both ways, as well as the hassle of applying to recoup customs charges that were all for nothing as they blatantly sent me the wrong size. (That is not normal). Companies can ask for reviews via automatic invitations. Ive sent them around 8 emails and not one has been returned. That never happened. When I come home from work, I'm immediately overrun by hordes of gleeful assailants of the two and four-legged variety within five feet of the front door. When you have a discount coupon, they refund what you paid for the item - but just 1 day later you try to reorder the same item they messed up and they charge you full price - without the discount you had when you placed the order. why would I risk that with any charity or person?? Verification can help ensure real people write reviews about real companies. I paid $9.75 to ship that back. Finally, we did, as I knew we would, receive her order back. I was told that I could talk to head of customer service and was even given her name. Not even close. 20042022 Defaulters.com | Allrightsreserved. 13275 E Fremont Pl Ste 200, Centennial, Colorado, 80112, United States, 148 Cypress Ridge Ct, Ridgeland, South Carolina, 29936, United States, 7025 S Fulton St Ste 150, Centennial, Colorado, 80112, United States. IDEAL OPORTUNIDAD DE INVERSION, CODIGO 4803 OPORTUNIDAD!! They say they have a disclaimer that "you might have to buy a size or two bigger to compensate for fur but my dog has skin-tight fur that adds nothing to his girth.and obviously, I did not shave him to take his measurement so it should make no difference even if he had a full body afro as I am measuring with his fur still attached to his body so the disclaimer is a pathetic pre-conceived fraud-aid. Anyone can write a Trustpilot review. One collar I ordered was suppose to be red and the other lilac. and four-legged variety within five feet of the front door. Baxterboo has the worst return policy I have ever seen. The item was way too small and in order to exchange, you have to pay return shipping which costs almost as much as what you paid for the item. They do not allow for exchanges and make no allowances for issues with their products. I have tried calling their help phone number religiously every day but apparently all reps are always busy on other call, Im assuming coz you're company is messing other customers just like me. I just decided to cut my losses and throw the item away. Beware of this company! I think they have re-labelled a returned item and put size 18 on a size 12 garment. dog toy ottosson nina puzzle smart interactive baxterboo composite It looks about 5 sizes too small.the garment does not correspond to the dimensions given on their website and somehow that's my problem. LOTE EN VA PARQUE SIQUIMAN A 2 CUADRAS DE LAGO SAN ROQUE. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sheer arrogance, be warned & steer well clear of these guys. Baxterboo suck at customer service and due to their incompetence, I am out over $100 and my short-haired dog has no protection from the snow that has arrived. !Thier policy says they would refund to original cc if the return was requested in 15 days hiw is that possible when it took 20 days just to ship from their facilities!! I will never order from this company again. San Francisco Bay Area, Silicon Valley), This is the parent Organization of the sub-organization, Operating Status of Organization e.g. Lol. PLEASE FOLKS DON'T BELIEVE IT !This customer is one of those people we all know too well who cannot accept responsibility for her own error. They sized their life preservers for dogs giving breedsI had both of the breeds listed, both arrived too large, it was not their fault. Lote en Mirador del Lago:3.654 m2.Excelente vista al Lago, LOTE EN EL CONDADO DE 1430 m2, EN COSQUIN. They tell me to donate or give it away . And again, blamed the mistake on me. ***avoid***worst online store ever. Baxter Boos main industries are: Retail, Pet Products, Retail, Baxter Boo appears in search results as Baxter Boo, Baxterboo, Baxterboo.com, Get Free Access to Baxter Boo Contacts Info. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Baxter Boo as per Section 230 of the Communications Decency Act. The company currently specializes in the Retail area. apparently, when their customer services are rude to you, and you point it out, they sign you up for sex toy emails pretty sure this is several shades of illegal. The other was 2-3 inches too long. To connect with BaxterBoo employee register on SignalHire. I said I had ordered a shirt and not a tee top. Do not order from this company. They have items mismarked in size and when you send it back due to their error, they make you pay the shipping and they don't give you an exchange. Do not buy from them! 2022 SignalHire.com is operated by SENDERSYSTEMS LIMITED, Get the email address format for anyone with our FREE extension. You only have two weeks to return items to them for a full refund, otherwise you get store credit. They need to rethink their policies. Information provided by various external sources. I tried to contact them 3 times with no, Report Filed: Wiley Publishing Wiley University book racket, College book, overpriced educations Hoboken Hoboken, New Jersey!! It takes 2 weeks to arrive. Highly recommended. If I could go lower than 1 star, I would Fraudsters pure & simple. If you don't mind being scammed and the F-word (fraud) doesn't bother you, go ahead and send your money to Baxter Boo - but know that all they want is your money, they don't care about integrity or customer service. It WILL not fit, you WILL be out the money. I recently purchased a home from this company that was very pretty on the outside but had many concealed, They took my 2 perfectly good blizzacks after stating one had a broken bead.When i picked up my car after annual tire change my 2 bliazzacks were nowhere to be seen.They say they don't know where they went .I purchaced 2 new tire from them to replace the 2 bliazzacks in the rear. Because of this, you got priority shipping. " Doing returns is a pain. The order was all wrong. We use dedicated people and clever technology to safeguard our platform. A cot bed that skidded across the porch when my 15lb dog tried to get on, told that is not a defect i can put a pad under the cot. Terrible customer service, horrible return policy. Usually receive items w/i one week (using free shipping option). Any and all opinions and information are published as is. This company is why people order from Amazon. I would have ordered numerous items from them! They sent an extra large! The way the item was made, your dog would have to be a contortionist to wear it. If i was going to commit fraud why would i give the proper billing and change 1 digit on my shipping address ensurinf i wouldnt actually receive the order???? I returned the wrong sized suit and again, ordered a size small. This type of behavior makes me realize that I do not think that they are a reputable company and I will not do business with them. If I could give them zero stars I would.Its ok, they can keep my money, apparently they need it more than I do. This is a rinky dink little business. I would absolutely NOT shop here. I have dealt with many car dealers, and Perillo BMW by far delivered the worst customer service I have ever, My first with them was 375 after loading the truck with my furniture and it was time to go to my storage unit the owner states that the, I contacted First Choice Power in July of 2007 regarding new service. Calling me a child and enyitled. Find another place to order pet gear. Basically the customer is blamed for their incompetence. I work 65 hours a week and go to school part time. The number of employees ranges from 25 to 100. The reviews & complaints posted about Baxter Boo was submitted by a member or guest on this website. Someone there. They are extremely rude. Keep in mind their items ship FROM JAPANSince I cannot reply to their response I will update this review. !Very unhappy please do not support this company. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Report Filed: chris greenwood [emailprotected] CON ARTIST, CROOK, LIAR, CHEAT, THIEF, BIGGEST JOKE IN DENVER Conifer Colorado!! However, your order shipped out before I was able to remove it. First, I was sent the wrong thing and then the second thing I ordered said it was made in the USA but when I read the label it said it was 'treated in the USA' - very disappointed! SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. Their ineptitude is my cost. I was told to borrow one and send them the picture. You'll also notice that in my original review I did say that the shipping error was my own. You think you're getting a great deal, but you're not. I am now out $15 for return shipping and will not order from them again. I have sent several Emails to BaxterBoo which they have failed to respond to. Didn't bother because I saw from complaints on BBB that people had talked to her and got nowhere. Dog clothes, cat clothes and fast $5 Shipping on crazy-cute stuff for dogs and cats. But that is not how we do business and we refunded her according to policy. I was not given free shipping after two emails promised I would. But she is still acting like a child an throwing a fit. kittens baxterboo german EXCELENTE OPORTUNIDAD DEPARTAMENTO CNTRICO EN COSQUIN, OPORTUNIDAD CHALET VILLA MIRADOR DEL LAGO. The return policy is 14 days after order is placed, not when order arrives. Asked if I'd the reorder would be free shipping as well and was told they would refund it after I placed my new order. I ordered a snowsuit for my small dog, size small, They sent an extra small.When I called them, they told me that was what I had ordered, and refused to pay return shipping. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. Even items with multiple sizes, they are out of EVERY single item. She said I would have to take them both out of the packages and take a picture side by side. He recommended 2 other tops to try in my dogs "size" (ha!!) Didn't get tax or shipping back. Lesson learned. We nicely tried to reassure her it will make its way back to us and when it does we will refund you. This company is full of liars and scammers. I have ordered a dog carrying bag, a jacket, food, toys and even a Halloween costume. There is no recent news or activity for this profile. basic soft purple puppia harness sophie baxterboo They just take your moneyafter that, if theres a problem you can forget about hearing back from them ever again. I will never give Baxter Boo my money ever again. They have so, so many listings for items on their website, but they are permanently out of stock! Before you buy a home or have this company complete a remodel I urge you to conduct much research on this company ask for references etc the company may be ok but my recent experience was hell. She wanted us to replace the item because it was lost in the mail. They could not care less that i was unhappy. The material quality was good, but that was about the only thing that was good. I will complain about them to the BBB and Attorneu General. i had more items in my basket that i intended to order but lord no way am i doing this again with this crappy company. If I could give Zero stars, I would have. She daily harassed us insisting we take the hit for her error. Scammers and liars. Avoid avoid avoid avoid!!! I ordered a jacket that didn't fit and tried to return and they offered a fraction of the price I payed as a refund (once they received my return). I have been purchasing primarily dog outfits from Baxterboo.com since 2016, probably placed 15+ orders by now and never had a negative experience. Sure, I could have paid return shipping and gotten a store credit, but, clearly the sizes are not even close to being accurate, and I'd have to pay shipping (again) to get new items to me. BaxterBoo.com was created to be different. baxterboo so so so unacceptable BaxterBoo. The leg holes are almost on the sides of the body of the garment. Its headquarters is located at Centennial, Colorado, USA. If I bought from a different supplier, I'd have had the right size and a good experience. 1 of them I ordered with out assistance. They're unprofessional and clearly (by all these single stars!) BaxterBoo does not respond to Emails---definite sign of extremely poor customer service! i have also emailed to the consumer forum with their details. They owe me store credit, but have not responded to my inquiry about where it is. Called customer service and was told they couldn't believe that they would send two different size collars. Active, Closed, Whether an Organization is for profit or non-profit, Baxterboo.com. This complaint and/or review was posted on Defaulters.com on 19:53 pm, June 22, 2018 (CST) and is a permanent record located at: https://www.defaulters.com/scam/baxter-boo/. Also it says use live chat facility but LOL there is NO live chat facility.what a big big disappointment. Everything they sell is on ebay and amazon or overstock and cheaper. Tried to communicate with them and was rudely dismissed and told a supervisor would be calling me back. Here's a list of some of the top trending technologies and APIs used by Baxter Boo. Had to exchange only twice due to sizing issues. In todays, Fraudulent Broker Fred Golestani Involved In Theft, This company is a joke and should be put out of business, Manchanda Law Offices & Associates PLLC Review. dog worthy plaid oxford sweater pink baxterboo tan High quality and great service! That was after waiting almost 45 days for a delivery before it ws discovered there was an error albeit was my error but then I has told I would get refunded to my original credit card and after an out almost 100 days and many unanswered emails and calls I was given a gift certificate. Beware of this company. I ordered 2 collars size 8-10 inches and a pink shirt for my toy poodle. No refund..And it never said that before i paid. There are plenty of pet megasites out there that are run by people who wear expensive suits with no pet hair on them. Something tells me I will not be able to post an honest review the company or product on their site. This site is a joke and the quality of items are not high enough to deal with the garbage return policies. If we were not an honest company, we would have never had to let her know we received her order back at all. Designed by, INVERSORES! I ordered a vest for my dog according to their size chart, well it was huge on her. Baxter Boo raised a total of $150 K in funding over 1 rounds. Absolute worst experience I've ever had for an online purchase. i have no clue where my item is .. the FEDEX tracking number i was emailed is a invalid Tracking number so I guess I m never going to receive my items. Just getting this bad news took 4 emails and 6 calls. They should get zero stars. I told her I didn't have a phone that would do that. Their customer service people are unreasonable, and if I could give them a lower rating, I would. BaxterBoo.com is run by one guy (that's me! All terrific items at competitive pricing. All reviews are published without moderation. You have to send everything back within 15 days of purchase at your own expense and they reduce the refund price (no clue why). The position of the Co-Founder & CEO is occupied by Josh Toney. Finally had to file complaint with BBB. I paid this company to write a college level, Zero stars for Perillo BMW. Bottom line, their sizing is not even close to being accurate, their customer service is a scam. It took 4 months for the return AND I was told I would get my money back NOT a in store credit. specialize in dog clothes, cat clothes, Edit Lists Featuring This Company Section, E-Commerce Companies With Less Than $500M in Revenue (Top 10K), Internet Companies With Less Than $500M in Revenue (Top 10K). Here are 8 tips for writing great reviews. Total number of Crunchbase contacts associated with this organization, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. The snow suit is 6inches too small and rides half way up my dogs body so does not even resemble the chart they have. They run great promotions and their prices are pretty competitive thanks to the coupons advertised on their site or online. She left that to an agent who after asking me to hold she would check with a manager told me SHE was the manager! Ordered a costume for my dog that arrived too small. email: "Yes, I did say I would remove the shipping costs from your order! I am a previous customer with first choice power, so I asked the. They were the same make collar only different colors. Michelle N.s Reviews1.0 star ratingBUYER BEWAREIf I could give no stars I would!! Tried to return and they would not accept due to their return policy, even though they are the ones that had the wrong measurements listed. I ordered a shirt and what I got was a tee. This, This company writes papers for students. I will NEVER Order from this site again and would not recommend it to my worst enemy. Pet Supplies, Dog Clothing, Dogs, Cats, Pets, 13275 E Fremont Pl, Centennial, Colorado, 80112 US, Rachel Martinez - Graphic and Web Designer, Alberto Antuna - Warehouse And Distribution Manager. She gave us an incorrect address when she placed her order. The annual revenue of BaxterBoo varies between 5.0M and 25M.
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