Don't trust this company to sell your items ! You just have to register on our website, you will then receive our addresses in Europe and in the US. And if you have multiple packages, MyUS will help you save up on the shipping cost by combining your parcels into one box. I ordered a bag that didn't match description, VC customer service is being very unhelpful and I just made a dispute on Paypal. Your parcels are sent all over the world. When you place an order on the site that does not ship to your country, you will enter our address and your customer reference. We thank you for your understanding and cooperation. 21490438. Users love getting good quality and unique items at fairly low prices, which is why this Marketplace stands out quite a bit among many.They also secure your purchases in a way that you can be sure that your money is in good hands and that sooner or later a beautiful and special designer item will arrive in your hands for much less than what you can buy in any other store. MyUS Alternatives What to Do if Vestiaire Collective Wont, This is a great option because almost all sellers on eBay, all offer concierge services where they will buy the, charges a $50 flat rate + $15 for each additional, There are three potential issues that youre running into if your, Buy From VetDepot.coms USA Online Store International Shipping, Buy From Verizon Wireless USA Online Store International Shipping. Vestiaire Collective Returns Does MyUS Offer Refunds or, Yes, MyUS will help process your returns if you received the wrong, 5. We will keep working to transform the fashion industry by empowering our community of fashion activists! JavaScript is disabled. Youre best off using lesser known shipping forwarders with the hope that they arent blocked: If all else fails, you can use a personal concierge service, such as. I didn't even realise that VC had their own account. I have done that before my first review and by sending a chat which was followed by a call back from a customer relationships person who could not help at all ( call center in Philippines with staff not trained ), I than send a request via email and I had no answer yet ( it has been 7 days ). Avis client www.easy-delivery.com, Toujours pas recu!!! My item has value 700. Dear Ahmad,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. We deliver around the globe and even to your door. Read 4 more reviews about Vestiaire Collective. complaintsboard With its very own independent international sorting center in France, which to date is the only one of its kind, IMX benefits from an international distribution network and a logistics organization which enable it to offer competitive and high-quality services. In this way, the team will be able to identify well which country it is destined for and that the shipping fees have already been paid. https://www.vestiairecollective.comvole-van-cleef-arpels-necklace-19011430.shtml, Collier en or rose Van Cleef & Arpels Rose en Or rose - 21490438, http://it.vestiairecollective.com/dcleef-arpels-argentato-acciaio-21500322.shtml. Best regards, The Vestiaire Collective team. Does Vestiaire Collective Ship to Australia? From what we can say that its quite reliable so far. We propose several carriers to ensure that your delivery is tailored to your needs. I'm thrilled I decided to sell my Louis Vuitton on Vestaire Collective! You just have to open the link to see the arrival date of your package.On the other hand, if you dont check your emails that often, you can also track your order through the application. Vestiaire Collective covers shipping costs if the buyer has selected the Prepaid Shipping Label option and if the seller belongs to certain countries such as Australia, Austria, Bulgaria, Estonia, France, Germany, Italy, USA, Singapore, Portugal, Malta, Monaco, UK, Spain, Hong Kong and many others Vestiaire Collective shipping countries.However, if the sellers arent from any of those countries, theyll have to pay the Vestiaire Collective shipping costs. I suspect VC do this regularly to keep items listed on their site and to keep receiving fees and authentication charges on top of this scam they are running. The margin is too high on lower value items. We will receive your parcel, you will then be able to choose your carrier, pay the delivery costs and the customs fees if necessary. Shipping items from Vestiaire Collective online store (UK store) to international locations, such as the United States of America (USA), is possible. You can send your Vestiaire Collective purchases directly to this address even if you do not live in the UK or have a UK address. We will keep working to transform the fashion industry by empowering our community of fashion activists! MyUS.com, FishisFast.com, and BigAppleBuddy.com all offer concierge services where they will buy the item for you and then ship it to your address. ColisExpat a trademark of the IMX France Group IMX France is a French group of companies which today specializes in parcel delivery. There are three potential issues that youre running into if your order is getting blocked or repeatedly canceled: Copyright Borderoo - 2021 - Terms of Service - Privacy Policy - Site Map - Freedom is Everything - We use some affiliate links and as an Amazon Associate we earn from qualifying purchases. Before tracking your package, the item has to be reviewed and approved by the Vestiaire Collective quality control team. Stick with the other second-hand platforms ladies! Always ask for a receipt if you're dropping it off. **FURTHER UPDATE: VC are not accepting accountability for their mistake and responded to my chat messages with a one sentence response. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 2. Dear Paige,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. If Vestiaire Collective doesnt ship to your country, then you need to ship your items to a US/UK package forwarder wholl then ship your package to your international location. What kind of QC is this when they just make up missing items?Awaiting the return of my item, hopefully with ALL original packaging provided. Vestiaire need to sort themselves out.*UPDATE. Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. After your Vestiaire Collective order arrives at MyUS, theyll spend 1-2 days (excluding weekends and holidays) processing your order. However, using a freight forwarder like MyUS allows you to ship almost any product you wish from the United Kingdom to practically any country and you can do so at very affordable rates. Dear Andreea,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team. A couple of times, I've had to chase for information of my item's wherabouts after weeks of being held in customs, and one item was lost altogether, and VC requested proof that I despatched the item at all, even though it's confirmed as collected by the courier (with an exact time stamp) and "on its way" on VC's own website! I've even taken pictures of it dropped off at the convenience / safe store. The same bag the original retailer used to send the item to me, AND the same packaging I used to send to Vestiaire.As a result of their QC mistake, the buyer was able to cancel the order. We thank you for your understanding and cooperation. vestiaire zalora I sold over 10 items and have always received my payment promptly. uniexpressgt.com participates in various affiliate programs, and we sometimes get a commission through purchases made through our links. You can use MyUSs handy shipping rate calculator to estimate your Vestiaire Collective shipping cost. Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. Also, if you have any issues placing your Vestiaire Collective order, MyUSs concierge service can place the order for you. I am surprised to read the stories on here about being so strict on authentication, as some things I've sold were for example, Ferragamo earrings that were about 10 years old, they came with no stamps on the back at the time, and there was not one question over authenticity (I was a bit worried that they may question since most items these days have stamps). I am rated a trusted seller having sold a number of items on here (as well as other platforms). We thank you for your understanding and cooperation. Dear Ophlie,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team, my first experience was great, well organized and gives a lot of confidence, I will definitely sell through you in the future, Dear Wijnliefhebber,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team. Note: This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you. All reviews are published without moderation. Best regards, The Vestiaire Collective team. If youve tried to order from Vestiaire Collective in the USA or UK, then you know that they may not offer international shipping to every country. So make sure to check Vestiaire Collectives return and refund policy before you checkout your order. There was however NO box in the description.The item in the photos was the brown bag shipping bag - it was the original packaging bag which was used to send the item. 2022 Trustpilot, Inc. All rights reserved. After they ship it to you, youll get your item within 1-12 days depending on the shipping method you selected. Buyer canceled on the sale and they would not take any factor in to consideration (perhaps they lost/took it) just that I listed the item incorrectly.. now Im getting my sweater sent back to me minus the original store receipt and Im never using this site again. You can also request them to take detailed photos of your purchases to make sure Vestiaire Collective shipped the correct items. But every time I buy from a seller in Europe, there are problems. vestiaire 64m raises Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. vestiaire gutscheincode tecfox humbleandrich Using a package forwarder, you can ship Vestiaire Collective internationally to any country or region in the world including: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Italy, Japan, South Korea, Kuwait, Malaysia, Netherlands, Norway, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom (Britain / England / UK), Africa, Asia, Caribbean, Central America, South America, Middle East, and Europe. But every store is different. After this, the company delivers it to a carrier and you will be notified by email that your item has been shipped. Does Via Rail Go Usa Ship to the United States (USA). You will then be able to ask for a forwarding to the country of your choice. Next, we detail the exact addresses. Once they sent my item via Chronopost and the tracking showed that it arrived in my country and was delivered by a 3rd party last-mile contractor. ColisExpat covers all the countries in the world, except for war-torn countries and those affected by force majeure. You simply have to enter your account, in the My Vestiaire option until you reach the My Purchases option. Funny that I, as the buyer, was asked to deal with customs by Vestiaire & the seller to fill the customs form myself - how ridiculous does that sound! You can order from any site that delivers in France or in the USA, even if it is a foreign site. The Japan shipment came via Hongkong and was fine. No apologies, nothing. If you encounter this issue with Vestiaire Collective, the solution is to use a personal shopping service or to buy your product(s) on eBay. So according to their own guidelines, the transaction should not have gone through in the first place. Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. Group your purchases together in a single parcel to save even more.
't trust this company to sell yo