These people are a fraud. The product was simple to install of course, because its just a radiator. How many employees does COPE, HUDSON, REED & MCCREARY, PLLC have? This website might use cookies for ads, social media and analytic metrics. If there is one area that may need slight improvement is installation instructions. Five of the taps have failed and the onwards customer support from Hudson Reed has been atrocious. Are there other similar companies to hudsonreed.com that are less expensive or better? I am now over $200.00 in long distance calls trying to recieve a refund that was $199.00. Moderate content, respond to reviews, and promote offers. Joel Norris Everett, Washington USA. All reviews are published without moderation. The website is laid out perfectly. I searched online but I couldnt find anything. What's more, we also make sure that for international orders we take care of all the taxes and duties - so the price you see at the checkout is the price you'll pay. You can use Hudson Reed coupons to unlock discounts at their website. Great product and fast delivery. Can you please confirm your order number so we can look into resolving this for you?Kind Regards,JessicaHudsonReed. Quickly resolved. Check the, Yes. It has been almost a year and I have spoken with several people from Hudson Reed and still have not recieved my refund or product. Your service was good, i think it was very first, The radiator/towel warmer is beautiful and very well made. Get important news and updates delivered straight to your inbox. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! kristin dorn radaris I spent close to $150 on brass/chromed pipe I can't use based on the advice I was given by phone. Anyone can write a Trustpilot review. Hudson Reed will take care of any taxes and duties on The User's behalf, so the price The User of Website see at checkout is the price The Customerll pay. Amazing! I've got all missing products but it took a lot of worry and time. Still no heat at home. Bottom line, I'm out $800. Again, not a big deal. I ordered a towel warmer and angle valve and the carrier lost the valve. The issue is the kitchen faucet started leaking water from the faucet valve within one year of the faucet being installed. The rad cost $850 and this the crap customer service that comes with it. My overall experience was fantastic! schools south The article youre about to read is from our reporters doing their important work investigating, researching, and writing their stories. Hello JeanetteThank you for your recent review.I would like to apologise that your item has developed a leak, and you feel as though we have not tried to help to resolve this. UPD. The answer I got 3 times, hire a plumber. Journalism requires lots of resources. Morning Scott,Thank you for your recent review.I am really sorry that you have not got your order, from the tracking this looks to be part delivered. Kind Regards,JessicaHudsonReed. CONTRIBUTE HERE Products are shipped by UPS or FedEx from our state-of-the-art warehouse located in Pennsylvania. We will be ordering three more radiators over the next year or so as we replace the current ones we have installed. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I use mentholated spirit to clean the taps, probably once every 2 months, They said this will impair the chrome and it is not warranted. I just mention the instructions as a area that mightve helped a bit. and perfect products - weve ordered 6 radiators over a period of three years and everyone perfect and quick. Avoid this company and its products at all costs. I tried to contact them per phone number in UK and said they only gave support for products sold in UK. Please keep your Service well, Good Morning,Thank you for your recent Trust Pilot review.I am really sorry that you are not happy with the service provided. Took a pre-order for a heater. Good Morning,Thank you for your recent Trust Pilot review.I am really sorry that you have found it difficult to get this resolved, can you please provide us with the order number so we can look into this further and try and resolve this? Five stars! Hello Thank you for your recent Trust Pilot review.We really appreciate you positive feedback, thank you!Kind Regards,JessicaHudsonReed, Your services us not enough good.. COPE, HUDSON, REED & MCCREARY, PLLC is a law practice company based out of 16 PUBLIC SQUARE NORTH, MURFREESBORO, Tennessee, United States. Received answers like "Hmmm" then "Well" "Why has plumber left". The five star is for the look of the radiator, as i have not yet had it installed.Space was a big issue and when i saw this beauty i said BINGO! haven south educational village market yahoo director schools Become a verified brand rep for Hudson Reed and amplify your brand's voice on Knoji. I purchased a Radiator online and received it very quickly! **Updated 26th October**I am sorry that I have not been able to reach you to resolve this, I have sent you an email if you would like me to call you to discuss this further then please let me know. Learn more here. Five (5) attempts to get technical information, 1 pre-sales, 4 post sales. Once your order is dispatched you will receive an email which will contain tracking information allowing you to follow the progress of your order. Hello AllHudson Reed Mixer taps View the, Yes. Absolutely horrific experience with this company. Thats why the DP Times is now turning to you for financial support. Unfortunately not with this last order. These people are a fraud and very unprofessional. Trustworthy, accurate and reliable local news stories are more important now than ever. Delivery times deserve a 5 star rating. Replies to negative reviews in < 24 hours. A+! We want to provide informative and inspirational stories that connect you to the people, issues and opportunities within our community. A telephone call with a live person works better if you have multiple specific questions. We are a small developer and decided to install their bathroom taps and showers into 7 houses we have recently built. Customer Service leaves a lot to be desired. I have regretted that decision ever since we made it. I didn't get any shipment details and tracking numbers. However, when only part of your order arrives and you then have to chase up other parts that should have accompanied the shipment only 3 stars are rewarded. But access to installation instructions wouldve been helpful in this case. They responded to an enquiry as well. Based on our last check on April 20, 2022, Hudson Reed was not offering loyalty programs. As of April 20, 2022, Hudson Reed does allow modification & cancellation policies. I removed the Hudson-Reed faucet and replaced it with an older faucet that does not leak. So that Website can be perfectly clear on the price The Client of Hudson Reed USA pay - Hudson Reed USA offer free shipping on all orders to the contiguous United States (*surcharges may apply to customers ordering from Canada, Alaska, Hawaii or other offshore locations). Based on our last check on April 20, 2022, Hudson Reed was not offering gift card support. By proceeding, you consent to the disclosure of your contact information to the company. What other customer service features does Hudson Reed offer? I installed the 25"x16" wall panel heater for a customer Looks very nice and heats very well! I ordered an AS382 shower panel from this company. Check. D. Gordon, "This is my third radiator from Hudson". Support our newsroom by making a contribution and becoming a subscribing member today. The 12-year-old goofy-footer has been putting in the work at recent Board Riders, Scholastic Surf and WSA events. **Updated 19th October**I am pleased to see that we have resolved this for you, I am sorry for any inconvenience caused.Kind Regards,JessicaHudsonReed. Sorry, your blog cannot share posts by email. Do you have something to say about Hudson Reed USA? Password will be generated automatically and sent to your email. My wife and I are very satisfied with Hudson Reeds product and service. Discover the practices of the best performing sales teams, Trusted by 280,000+ revenue teams of all sizes, By clicking Submit or signing up, you agree to the Terms of Use and Privacy Policy. They just repackage cheap chinese knock offs and take no responsibility for failures or warranty claims if anything goes wrong with the product even a couple of months down the line. Great customer service. Avoid like the plage including their main distributors victoriaplumming.co.uk, Gain trust and grow your business with customer reviews. Hudson Reed has the best customer service anywhere!! But we had no instructions. (Can't wait to see that bill)Finally hung up and tried their website. Learn more about our new Insiders program here. Hello All, i have just asked Hudson Reed why my heavy chrome tapheads have started to bobble/pitting after only 2 years, The tap housing /body is fine. lace the wires the same as the other valves for the other zones,power on.And the radiator heated up no problem.I'm thinking about replacing the one in the living room. Amazingly fast delivery. And when he cant hit the slopes or the surf is garbage, his skate skills are rock-solid. If you have a candidate for Grom of the Week, we want to know. I have emailed you regarding this issue, the order number that is linked to this is not regarding a mixer faucet so can you please respond to my email so we can find the order number to assist you further. Companies can ask for reviews via automatic invitations. Easy to use and easy to navigate. Claim your listing for free to respond to reviews, update your profile and manage your listing. My credit card was being charged immediately. Your email address will not be published. As such, The company will give The User 30 days from the date The User of Website receive The Customer's new Hudson Reed product to decide whether the client of the Hudson Reed USA would like to keep it. Hudsonreed.com has a consumer rating of 1 star from 7 reviews indicating that most customers are generally dissatisfied with their purchases. How to track your Hudson Reed order? Kind Regards,JessicaHudsonReed. students game sat michigan date history test college schools virtual nikki dates days haven club educational south between gym I still give the overall experience 5 stars! hudsonreed.co.uk Still waiting. Same site as hudsonreed.com The main shower head works fine, the handheld works fine, but only 3 of six body sprays work. (Optional) Include a photo to illustrate your review of Hudson Reed's order tracking, Based on our records, Hudson Reed does not currently offer contact information availability. The price was reasonable for the quality of the material and craftsmanship. I emailed with a question and got a reply the next day. Quick Ship! As proven by Company's Money Back Guarantee promise, Hudson Reed are immensely confident in the quality and durability of Hudson Reed USA's' products. Information provided by various external sources. I had water pressure tested at 68 psi and this was installed by a licensed plumber and hooked up per their instruction sheet. After about 1month I noticed my check had been cashed and I had recieved no product. With no expensive shops, showrooms, advertising or brochures, we are able to make luxury bathroom products affordable for 10,000 customers a month. AVOID AVOID AVOID. My recommendation is just place on item per order. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Besides that I was provided with wrong brackets for horizontal radiator. If you could please respond to this then that would be great. Its very easy to replace too.Make sure to flip the boiler switch off.Disconnect the wires by loosning the screws,twist valve to the left and its off. At Hudson Reed Hudson Reed USA take the quality of Hudson Reed USA's' products seriously. That was the one.Really quality made heavy duty. After calling long distance there was no order ever placed and I was instructed to email them my order. Received large radiators by international express (Fedx) in one week. The water started leaking down into the bottom of the cabinet and warping it. Highly Recommend!". After one week I contacted Customer Service and I was told that I've got all 3 radiators. Established 25 years ago, in Burnley, Lancashire, UK, Hudson Reed sells its products through websites in 10 countries. Let us show you how our accurate B2B company and contact data can help you reach the right decision makers and close more deals. My contractor connected it to the wall in a way that doesnt look as aesthetically pleasing as it should. I have bought six hydronic radiators from HR. DO NOT BUY FROM THEM. For the cost of just one cup of coffee a month, you can help sustain the Dana Point Times and support the only news publication dedicated to Dana Point. We researched this on Apr 20, 2022. We noticed it wasn't heating up to par,but then realized one of the zone valve at the furnace was failing on us.Took a quick ride to the plumbing store and the problem was fixed. SUPPORT THIS INDEPENDENT JOURNALISM What happened? Two small parts missing in order; I called and they were sent within 5 days; clerk handling my call was a joy to talk to. When I hold pressure over two, water comes out of other three. teen past community than head history river cute buddies voters election local away november I ordered an AS382 shower panel from this company. "Huge disappointment(all problems were fixed)". Great Service. They have ducked and dived to try and avoid accepting responsibility for the faulty taps, and this is for taps that weren't even cheap. The link to the instructions was broken. Unit has stained on the basin when a medication bottle spilt Bravo cousins from across the pond!!!! I do wish there were better specifications for radiators in advance. rights Today, our business model has been interrupted by the pandemic; the vast majority of our advertisers businesses have been impacted. In the end we are purchasing a new kitchen faucet and am reading reviews of other customers to acquire a higher level of confidence on the faucet we purchase. Here are 8 tips for writing great reviews. Bye Bye Hudson Reed We recommend you find a better product because buying expensive insures nothing with this product. In the end that was a impractical short term fix. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. By shopping with Hudson Reed you can benefit from free shipping on all orders to the mainland United States! This information has been found through the company's General Terms & Conditions documentation or, Raikes Lane, Bolton, Greater Manchester, BL3 2NH. Send an email to jakehoward1@gmail.com. Hello John,Thank you for your recent review.Please accept my apologies for the confusion caused, I have tried to call you to discuss this further but have been unable to reach you.I have sent you an email, if you could please respond to my email that would be great. Would not recommend purchasing from Hudson Reed. I have emailed you for more information. Where do I track it? Always they provided 6" chrome pipes and wall covers. Your contact information will not be publicly available on the website. This time they did not. What is COPE, HUDSON, REED & MCCREARY, PLLC known for. Making heats and making an impact in and out of the water, hes quickly becoming a dangerous heat draw. The quality of the items they sell is extremely lacking. I highly recommend Hudson Reed products and customer service. First radiator was damaged, Quick call with support and got a replacement in less than a week. Never arrived. Frederick County State's Attorney's Office. When asked about support number in US there isn't one. One disappointment was the email contact question and answer; they dont seem to read carefully and answer them all; you need to ask the questions one at a time to get them to return all the answers and I never received an answer regarding one. Knoji is a social discussion platform that's 100% free to use. Will not order from this company again. Rights Reserved, , Unit 1 and 2 Dawson Court, Billington Road, I have read and agree to the Pissed Consumer, https://usa.hudsonreed.com/why-shop-with-us. The company could not deliver the product after 3 months of waiting. The company sales the unit with 5 year warranty but they do not cover staining from spillage -- not sure what they cover and if their warranty is worth the paper printed on-- well actually is not as is now all paperless All our products comply totally with US and Canadian specifications and regulations. You also agree to receive information and offers relevant to our services via email and you may opt-out at any time. However understanding how to use the hangers to secure the flat design radiator to the wall was not completely clear. Very dissatisfied. Excellent service! All Rights Reserved. Hudson Reed order tracker? Yes, Hudson Reed does offer order tracking. View the, No. I ordered two radiators and they got here within 7 days! The making of a winning Sales organization: Challenges, trends and opportunities in 2022. In all very disappointed in the product and the technical support services who have kicked us into touch. Still no response from Hudson Reed. Ive purchased from Hudson Reed in the past and each time the experience exceeds my expectations. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : As of April 20, 2022, Hudson Reed does offer order tracking support. Avoid this company and its products at all costs. It never showed up. I have no real complaints. Thank you, it was for a project that was running behind schedule so it was great to get the product so quickly. Seems simple, but installing it another way would not have given it the stability that it needs. Thank you. Excellent customer service with speedy delivery! Hudson Reed USA offer a 10 year warranty across Company's entire luxury bathroom collection, so The Customer can be assured that The Client's chosen product delivers a premium performance for many years to come. The pdf was useless and as a result the problem persisted. I will not be purchasing their products again despite being American. And hes also caught the eye of the surf industry, as hes garnered the support of brands such as On A Mission, Terp Threads and Rumaner Surfboards, the latter of which does an absolutely amazing job supporting the area groms and making sure they have great boards under their feet. What they finally sent me, after delaying my project by at least two weeks, were not 1/2" pipe, and therefore not compatible with U.S. plumbing. Keep an eye on Hudson as we cruise into the summer surf season. As of 03/2021, do NOT buy ANYTHING pre-order from Hudson Reed. Would no track through the shipping system, which involved a 3rd party shipper. We are disappointed in the quality, a heavy tap with a poor chrome finish, We use cookies for analytics, personalization, and ads. We received a beautiful anthracite radiator from Hudson-Reed and it was damaged.It looked like it was hit by something.We were heartbroken but Hudson Reed and replied immediately and reordered a new one for us.Waiting for replacement for it just came back in stock.Jack and Katy are maxing customer service people and helped us thru the process.We are replacing more radiators when we save for more (about 5),and will replace with these gorgeous radiators.Thankyou. reserved. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Verification can help ensure real people write reviews about real companies. Sent a dozen pictures, was given commitment to get back to me, but in the end sent me a bogus email that showed they'd neither read my email or opened the pictures. No refund. When I asked why they said their supplier no longer offered them. Dana Point Times 2020. The free alternative or geographic telephone number to call Hudson Reed is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. They look fantastic. We adopted the practice of putting a cloth under the faucet to absorb the leaking valve. Ordered a shower system from Hudson Reed. I have used Hudson Reed on 7 other projects and was pleased with both the quality and service. AVOID! I recommend this site and their products.And service or navigating site was easy.UPDATEFinely had this beauty installed today. They were not at all responive to my calls nor emails. HR customer service was so apologetic for the delay in delivery that they immediately reordered the part at no cost and that part was delayed too. Where is COPE, HUDSON, REED & MCCREARY, PLLC headquarters located? We are so dissapointed after spending 160 plus on this inferior product. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service, Our product consultants will reach out within one business day, For general questions visit our help center. Pissed Consumer 2022 All I contacted customer service and received a pdf on how to fix it. The rest is scheduled to be with you today. But HudsonReed kept in contact with me with status reports and follow-ups with the carrier that the new part finally arrived! Hudson Reed is a global business, which specialises in the supply of designer radiators, hydronic towel warmers, showers, shower panels and faucets, in contemporary and traditional styles all at lower prices than your local bathroom stores. Contact information for Hudson Reed with its free or geographic phone number. I ordered a towel warmer from them in August of 2008 which I sent them a check in the mail. Avoid products from this company. I would have been satisfied if Hudson Reed customer service would have offered a workable solution. Copyright 2022 Lusha Systems Ltd. All Always the fastest (from across the ocean!) Well packaged. **Updated 19th October**I am sorry that we have not been able to locate your order number, if we can assist you further then please contact us at info@hudsonreed.com. Ordering any products from this company>FRAUD! Dana Point Trolley Information & Route Map, Ocean Institute Maritime Festival Event Guide, Swallows Day Parade & Mercado Event Guide, Unused scraps of steel found new life as an abstract art sculpture in Doheny Village as a part of the Doheny Villag https://t.co/bxslWa7JHc, Cruise around the Dana Point Harbor with Dana Wharf Sportfishing and enjoy a complimentary glass of pride punch on https://t.co/bk9CvLmNks, In the latest Dana Point Times, unused scrap metal finds new life as a shark sculpture as part of the Doheny Villag https://t.co/79mQ853U6B. Again overall, I love this company! With a good head on his shoulders and plenty of power in his rail game, the skys the limit. Contribute to the DP Times and become an **Updated 23rd October**I would like to apologise that we have not been able to reach you to resolve this, I have sent you an email, if you require any further assistance please respond and let me know.Kind Regards,JessicaHudsonReed. BECOME AN INSIDER TODAY Check the, No. They have lost total control of their product line and cannot deliver on anything they are promising at the present time. This is my third radiator from Hudson Reed over the years and the shipping is extraordinary, the product is top quality and I will be cosy and warm all winter, "A+ Five Stars!!! Don't get the DP Times delivered to your home? But because the contractor was on location, we had to go ahead with the installation. After numerous emails to "info" to get carrier and tracking number, I only received promises that I would receive in 2 to 5 days. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! We purchased a Brushed Steel Pull Out Kitchen Mixer Faucet KC317 four years ago and am now writing a review to express my extreme displeasure with the product and the response from customer service to my request for a solution. Nice product. Unit is not fit for purpose as is not sealed properly Ive purchased from Hudson Reed in the past and each time the experience exceeds my expectations. I feel their products quality, design and price cant be matched. No re-ship. All that they need to do is create a proper installation doc with dimensions, acceptable material and pipe sizes (ID & OD).
hudson reed customer service phone number