the botanica sanctuary tripadvisor

Located in Cisarua, The Botanica Sanctuary is in the mountains. I love the room, spacious enough for a couple but maybe not for a family with kids. Reception / front desk need be more friendly Sliding door for bathroom and toilet to be made separately. After their trip, guests tell us about their stay. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Jl Taman Safari 101 Kp Baru Tegal, Desa Cibeureum, Cisarua, Cisarua. One of the staff like hope us to leave the table after dinner, he asked to clear up the plate after 1 minute we finished eat. Our team will definitely be happy to read what you wrote. Savor your favorite dishes with special cuisines from The Botanica Sanctuary exclusively for you. Thanks for leaving us such a wonderful review. fresh clean air, comfortable room, good food, excellent services. Each review score is between 1-10. Recreational amenities at the hotel include an outdoor pool. We have more than 70 million property reviews, and they're all from real, verified guests. Wheelchair accessible (may have limitations), Front desk staff will greet guests on arrival, Rollaway/extra beds are available for IDR 350000 per night, Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards and cash, The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation, No pets and no service animals are allowed at this property, Minibar, in-room safe, desk, laptop workspace, Fee for buffet breakfast: IDR 170000 per person (approximately), Liked: Cleanliness, staff & service, property conditions & facilities, room comfort, A recommended hotel to stay near Taman safari. Handy Bunardy Thanks for leaving us such a wonderful review. This complaint also I have explain to the front officer staff, we explain that this attitude of the hotel staff was offended us. The only way to leave a review is to first make a booking. Desa Cibereum, Cisarua, Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750. I can see the difference between providing service to Chinese guests and non Chinese. When we back from dinner we found our room was cleaned again with xtra chocolate on the table . Naturally Yours, Handy Bunardy It can be seen that the construction process and the contractors used are very professional. Amazing hotel with nice view on the mountains. 42-inch Smart televisions come with cable channels. Our team will definitely be happy to read what you wrote. All content should be genuine and unique to the guest. There is no way they are keeping to covid protocols, The restaurant manager is a wonderful host who understood our needs and took great care to make sure our anniversary dinner was special despite the covid restrictions, Food for breakfast so cold (not hot anymore), Access to the resort is very crowded especially weekend. The price was reasonable and exceeded expectations. We wanted to order sandwich but out of stock and it wasn't even 8 PM yet! I said, I will check out max 13.00 PM because me and family were checked in around 4 PM, 1 hour late from hotel 's check in policy @3 PM. Love the amenities , shampo shower gel and conditioner good quality make my hair feel soft. Guests can pamper themselves by indulging in the onsite spa services. The next time we will also book the suite on the higher floor so to get the Mountain View. Handy Bunardy We are thrilled that you loved your experience at The Botanica Sanctuary. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Check in time which took pretty long to proceed. The Botanica Sanctuary is located in area / city Cisarua. Business-friendly amenities include desks, desk chairs, and phones. They have everything from Asian, Western to Indian & Chinese! Breakfast has many choices but the teste is standard. General Manager, Dear Mr. Muhammad, This hotel really perfect for staycation, for family holiday. Contributions should be travel related. if the writer is claiming to be someone else). Extraordinary! Save 10% or more on thousands of properties with member prices. The pillows are super comfy, love it! Our Swimming pool facility is closed temporarily during 17 - 19 May 2022 due to under maintenance. Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. Please feel free to contact us should you have any suggestion to improve our quality. We are thrilled that you loved your experience at The Botanica Sanctuary. there is no sufficient place to store our belongings during in the pool or in whirlpool if we dont get a seating. The interior of the hotel is also very nice. Sign up and we'll send the best deals to you. General Manager. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Check our curated reviews for honest descriptions about this accommodation. the swimming pool does not have any shade which limit the time to enjoy the scenery at the pool area to early morning and late afternoon only. They advise me to check in before Taman Safari as there were discount 10% for ticket Taman Safari. Dear Mrs. Beny, Overall, this property offers a very good service and experience. We sometimes show external review scores from other well-known travel websites. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. There are plenty of tourist attractions nearby, such as Taman Safari Indonesia within 1.65 km, and Gunung Mas Agro within 2.22 km. 2. Our team will definitely be happy to read what you wrote. Naturally Yours, The bed, the hotel's modern interior design, the staff's friendliness & willingness to help. If we find any, we delete them and, if necessary, take action against whoever is responsible. Free WiFi in public areas and free self parking are also provided. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Botani Square is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Taman Safari Indonesia and De Voyage Bogor. We are thrilled that you loved your experience at The Botanica Sanctuary. This made my children tired of waiting. staff very helpfull . Please enter a valid email address, Thanks! We stayed for 3d2n at The premiere room, it wasn't spacious but we love the view from our room. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Its an amazing hotel with a beautiful view on the mountains. A highly recommended hotel for staying in Cisarua. Additionally, rooms include complimentary bottled water and coffee/tea makers. The food taste good and the service were great. Additional sorting options may be available (by type of traveller, by score, etc.). If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. the location is very strategic, the rooms are comfortable, Buffet was far too busy. See what's going on at Sentul International Circuit. This is the only hotel that clean the room twice in 24 hours. We've sent you an email so you can complete your subscription. General Manager. One of the staff took our table before we arrive, while we had already booked a table for dinner at steak house. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Copyright 19962022 If you like, you can sort and/or filter them (by time of year, review score, etc.). Ideally, we would publish every review we receive, whether positive or negative. That's how we know our reviews come from real guests who have stayed at the property. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. The above list may not be comprehensive. Handy Bunardy Sorry. It was an uncommon instance and well do better in the future. Dear Mr. Chandra, Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. General Manager. Fees and deposits may not include tax and are subject to change. Please feel free to contact us should you have any suggestion to improve our quality. We would love to make things right if you give us another chance. We would love to hear from you and we look forward to welcome you again in the near future. We would love to hear from you and we look forward to welcome you again in the near future. the breakfast food could have been better in term of taste. Speed up your search by choosing what you need, Feeling unsure? Handy Bunardy Enjoy luxurious treats and incomparable experience by staying at The Botanica Sanctuary. General Manager. The last day I stayed in the hotel before check out, one of hotel employee (forgot her name) was knocking on my door room 1108 and asking impolitely when will I checked out from the room and threat that she will apply late check out charges/additional charges on the room. Contributions should be appropriate for a global audience. Naturally Yours, 4. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Dear Mr. Ivan, Please dont include personal, political, ethical, or religious commentary. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Hotel management have put in effort to do a birthday surprise decoration. Clean, friendly staff, good design hotel. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The following fees and deposits are charged by the property at time of service, check-in, or check-out. I do understand that we need to check out immediately, but we don't experienced in any 5 star hotels that an employee asking impolitely and threat with additional charge. Kids also love your loft room since it provides new experience while staying on family holiday. General Manager, Dear Mr. Ichsan, Our team will definitely be happy to read what you wrote. And 13.00 PM check out is very common. All rights reserved. We make it clear when weve done this. This service may contain translations powered by Google. The view of Mount Pangrango is very clear from the restaurant and room balcony. The facility is clean and well designed. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. Hotel surrounding is great, green, clean and fre, A wonderful hotel where you can spend a relaxing time surrounded by nature, Nice place for leisure and relaxing in green area not far away from Jakarta, It's a beautiful hotel with a lot of potential, it was great! Everything's great except the coffee shop near the lobby. The location is wonderfully quiet and relaxing. The room was good in design, but it was difficult to use because the toilet and shower room could be seen from the bed. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Reviews are most valuable when they are original and unbiased. Everythings just great. Love the ambience, design, atmosphere, staffs. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Halim Perdanakusuma Intl. They are also applicable regardless of the sentiment of the comment. Thank you for your kind words and we look forward to seeing you again.

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