apologize for this inconvenience

We apologize for this inconvenience and ask that you contact us immediately. Extended battery users can get up to 12 hours of battery life. Additionally, extra batteries can be charged in the external battery charger (sold separately) or in the SimplyGo device (see the Charging the Battery with the AC Power Supply section), allowing maximum flexibility to meet your specific battery needs. SimplyGo is designed to allow easy access to the battery so that it is easy to swap out and utilize extra batteries (sold separately) as needed. You are responsible to pay for return shipping costs. All Rights Reserved. You can reach us by phone at 888-941-1688 or via email atcontact@oxygenconcentratorsupplies.com. I can now get around! When returning the unit to us please insure the package for the full value. The SimplyGo Mini may better suit a user who travels frequently or is more active outdoors. When using theDC power supplyevery setting will charge the batteries and function. If you need more information about either of these portable oxygen concentrators from Philips Respironics please speak to our knowledgeable customer care team at the Oxygen Concentrator Supplies Shop. DeVilbiss Oxygen Concentrator Troubleshooting, COPD Exacerbation Definition, Signs, Symptoms, and Treatment, How to Set Oxygen Levels on An Oxygen Concentrator. 2014 1st Class Medical Store. All new units come with a factory warranty. Box. You can plug your SimplyGo into the AC power supply or the DC power supply to recharge your battery and use your concentrator at the same time. Enjoy the freedom to choose how and where you want to charge the Respironics SimplyGo! Simplygive us a call and speak with one of our respiratory specialists! It offers pulse flow settings 1-6 and continuous flow settings 0.5-2.0 LPM. The SimplyGo is heavier but offers both pulse and continuous flow settings. All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee. We will provide you with a tracking number via e-mail the minute we ship your package out. If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You can track all orders at. ^Free ground shipping is only included for residents in the 48 contiguous states, **Replacement concentrator will have comparable hours to that of your current portable oxygen concentrator. Extra batteries fit easily into the zippered pouch of the carrying case or in the handy accessories bag. Units must be returned in original packaging for 100% return policy. If you require a CPAP or BiPAP machine when you sleep, fear not the SimplyGo is compatible with all CPAPs and BiPAPs because it offers continuous flow. SimplyGo Mini may be a preferred choice when planning a long road-trip or flight. Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped. You will notice our badge of approval on this page which notes that we are an authorized dealer. Standing just 10 H x 11.5 W x 6 D the SimplyGo is remarkably small for a continuous flow unit. The Philips Respironics SimplyGo Mini, on the other hand, can be purchased with two battery configurations: a standard battery, or an extended battery. The Respironics SimplyGo is fairly quiet for a continuous flow concentrator. The below chart takes a side-by-side look at each SimplyGo unit and compares key features of each. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. These lithium-ion batteries can usually be charged via AC or DC power and even while the device is in use. When returning the unit to us please insure the package for the full value. Secondly the SimplyGo has the highest oxygen output of and portable oxygen concentrator weighing 10lbs or less. If your battery is completely drained you can expect it to take up to 3 hours to achieve a full charge. The Respironics SimplyGo, weighing in at 10lbs, offers oxygen delivery in both continuous flow and pulse dose settings. I will definitely recommend your company to others in need of the type of equipment you sell or rent. Use the comparison guide below to determine which unit best suits your needs. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped. Which of these oxygen concentrators is right for you? Yes we are! Please contact us with any questions at 1-800-775-0942. Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. The SimplyGo now has extra battery slot module available. Orders placedbefore3:00 p.m. M.S.T. The majority of all airlines nowrequire150% battery life to fly. If you use the Respironics SimplyGo external battery module you can double your battery life and use two batteries at once. Example: An 8 hour flight will require 12 hours of battery life to board the aircraft. Unfortunately the only sound level reading Respironics published was for pulse flow. Saturday delivery is available in select areas determined by UPS. Flow settings are the method of oxygen delivery and must be prescribed by a doctor. On a continuous flow setting of 2 LPM the SimplyGo will get up to 0.9 hours of use on a single charge. But how do these two portable devices stack up? 3:00 p.m. M.S.T. The Philips Respironics SimplyGo and the SimplyGo Mini are both FAA-approved for in-flight use during commercial flights. You can track all orders at https://www.ups.com/WebTracking/track. After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit. You can also use the optional external battery module to double your battery life and use two batteries at the same time! There are 3 different ways you can recharge your battery and each one is just as effective as the last. We deliver and ship 7 days a week. If you want or need expedited shipping, you are responsible for the shipping fees. Flow Battery Life: Up to 0.9 Hours. Sleep peacefully knowing that at all points during the night you will be properly oxygenated. Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) The traveling cart is built with oversized wheels so it can deal with the terrain at hand. on a Friday are not delivered until the next business day, Monday. I am so pleased with the speed in which this transaction was handled and will keep your firm in mind should I need other oxygen equipment. These pulse doses are offered across 5 settings and should not be changed without first consulting your physician. The key difference between the Philips Respironics SimplyGo and the Philips Respironics SimplyGo Mini is the flow settings. Respironics SimplyGoPortable Oxygen Concentrator. You can now increase your battery time by adding the module to your SimplyGo system. SimplyGo delivers pulse dose oxygen across 6 settings and continuous flow oxygen up to 2 liters per minute. Contact us to receive a return authorization.1-800-520-5726. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us. Battery replacement is often a quite simple and user-friendly process. You are responsible for all shipping costs on warranty work. If a unit is damaged in shipping we must notify the shipping company within 48 hours. A portable oxygen concentrator relies primarily on battery power to deliver effective therapy to users. I can now get around! At 10lbs and standing 11.5 H x 10 W x 6 D the SimplyGo will have you itching to travel, catch a movie, garden, and who knows what else! The simple, yet rugged designs of the SimplyGo and SimplyGo Mini have been quality-tested to continuously deliver accurate oxygen therapy no matter what. I've been with them happily since 2012. The tracking number can be located at the top of your invoice. Pulse Flow Battery Life: Up to 3.0 HoursCont. *FREE UPS Ground is only available in the 48 contiguous states. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. The Respironics SimplyGo is the smallest and lightest continuous flow portable on the market at 10 pounds. You must pay for return shipping costs. 1st Class Medical is here to make sure our customers are satisfied with our products and services. With an adjustable handle you can customize the cart to your exact height preference, and when you arent using the travel cart it easily folds-up for easy storage. However, the concentrator you choose should be based off of your needs. We will provide you with a tracking number via e-mail the minute we ship your package out. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs. We highly encourage you to contact your airline prior to arrival at the airport to ensure you meet their specific requirements before traveling with your oxygen concentrator. We cant sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The Philips Respironics SimplyGo would most likely be better for local travel. If your prescription requires higher flow settings, you may want to consider purchasing additional batteries. You can also e-mail us at info@1stclassmedical.net. The larger SimplyGo concentrator has a single battery that can last up to 3.4 hours, based on oxygen settings. Respironics took everyday bumps and damages into consideration when designing the high-impact resistant enclosure of the SimplyGo. When it comes to high-performance portable oxygen concentrators, Philips Respironics is one of the leading manufacturers. If you are at home gardening or catching up on your latest book then you would use theAC power supply, which easily plugs into a standard wall outlet. Alaska/Hawaiiorders are an additional shipping cost. If you are at home gardening or catching up on your latest book then you would use the. If you go above 10,000 feet the concentrators performance may suffer. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. Continuous flow oxygen provides the user with a steady, consistent flow of oxygen. A standard $20.00 shipping fee is added to the purchase of all accessories. On a pulse flow setting of 2 the SimplyGo will get up to 3.0 hours of use on a single charge. The Philips Respironics SimplyGo and SimplyGo Mini have their similarities and differences. Chris Vasta is the president of The CPAP Shop and an expert in sleep and respiratory therapy. Just simply attach the DC power supply to the unit and plug it into the cigarette lighter outlet. The tracking number can be located at the top of your invoice. The SimplyGo was tested extensively against bumps, drops, vibrations, and temperature change to ensure exceptional performance day after day. Warranty repairs can be handled by contacting us 1-800-520-5726. The following table shows the approximate battery durations for Pulse flow settings at 20 BPM and Continuous Flow settings when the battery is fully charged. [fa icon="quote-right"]. The SimplyGo has an operating altitude range of 0-10,000 feet. If a loaner is required we will rent you out a unit for a weekly fee. What's Included with the Respironics SimplyGo, Additional Information on the Respironics SimplyGo, Respironics SimplyGo Expected Battery Life, Sleep Mode Technology and CPAP/BiPAP Compatible, Enjoy the freedom to choose how and where you want to charge the Respironics SimplyGo! Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. Thank you for visiting Main Clinic Supply. Unauthorized returns/refused shipments will not be accepted or credited. Oxygen Concentrator Review Archives - Page 2 of 2. All returns require a return authorization. We require a full street address on your order as we cannot ship to a P.O. ^A valid prescription is required for the purchase of this product. Both machines have been rigorously tested to withstand any element or lifestyle. These times again depend on the oxygen settings. Request Tech SupportFinancial InformationPrivacy PolicyNew Return and Exchange PolicyUsed Equipment Return PolicyLifetime Warranty ExchangeRefurbished Return PolicyFinancing Return and ExchangeFinancing Lifetime Warranty and ExchangeSwapIT Return & Exchange Policy, [fa icon="facebook-square"] [fa icon="linkedin-square"] [fa icon="twitter-square"] [fa icon="pintrest-square"], "1st Class Medical does not provide any Home Servicing of equipment". With the standard battery, SimplyGo Mini users can get up to 6 hours of battery life from their concentrator. No need to worry about your unit being repaired, We schedule UPS to come pick up your unit at your current location^, You have no down time waiting for your unit to come back to you, The SwapIt program lasts for the entire manufacturer's warranty, Simple one call process to swap concentrators, You buy your portable oxygen concentrator from us, If at any point you have an issue with your unit and it needs to be sent in for repair, we will SwapIT out with another concentrator** for you to keep (we cover the shipping costs^), Your replacement unit will be shipped out that same day* via UPS Ground (expedited shipping is available for an additional cost), We include a return shipping label in the box so you can easily return the faulty machine back to us, [fa icon="wrench"] Private Repair Facility, Battery Life that Keeps Up with Life's Demands, Unlike most portable concentrators the SimplyGo standard package comes with two rechargeable. Regain your freedom and guarantee your peace of mind with the EXCLUSIVE 1st Class MedicalSwapIT program! If no breath is detected or you are mouth breathing, the SimplyGo will resort to a continuous flow that is consistent with the last used continuous flow setting. CANCELING AN ORDER In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. All returns require a return authorization. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. The SimplyGo Mini dimensions, on the other hand, depend on the battery configuration. Additional costs apply for Saturday delivery. Its not much bigger than a camcorder bag. Unlike most portable concentrators the SimplyGo standard package comes with two rechargeablelithium ion batteries, which will allow you to use one while the other is being charged. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST. You can now have peace of mind knowing your large investment isnt going to fall apart if you handle that curb with too much confidence or if your grandkids knock it over. I've been with them happily since 2012. The Respironics SimplyGo keeps you properly saturated without the restrictions other, more industry standard oxygen delivery methods typically have.

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