Calls are better with conversation-focused sound that leaves the background noise out while projecting your voice clearly and confidently. (Teams model only) Does my Microsoft Teams-enabled headset work with other softphones? Comment * document.getElementById("comment").setAttribute( "id", "ad385fd8695e4ad20c158e69a83d3fc6" );document.getElementById("f2b288b413").setAttribute( "id", "comment" ); As per our reseller agreement with the manufacturers, we are not allowed to show price below MAP (Minimum Advertised Price) to the general public. I would change one thing hardware-wise and that is the micro USB connection, I find that no longer of this time. Enhanced voice alerts announce caller ID, mute and connection status and talk-time level. With your headset powered on, charge your headset on the charge stand for 10 seconds. Triple-tap and hold the Call button to fast-forward.NOTE Functionality varies by application. Compared to the first Voyager Focus, the headset has gone through a nice transformation and is really an ideal headset for everyday use. voyager unveils canceling Set your target phone by going to Poly LensDesktop App.When you configure another softphone, the Call button: The headset audio is cutting out during softphone calls. And it can take a cue - it pauses the music whenever you take the headset off, and resumes play when you put it back on. priced purchase, 30% Back in Bonus Rewards on All Ink & Toner, Free next-business-day shipping on qualifying $45 order, Advanced Audio Distribution Profile (A2DP). Because these sensors work by pressure, if the headset isnt worn in just the right way, it can result in contact issues. See Corded mode (audio over USB). Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. May not function with web-based apps.Fast forward/rewindDouble-tap and hold the Call button to rewind. You may be experiencing Bluetooth density issues. NOW TOGETHER ASVoyager Focus 2 UC SeriesBluetooth HeadsetUser Guide. Activate Bluetooth on your phone and set it to search for new devices. Dual-mode active noise canceling (ANC) lets you choose your preferred noise-reduction level. poly voyager focus headsets bluetooth Works seamlessly across PC, mobile phones, tablets, Bluetooth-enabled desk phones and smart watches. And keep the power button pressed upwards. With your headset powered on, charge your headset on the charge stand for 10 seconds, Power on your headset while pressing the Mute, Disconnect your Bluetooth USB adapter from your computer, Connect your headset directly to your computer with the provided 1.5 m USB cable, Power off your headset to use density-friendly corded mode, When I play music and a call comes in, the music is too loud or doesnt pause, To configure the headset sound on your computer, see. System: Poly Voyager Focus2 UC has a VFOCUS2/VFOCUS2-M headset and a BT700/BT700C adapter.219230-06 04.21, poly VOYAGER 4300 UC Bluetooth Office Headsets BLUETOOTH OFFICE HEADSETS BENEFITS Walk-and-talk with ease with up to 50, Voyager 4300 UC Series Bluetooth headset Voyager 4300 UC Series Bluetooth headset User guide Headset overview LEDs/Online indicator, PLANTRONICS + POLYCOM. 2022 Please login and you will add product to your wishlist. Your Bluetooth USB adapter comes pre-paired to your headset. Contemporary, boomless design satisfies style-conscious professionals. Voyager Focus 2 Office Series: Connects to your desk phone (via telephone interface cable), computer (via USB-A cable) and mobile (via Bluetooth v5.1) with the office base that also keeps the headset charged. With up to 19 hours of talk time it lasts all day. So it is possible to use both your laptop and your mobile phone. This will disable all wearing sensors. THE BEST CALL FOR THE CALL CENTER Your customer service agents are the eyes and ears (or rather, the ears and voice) of your company. If it does, click on the red X to enable the microphone input, and then click OK. Poly Sync 40 USB/ Bluetooth smart speakerphone lets users get straight to work. The LEDs turn off once charging is complete.NOTE The micro USB cable and charge stand (sold separately) plug into a computer or wall chargers USB port. Do not start a second update from a second device. But also the importance of functioning correctly using the dongle. The groundbreaking active and passive noise canceling and immersive stereo of the Voyager Focus UC headset enable you to concentrate on your calls or your music without distractions. Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality.Slide the ANC switch to choose: Smart sensors respond when you put on or take off your headset. The same applies to the microphone boom not being at the correct position, or not sensing where its positioned. NOW TOGETHER AS Voyager Focus UC User Guide Overview Headset Volume up/down Track backward* Play/pause, Motorola HK250 Bluetooth Headset User Manual - Download [optimized]Motorola HK250 Bluetooth Headset User Manual - Download. Joining virtual meetings should be fast, too. Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED is solid. Control your conversations with intuitive mute capabilities and built-in smart sensors. Required fields are marked *. On-demand active noise canceling (ANC) so you can focus on your call or work. Online indicatorYour headset LED illuminates red to inform others that you are on a call. NOTE Your headset battery charges while in corded mode. CLASS 1 BLUETOOTH WITH ADAPTIVE POWER:Roam up to 98 feet/ 30 m, the headset will switch between class 1 and class 2 Bluetooth based on proximity to Bluetooth mini USB adapter in order to preserve battery life for up to 15 hours of listening time, 12 hours of talk time. No extreme pressure on my ears during prolonged use (4 hours of meetings). Do not use your Poly device until the update is complete. Dynamic mute alert sensors notify you when you talk while on mute. If required to enable headset control (answer/end and mute) functionality, ensure you have Poly Lens Desktop. Rotate your microphone boom and click it into the up position. Comment document.getElementById("comment").setAttribute("id","ac8437fe5028e5d280db844f261506da");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Work and entertainment that move with you. ENHANCED VOICE ALERTS: Connection status, mute status, remaining talk time and more. Poly has 2 options for this, this can be through Poly Lens Cloud Service or through the Poly Lens desktop app. Does anyone know how to fix this? Both existing and new customers get business discounted pricing. It senses when the headset is on or off to easily answer calls, play/pause music and unmute/mute the mic. (47), Skype for business online All other trademarks are the property of their respective owners. ADAPTIVE CONTROLS: Wear the headset anyway you like and the controls will always be where you expect them. Home Poly poly Voyager Focus 2 UC Series Bluetooth Headset User Guide, PLANTRONICS + POLYCOM. The Voyager 5200 Office and UC headset moves with you. 2021 Plantronics, Inc. All rights reserved. Plus, it can tell which way you're wearing it - thanks to the smart mic boom, the stereo, volume and track controls adjust automatically. Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to computer audio.NOTE Adapter design may vary. CHOICE OF DESKTOP CHARGING STAND: Minimize clutter on your desk and keep your headset charged with the included magnetic charging stand.. SUPERIOR NOISE CANCELING: Our precision tuned triple-mic with enhanced DSP provides excellent noise cancellation while ensuring your voice sounds natural. All they hear is you with our pro-grade microphones using Poly Acoustic Fence technology. The built-in sensor presence pauses streaming media when you remove the headset, making sure you dont miss any content. Plantronics Voyager 8200 UC premium Bluetooth noise-canceling headset with boomless dual-paired microphone design. Press the Call button to resume a held call.Switch between calls (flash)To switch between calls, press the headset Call button for 2 seconds.NOTE Available for softphone calls only. (81), Skype for business Create a focus zone all around you with the Voyager Focus 2 Series. PREMIUM IN ALL THE RIGHT PLACES This is where your brand meets your customer. https://www.officedepot.com/images/us/od/, 20% off your qualifying reg. Putting yourself on mute, accepting or ending calls. Personally, I like to use in-ear during sports. Getting it done when theres so much going on around you isnt always easy, but this headset is here to help. Also, the use of the smart sensors is ideal within Microsoft Teams meetings. 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The sound quality (HiFi) is perfect, the low tones are not too pronounced which makes it pleasant to listen to others. Typically, your USB adapter is pre-paired to your headset. Worry-free mute - a headset that can take a hint. Sometimes there are PC settings that keep your microphone muted without input from the headset itself. May not function with web-based apps.Be safePlease read the safety guide for important safety, charging, battery and regulatory information before using your new headset. A crying baby has no one heard in the meeting ;-). Easily mute / unmute with the touch of a button, or simply by taking the headset off and putting it back on. DYNAMIC MUTE ALERT:senses and alerts you when you talk when muted. Listen to the voice alert or observe the headset LEDs. NOTE Functionality varies by application. When making calls the ANC switch can be set to 1 (Mid) for general office use or 2 (High) for noisy /loud environments to reduce the background noise. The headset audio is not working as expected when connected to my computer. I must honestly admit that it worked out very well for me. the Voyager Focus 2 has the following battery specs: Poly: All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms.. For best performance, ensure your headset firmware is up-to-date. VOICE CLARITY: Crystal-clear audio for a better voice communications experience.. OPEN MIC/ MUTE:While listening to music, the OpenMic button allows you to hear your surroundings when you need to without having to take the headset off. Cushioned metal headband provides durability while maintaining a comfortable, secure fit. If you take off the headset, or move the microphone boom into the up position, those sensors are how the headset knows to mute the audio channel. 2-year replacement warranty against manufacturing defects. So everyone in the meeting CONFIGURE THE BEST VIDEO CONFERENCING SYSTEM Sometimes rooms present unique challenges. And work goes easier with vibrant audio that immerses you in your music to keep your day humming along. This means that the headset is in pairing mode. Disconnect your Poly device from paired devices such as phones, tablets and computers. Make it your business to hear and be heard. Lets talk about what you can do in the event that your auto-mute goes rogue! Weve got you covered. Does not work with mobile calls.Call back last call (smartphone)To dial the last number you dialed, double-tap the Call button.Answer calls from a second deviceIts easy to answer calls from two devices (including a softphone).When on a call, you hear a ringtone notification of the incoming call from the second paired device.To answer a second call from the other device, first tap the Call button to end the current call and tap the Call button again to answer the new call. But it doesnt have to look or sound that way. This can be a useful feature if youre in a busy environment, and need the ability to switch between on-ear and off-ear communication. Voyager 3200 Series connects to life on the go without compromising performance. Pair mode Slide and hold the headset Power switch away from the off position until the LEDs flash red and blue. Wearing sensors in the headset are triggered by pressure to the ear cups, and proximity to the microphones in the boom. The smart sensors built are pretty easy to use, answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music. Your email address will not be published. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your headset. The use of a good headset ensures that you are comfortable during meetings, that you can be well understood by your colleagues and customers (without any noise) but also that you can hear what is said by others and you are not disturbed by environmental sounds. If you try to talk while your mic is muted, the Dynamic Mute Alert will give you an audible reminder. All Rights Reserved. I have chosen the Poly Lens desktop app here. Download: poly.com/lens.NOTE Device settings are also available in Plantronics Hub App. The dongle belongs with the headset, so dont go changing it during a large roll out ;-). In and out of the office? High-quality hi-fi stereo sound provides an immersive experience. Within this menu, you can change any wearing sensor settings, including turning the Wearing Sensor (Master) to OFF. This should resolve the sync issue with the microphone. Nowadays USB-C is the standard, even for the dongle it would be ideal to standard as USB-C to deliver including a converter to USB-A. Only use option 2 when needed, it will drain the battery a bit faster. Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts. It is all the Poly next-level engineering you expect with the wear-it-all-day comfort you need. As with any sensors, they need occasional calibration for optimal use. With three precision-tuned mics and sophisticated muting possibilities, your callers can concentrate on you too. Keep your firmware up-to-date to improve performance and add new features to your Poly device.Update your firmware using your computer with Poly Lens App. Working from home has increased our calls and meetings significantly. To put your headset in pair mode, slide and hold the Power. You always know whether you're on mute. Please email info@btpi.com to get a discounted quote. Your adapter flashes red and blue. Choose: Disable sensorsYou can disable your headset smart sensors 2 ways: Tap the Call button.Track selectionDouble-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track. NOTE: Sensors cannot be disabled while streaming audio. The controls for pause/play, track forward/back, and volume adjust to how the headset is oriented. The Voyager Focus UC is a comfortable, versatile Bluetooth headset from Poly (formerly Plantronics). As for the ANC, I am really super satisfied. Certified for Skype for Business and Optimized for Microsoft Lync. May not function with web-based apps.Reset sensorsYou may need to reset the sensors if they are not working as expected.There are two ways to reset the headset sensors. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC. Customize your device behavior through advanced settings and options with Poly Lens App. The EagleEye IV USB SEE WHAT YOUVE BEEN MISSING Premium HD video conferencing with the EagleEye IVa conference-room camera that captures incredible detail in a wide field of view. If I want to watch a movie on the couch or in bed at night, my preference would go to an over-the-ear headset for full focus. Dual-paired omni-directional microphones with enhanced digital signal processing (DSP) optimize your voice while minimizing background noise. Make sure this is up to date. ON-DEMAND ACTIVE NOISE CANCELATION:Shut the sound around you with on-demand active noise canceling to reduce distracting background sound in noisy environments so you can focus on your call or work. OpenMic button allows you to hear your surroundings when you need to. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. Why whistle while you work when you can rock. Download: poly.com/lens. The auto-mute could toggle on and off, often without user interference. A dedicated mute button provides quick mute access when on a call. Enjoy freedom with no loss of fidelity. Take off your headset (requires active smart sensors). Offering seamless connectivity to your PC or smartphone, and integration with leading UC applications, the Voyager Focus UC is ready to work how you do. Again, check the firmware and make sure it is the latest version. We appreciate your patience. FIND THE SWEET SPOT BETWEEEN QUALITY & AFFORDABILITY The call center is your front line of customer support. Select your softphone application in Poly Lens Desktop App. Set your target phone by going to Poly Lens Desktop App. Siri, Google Assistant, Cortana Press and hold the Call button for 2 seconds to activate your phones default voice assistant. Hold both the Mute and Call Answer buttons for more than 4 seconds until the LED flashes purple, then red. To position, the microphone on the right or left side, rotate the microphone boom up and over. Roam freely, with a range of up to 30 m/98 ft from a Class 1 Bluetooth device. Previous: Worlds most secure headset is here. NOTE *Functionality varies by application. But on-ear will be my choice during work, and then mainly talking about meetings. Sometimes you want more control over how and where to equip the room. Amplifiers & Audio Processors for Headsets, Voyager 4310 UC Mono Bluetooth Headset, USB-A. All you hear is your call with three levels of hybrid active noise canceling (ANC). Ensure that only one softphone application is opened at a time. focus I normally use an audio puck when I work from home, but to properly test this headset, I conducted all meetings all week with this headset. You're not just on the call - you're in it. With long wireless range, enjoy mobility while calls and music stay crystal clear, whether you're at your desk, in the conference room, or in the kitchen. FLEXIBLE WORKSPACES MEET PREMIUM SOUND Business moves fast. When on a call, the LED on the USB adapter flashes blue. This can be verified by going to Control Panel > Hardware and Sound > Sound > the Recording tab > right click on the device and select Properties > under the Levels tab, youre checking to make sure that the speaker icon doesnt have a red X through it. You can wirelessly charge your headset language using Poly Lens App. Now on your cell phone, go to your bluetooth settings and select the Poly VFOCUS2 Series. Manufactured by Plantronics, Inc.Model ID: Headset VFOCUS2/VFOCUS2-M, Adapter BT700/BT700C. Make it your business to hear and be heard with the Plantronics Voyager Focus UC stereo Bluetooth headset. In the Settings tab of Plantronics Hub, go to Sensors and Presence. STANDARD OR MICROSOFT SKYPE FOR BUSINESS-CERTIFIED VERSIONS: Microsoft version. Multi-point Voyager 8200 UC allows you to pair up to eight devices and stay connected to two simultaneously. When pressure is applied, the headset senses it, and either mutes or pauses streaming audio from the PC, phone, or mobile device. See Update firmware. Yes, while your headset is optimized for Microsoft Teams, it can be configured to use with other supported softphones. Load Poly Lens Desktop App by visiting poly.com/lens. Listen time of up to 24 hours and a 3.5 mm audio cable facilitates in- flight use. being careful to not touch the earcup padding or allow it to come in contact with surfaces. Poly is experiencing a part shortage that is causing 6-8 weeks of lead time for some headset models. You can purchase this product but it's out of stock, Unified Communication Wireless Bluetooth Headsets, Poly EagleEye IV USB Camera 12x Zoom (MPTZ-B), Poly EagleEye IV HDCI PTZ Camera (12x & 4x), Poly G7500 4K Codec & Wireless Presentation System (P011), Poly Sync 20 Bluetooth & Corded USB Speakerphone for PC & Mobile, Poly Sync 40 Bluetooth & Corded USB Speakerphone for PC & Mobile, B825 with stand for all UC except Microsoft. I will therefore share my honest experience with you here. The headset I received from Poly, the Voyager Focus 2 UC, is an on-ear headset. These features can be a great help, and also a huge headache if the wearing sensors arent functioning properly. Put on your headset to unmute. When it's time to crank up your music, the Voyager UC delivers rich bass, crisp highs, and natural midtones in superior stereo. ANC has 3 options, 0 (Off), which i would be recommending for only when listening to music, podcast or something similar. NOTE The charge stand plugs into a computer or wall chargers USB port. There is one thing I do not like as much about the smart sensors, I am quite used to sometimes putting my headset half on one ear so I can hear what is being said around me. Microsoft Teams - PowerShell Module 4.5.0, Microsoft Teams - Assign Direct Routing phone number in TAC, Microsoft teams Precision tuned triple-mic with enhanced digital signal processing (DSP) for superior background noise cancelling. Battery life time got even more important with the whole COVID-19 pandemic. Hassle-free with 25 Mohi Eldin Abu Elezz Street, Dokki, 12311, Giza, Egypt, Global Communication 2019. COMFORT HEADBAND: designed to fit your head perfectly to provide all day comfort. Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause music for incoming calls. May not function with web-based apps. SMART SENSOR TECHNOLOGY: Our smart sensor technology uses contextual intelligence to keep up with you. If you now buy a new laptop you have mainly USB-C ports, so you are forced to buy a new dongle. The world is your office. Manage settings in Poly Lens App. After large Windows updates, there are often issues with the microphone in Poly headsets not being recognized by the Windows system. This allows you to customize your headset. The choice of a headset is very personal. Customize in Poly Lens App.Below describes default settings. Gently flex the headband wider if the fit is uncomfortable on your ears. When you also want to pair the headset with your cell phone, for example, turn the headset on. CONNECTIVITY OPTIONS: Move fluidly between your PC and smartphone and between work and entertainment with rich, immersive hi-fi stereo. If you choose to not answer the second call, it will go to voicemail.MuteMute your headset on an active call: Launch Microsoft Teams (Teams model only) Tap your headset Teams button to quickly open and use the Microsoft Teams desktop app. When not on a call, tap your Teams button to view Microsoft Teams app on your computer. When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.NOTE Teams model and Teams desktop application required.
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