motorized outdoor shades with side tracks

We may request photos of what you received. Repeat until shade is lowered. Motorized shades do NOT have a manual override so if there is power out you will not be able to fully raise the shade. There is a 1/41/8 gap between the fabric itself and the channel. If you do not, we will NOT be able to replace parts or shades that are damaged. We truly love this shade. Pile Brush: For flush fit to the ground. Not recommended for metal areas like fully steel or aluminum pergolas with metal slat roof or metalized glass panels that radiate excessive heat. aleko motorized multistripe Do Not Use Detergents. Connects to the home network and one or more XQ5 Radio controlled motors. Dear Debby, Exposed Roll, Motor: Fabric is 3 narrower than brackets. SOMFY 5 Year Warranty (pdf). Lighter colors allow in more natural light. Karen and Carla were TERRIFIC when we had questions about the Mylar shades for our severe glare problem. Abrasive cleaners cannot be used on window vinyl. Measure the width at the top, middle and bottom. Defective means fabric mis-weave, bad powder coat finish, lumpy seams, non- working motors or remotes, or non-working crank gears at installation time. We are enjoying our RollApp only works with Google Home and Amazon Alexa. Shades must NOT be left down in winds greater than the product is rated for. We live in Mexico and the sun is very strong. Normal wear and tear, wear from fabric rubbing on walls, posts, or any part of the structure theshade is mounted on, extra bolts you wrongly installed on the shade, or any damage caused by the bottom weight bar hitting posts, walls, etc. We feel good about conserving energy and almost certainly trimming our cooling bill.. Do not use harsh detergents or abrasive soaps as they can ruin the surface. shades motorized tracks shade exterior side Minimum Dimensions: All moving parts, such as cords, will eventually wear out and fabric may fray. Blackout cellular fabric is easy to care for. Somfy Warranty: Somfy warrants their motors and motor control systems to be free from defects in materials and workmanship under normal and proper use for a period of five years starting from the date stamped on the motor. Our patio is usable in the afternoon now. Once the wind speed has lowered to below your setting and has remained lower for 20 minutes, you will be able to control your shade with your remote. They are long enough to block the sun until it goes behind the roof of the home behind us, and the one on the entry way, we can still walk under without having to duck. If you have trouble with your motor, contact North Solar Screen and let us have you work with Tech Support. We do not warranty batteries. This limited warranty does not cover transportation costs to and from the retailer, costs of removal, re-measure, or re-installation of product, or any incidental or consequential damages. Fabric zips into side channels. outdoor retractable blinds track side larger They do a good job of blocking the winds and sunlight. roll motorized waterproof outdoor shade larger General guidelines: Fabric width varies depending on lift system and headrail option. Housing must be level. Sponge with a solution of one cup mild detergent with one cup household bleach in three gallons of water. Dimensions of solar panel: 24 x 4 x 1 1/4, Aluminum Housing Box:to hide and protect the roll are corrosive resistant, powder coated, extruded aluminum. 1. Easy shade controls with UP, STOP, DOWN and PRESET buttons. What causes this and how do I fix it? The timer is a multifunction remote with 90 channels display and timer. Metal Components are made of corrosion resistant materials (powder coated aluminum, powder coated steel, stainless steel, or galvanized steel. Repeat until shade is lowered. The tracks must be hosed down on a regular basis to make sure they are clear of dirt and debris before lifting or lowering the shade, or it will not function correctly. Color Disclaimer for All Shades: We always recommend that you received samples before ordering your shades. 4 Housing and 2 Side Channels: Fabric is 4 1/4 narrower than the end caps of the box. It will retract when light dims because of nightfall, clouds, shadows trees etc, If sun sensor has lowered shade but wind exceeds your setting the wind sensor will override the sun sensor and raise the shade, Once wind is reduced to below your setting for 15 minutes with sun shining on the sensor, the shade will lower, Passing clouds could possibly raise and lower shade many times a day with the wind sensor also raising it for wind, You may disconnect the sun sensor and operate it manually, but you cant disconnect the wind sensor as the shade will search for a signal from a disconnected wind sensor every hour and behave erratically, Requires Soliris hand- held remote to set sun sensor which can also be used to program limit stops (wall mounted remotes cant do it), These are solar powered so no need to plug in sensors, Set rain sensor from condensation/fog to heavy rain; snow will also activate it. The tracks or cables must be hosed down on a regular basis to make sure they are clear of dirt and debris before lifting or lowering the shade, or it will not function correctly. The brackets easily mount directly onto the housing box making installation a breeze. All moving parts, such as cords, will eventually wear out and fabric may fray. Commercial applications carry a five year warranty on both fabric and moving parts. awnings These fabrics include microban antimicrobial additives which inhibit the growth of stain and odor causing mold and mildew. Complete immersion in not recommended. Due to these variations we recommend that when identical products and colors are to used for more than one opening, that they all be ordered at the same time. An outdoor shade should be retracted in windy conditions. Always take the narrowest dimension. Compatible with IOS 11.0+ and Android 7.0+, Works with with Amazon Alexa, IFTTT, Phillips Hue, Samsung SmartThings, and Google Assistant, Compatible with most third-party systems such as Control4, Crestron, Savant, Elan, RTI, URC, and Brilliant, Maintains motor/device settings even during a power failure, Requires regular radio hand-held remote for initial programming and to set limit stops, Must be within range of 25-35ft from shade; Somfy recommends at least one TaHoma interface per room or zone, and up to 10 gateways in one home to increase the range, TaHomas performance is directly related to health and reliability of the WiFi network, Create scenes by grouping multiple channels together; create schedules by setting one or more scenes on a timer. Wireless battery operated wall switch that avoids cutting into drywall. Now we can comfortably use two west-facing rooms a sunroom and a bedroom during the heat of the day. 14w x 12h (168w x 144h) Use the Plexus Wax provided with your shades to help protect the vinyl and help it operate well in humid conditions. 10. A. , The installation went smoothly. Do notcut motor wires shorter than 18 as you will cut the antenna and seriously reduce the range of the remote. Thought you would like to know Got the Sun Guardian screen and got it up it works great and looks great. Ive enclosed a couple photos of the screens taken at 4pm with the hot, bright sun blasting away, but is nice and shady and cool on the patio, thanks to North Solar Screens shades! Comes standard with a 9 power cord (24 can be ordered). They are absolutely wonderful and really cut the sun and heat. To obtain service, contact North Solar Screen (866) 230-4700 This Warranty is exclusive and in lieu of all other obligations, liabilities or warranties. The Blackout Shade can roll over the Film Shade to give you day & nighttime privacy. I thought I would let you know that last summer when the temp was 100 plus outside my husband measured the temperature of the glass of the west facing slider with an infared thermometer then we pulled the transparent solar shade and measured again and there was a 30 degree difference. side blinds roller outdoor track motorized duty heavy outside proof wind Make sure to hose downtracks first if you have not operated the shades for a while. Not only is our patio considerably cooler but our living room just inside of the patio is now cooler in the afternoon, thanks to the new solar screens. Do not scrub the surface. 16 channels to operate up to 15 individually or in a group; Motors can be reset from the remote important feature for very tall shades, We recommend ordering the hand-held remote for easier programming of limit stops, Low voltage device, in most cases doesnt require an electrical box, If used with 1 shade, timer can be used to set limit stops, Multiple shades require multi-channel remote to set limit stops, Can be set to raise and lower shades once a day only, If used in conjunction with wind sensor, wind sensor will lower and raise, use remote to lower after wind dies down, Must order Soliris hand-held remote to set sun sensor and program limit stops (not wall mounted), Wind and Sun/Wind Sensors automatically retract shades between 6-31 mph, Sensors plug into a grounded outlet, best to have one for each direction shades are facing as wind comes at them differently, Shades will lower when wind higher than your setting is sensed for 2 minutes, or when enough light is sensed. The roller/headrail should be ordered narrower than the opening for an inside mount (1/2 narrower is recommended). Instructions no longer included in packaging. Damage caused by weather (wind or temperatures that the product is not designed for). The bungee cords work well to hold them down against the wind. There is no gap. We may also request other photos/videos. NEVER USE: Windex, Rain-X, Pledge, Plexus, Simple Green, Orpine, car wax or any other harsh cleaner. Housing box and side rails must be mounted flush with each other. They were well packaged and the Installation videos were thorough. Because they absorb the solar radiation before it passes through and needs to be reflected out, they keep the interior much cooler. When damp, raise shade tightly to recrisp pleats. If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. They were received in perfect condition and the measurements were exactly as ordered. It fit great and blends in beautifully. They do not set the top and bottom limit stops, Motors can be ordered on the right or left and plug into a grounded outlet, Hardwiring requires installing a shut-off switch for each motor to disconnect each separately from power should you need to reprogram, Motors are 120V and draw about 1.6 amps, operating temperature range is from 14 to 140 degrees F (-10 to 60 degrees C.), Order housing box to prevent water from shorting out the motor unless installing into water tight pocket. Reverse the direction and inspect the track for dirt & debris etc. Shades should be lowered during calm conditions so the zippers dont bind. We will request photos and videos of your installation. Returns MUST be shipped in a box and packed well to prevent damage. We may require you to speak to factory personnel for assistance troubleshooting to determine what parts need replacing or if the product needs to be remade. Thicker industrial strength zippers and broadened fabric retention bands create a more powerful bond. Loss of pleating is not covered if the product is not being cycled (held in the raised position a portion of the time). Average battery life is about 1.5-2 years depending upon those factors. Thank you for all your help and thoroughness in the ordering. Contact us for specific information about your particular order.Bottom bar and end caps extend 1/45/16 wider than the actual cloth. GREENGUARD Environmental Institute (GEI) governs and administers the GREENGUARD Product Certification program. Good luck going forward, we know your business will be successful., Dear Debby, Greenguard Certified for clean air, Deluxe all- weather fabrics provide daytime privacy with full vision out, Side Rail (Retention Tracks) are each 2 wide x 1 thick, Crank operated or radio control motors (choice of side), All corrosion resistant metal components: powder coated aluminum, powder coated steel, stainless steel or galvanized, Choice of brush piles for flush fit to the ground: .5, 1 or 2. If motor fails in the first 60 days, we will send you a new motor and label for sending the bad motor back no charge. With the help of the videos on your website, the installation went very well., We will guide you through the entire process, Somfy TaHoma: Home Automation with Smartphone App. Create as many rooms as you want and up to 6 favoriterooms managed from the app. Avoid rubbing too hard. Light vacuuming initially to remove the airborne particles followed by cold water with a mild non-ammoniated liquid detergent on a standard sponge. How Our Shades Are Meticulously Assembled and Packed. Always use longest measurement. The battery is CR2430. 15% restocking fee for return of components (i.e., motors, replacement clutches, chains. Simplicity motors and controls have a 5 year warranty. Horizontal seams are double the thickness of material and 1/2 tall (picture is blown up). Batteries are not covered by this warranty. With the Somfy TaHoma shade motors can pair with a wide range of home automation systems. Please do not accept your shipment if the cartons are damaged. If fully enclosing the structure one should be ordered with a crank or one opening left uncovered as an emergency egress. Our new Grande Shade is installed and working perfectly. A. Our Return Policy: When shades are ordered from North Solar Screen, our shade materials must be cut to fit. NEVER use an alcohol or ammonia-based cleaner (such as Windex) on Verosol fabrics or allow those cleaners to come into contact with the silver side of the shade. If you want nighttime privacy try the CITADEL Blackout shades. If fully enclosing the structure one should be ordered with a crank or one opening left uncovered as an emergency egress. (App is free, but you must purchase the TaHoma transmitter). We do not take returns on custom cut shades.). Carla, Karen, and the rest of the gang at North Solar Screen are true experts and they really mean it when they say, The customer comes first. I highly recommend this company. (5 channel remote has 5 separate channels plus an all channel). Back side of system, front facing indoors, Product Video Motorization Demo Adjustable Hem Bar, Outdoor Shades Up to 14 Wide Rated for Winds Up to 50 MPH, The CITADEL Classic Zipper Track high wind retractable solar shade system has been re-engineered to provide the strongest seal against the elements, insects and critters. Thank you all. During the warranty period RollEase Inc. shall, at its expense and at its option, repair, replace or issue appropriate credit for any clutch that proves to be defective. somfy motorized Fabric should be regularly dusted/vacuumed as appropriate. Attached are two pictures of the roller shades that we purchased from you in May 2011. Side rails must be plumb and parallel. Evidence of water in the motor will void the motor warranty. Full CITADEL Use & Care Instructions If reported 61 days or more after receipt of the original order, replacement parts are free BUT YOU PAY SHIPPING. The 3% openness Grande Shades were absolutely the right choice for the hot bright Texas sun. DO NOT ROLL SHADES DOWN IN WINDY CONDITIONS! All fabric, including fabric vanes, panels, inserts, and shades carry a five year warranty. Cleaning Blackout Fabrics: Do not continue to operate a shade that appears to be jammed. Use voice commands with Google Assistant and Amazon Alexa products. lubricants as these will cause dirt to build up and affect the way the zipper operates. You will need to cut the rails on site. And the shades are fabulous., Although we have not measured the temperature difference, it must be significant. Group shades into rooms, and choose favorite, scenarios, and individual schedules. Sun sensor raises shade when it senses enough light, or lower when senses not enough because of nightfall, clouds, shadows from trees, etc. Determined upon the shade material of choice there are two different ways to clean your indoor shades. In no event shall North Solar Screen, LLC. considers these things as normal wear and tear and residential applications carry a 5 year limited warranty. Depth required for a flush mount depends on the headrail option chosen. Housing box and side rails must be mounted flush with each other. The XQ5 premium motor is our standard outdoor shade motor. We received our shades last week, and got them installed over the weekend. fireproof motorized Minimum clear height above opening is 4 1/2, We will add 5 to your opening width for the side tracks. They have also been certified to meet or exceed the stricter emission guidelines for GREENGUARD Children and Schools. I will recommend your product to anyone who has an interest. XQ5 motor doesnt have an antenna in the cord, so the cord can be cut as short as needed. No-See-Um Insect Screens are more open than 10% Open Solar Fabrics. We recommend a light feather dusting on a regular basis. Housing box, crank, cables with L brackets or turnbuckles: Fabric is 3 1/2 narrower than the housing box. considers these things as normal wear and tear and residential applications carry a three year limited warranty. Gap is larger on the chain side than the idler end. Housing box, motor: The fabric is 2 7/8 narrower than the housing box. Limited by weight that can be added to Classic bottom bar. Policy is subject to change without notice. The warranty does not include any conditions or damages resulting from accidents, alterations, misuse, abuse, misapplication, improper handling, installation, repairs, operation or cleaning, exposure to any and all natural and manufactured excessive heat sources. We love the shades!., Dear Debby, Exposed Roll, Motor: Fabric is 2 5/8 narrower than brackets. Hello Debby, 1 channel remote offers control of 1 motorized shade system. For PVC Shades Discontinued components or color selections will be replaced with the closest equivalent current product. The power cord & plug come separate to cut to the appropriate length. Despite every effort to accurately duplicate each products color when scanned to our website, actual colors may vary. Cleaning & Care 2. A. Rinse by immersing in clean water. The screens arrived yesterday undamaged and I installed them today. There is a 1 1/8 gap on the motor side, and a 1 1/2 gap on the idler end. The North Solar Screen experience was very good, they made the process easy., The zipper track shades work great. The sole and exclusive obligation of OEM and North Solar Screen under the above warranty is the repair or replacement of the product or any part of the product. All fabric, including fabric vanes, panels, inserts, and shades carry a five year warranty. Damage to plastic hand brace handles from being left out in the sun or hanging on the shade. Once winds have lowered below your setting for 20 minutes, you can control the shade with your remote. 6. Shades should be lowered during calm conditions so the zippers dont bind. Somfy is our upgraded motor, and is more expensive than our standard XQ5 Motor. For low light areas try the externally mounted bracket system. This shall be your sole remedy under this limited warranty. Not doing so will void the warranty. Specifically, Somfy warrants its motors and controls to be free from defects in material and workmanship under normal and proper use for a period of 5 years commencing with the date stamped on each product. Rinse by immersing in clean water. We may request photos and videos. The limited lifetime warranty is extended to the original residential purchaser only, or for the original purchaser of shades installed in commercial, institutional, or multi-tenant facilities in the original window for which it was installed. This warranty does not cover variation in color, grain, or texture in natural wood products nor excessive warping of wood slats in high humidity areas. Housing must be level. When it is rolled up, it is hardly noticeable. **Shades larger than 96 wide x 94 high will require a horizontal sonically welded seam approximately tall . You can roll your shades UP when it is windy, but NOT DOWN! There is a 1/8 gap between the side channel and the fabric on each side. Darker colors on the exterior absorb more light and are therefore 10% more effective than light colors against the heat. Housing box, side channels, crank or motor: Fabric is 4 1/4 narrower than the housing box. warrants that its window treatments will be free from defects in materials and workmanship for as long as the original residential purchaser owns the product, provided that the product was installed properly and in accordance with the installation instructions. Side tracks will mount inside your opening using L channel brackets. or its licensed fabricators or distributors be liable for incidental or consequential damages, or for any other damage, loss or expense, cost or fee associated with such damage. outdoor automatic roller track blind sunscreen wave ready window zip larger channel side Dear Debby, Just wanted to let you know we received and installed our solar screen and it looks great. The shade glides up and down smoothly and can be stopped at desired position. motorized tradewheel If the product requires warranty service it must be returned to OEM together with the original sales slip or other valid proof of the original date of purchase. We are not responsible for the payment of any labor associated with the re-installation of parts or shades. Wind may stop the shade from going down. This will balance (level) the roller. If wind goes above your setting before the 20 minutes, it will require another 20 minutes before you or the sun sensorcan lower the shade. The gap on both sides is 1 1/2 on each side. If it is determined that a factory defect caused it, if reported before 60 days from receipt of the original order, replacement parts and shipping are free. Inspection of Defect: We reserve the right to inspect shades to determine if there is a manufacturing error. retractable aleko We reserve the right to request specific pictures/videos detailing the problem to send to our factory for inspection and final decision. It was a pleasure doing business with your company. Exposed Roll: Smallest shades require 2 3/8 (most shades under 84 wide) while wider and taller ones can take up to 3 3/8 or 3 7/8. Keep tracks clear of dirt and debris. We have never seen anything packaged with such attention to detail as your shades. Fascia: Either 3 or 4. My customers are happy and you can actually FEEL a cold breeze from our ac. Good for low light areas. To spot clean, use a cloth or sponge dipped in a light solution of lukewarm water and clear dish detergent and lightly. Lower shades during calm conditions so the zippers dont bind. Carla, Measure the height in three places. Housing box, crank: Fabric is 3 3/4 narrower than the housing box. Housing box: All shades take 4 housing box, unless they are both wider and taller than 120, in which case you may need to upgrade to a Grande Shade. If expedited shipping is desired, you may pay the difference between Ground and expedited shipping. An Advisory Board, made up of indoor air quality, public health and green design experts reviews the GREENGUARD Certification program and assures its acceptance. There is a +/- 1/8 production tolerance. Stop the shade if it is not operating correctly. deck and sunsets much more. 8. ***Shades larger than 126 wide x 123 high will require a horizontal sonically welded seam approximately tall. If commercial spot cleaners are used, they must first be tested and allowed to dry on an inconspicuous area to ensure compatibility. They look great, we really like them, as advertised, they block a lot of the sun, but lets the breeze go thru, and you can see thru them. Solar station can mount externally up to 40 away from the shade. Mechanical, electrical and electronic accessories are warranted for one year from the date of invoice. View external solar station mounting options*, Dimensions of External Mount Bracket: Width 3 5/8, Height 2, sticks out about 2 3/8. This pile brush helps with unlevel ground surfaces to keep the system sealed. Motors sync with the app without using another transmitter. Thank you North Solar Screen!!! With respect to fabrics, the above warranty is limited to defects which cause fading, oxidation, flaking or discoloration. Fabric should be regularly dusted/vacuumed as appropriate. They started in Europe as a way to keep buildings cool. We may require you to speak to factory personnel for assistance troubleshooting to determine what parts need replacing or if the product needs to be remade. Seams opening 3. If shipping damage exception number is obtained from carrier, all damaged/missing parts are replaced free of charge if reported within 30 business days of delivery. If you are not satisfied and or require additional assistance you may write to VP Operations Manager, OEM Shades, Inc. 700 First Avenue, Ford City, PA 16226. motorized There are no sharp instruments on site. Housing box, motor, cables with L Brackets or turnbuckles: The fabric is 3 narrower than the housing box. We do not employ installers. We may check historic wind speed data in your area. They were also terrific in proactively making sure we understood aspects of our installation request. Photographs showing damaged packaging and parts are required. At this time of year and in the spring we could not fully use it because it faces south and the angle of the sun raised the temperature greatly. You will be sent a new motor and a label for returning the defective one, using the box the new one is sent to you in.

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