All I want is Mike to accept responsibility and refund my money. It was days later. Bills Water Conditioning and Brandon Water Softener Service remains to its core offering you premium Aqua Magic water conditioning equipment at an affordable price. Soft water helps make detergents and soap work better and more efficiently. Solid state microprocessor with easy access front panel settings, Front panel display for time of day, days until next regeneration, volume remaining,current flow rate and total volume used (Totalizer), and tank in service indication, Four methods to initiate regeneration; meter immediate, meter delayed, time clockdelayed or pressure differential, Optional double backwash feature offers optimum regeneration, cleaning ability andefficiency, Adjustable cycle times with 6-cycle control; delivers controlled backwash, downflowbrining/slow rinse, second backwash, fast rinse, refill and downflow serviceCoin cell lithium battery back-up with an 8 hour carry-over, 12-volt output AC adapter provides safe and easy installation, Treated/soft water post fill and regeneration cycles. Protect the investment and ensure the best water possible with an Aqua Magic commercial water system. On the week of 10/17 they cloronated the system, but within 48 hrs the smell returned. Pentair makes the most of lifes essential resources, from great tasting water straight from the kitchen faucet, to industrial water management and everywhere in between. The only moving part is the Teflon coated brass piston. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We size all commercial units based on peak flow rate and water usage. Mike took advantage of me and my family by selling me a used non working system. Still owe $3400.00!!! I hired a different company that has a great reputation and everything they noted in their original report I believe to be completely accurate indicating the rebuild was not done properly. Michael N. (The consumer indicated he/she DID NOT accept the response from the business.) Like you, we believe the health of our continent depends on reliable access to clean, safe water.Thats why our European team pour every ounce of passion, energy and know-how into helping you deliver on that promise. This is more than reasonable, and i will authorize them to make any adjustments or replace any parts that are not functioning properly at my cost. I tried calling their office at 239-656-2782 and Mike's cell to no avail. Discover the advanced electronic capabilities of our new Fleck NXT2 controller. I didn't received a call back till 2 weeks later. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Improper installation leads to thousands of dollars in repairs In October, my significant other an I purchased and move into a home in Cape Coral. Our design build starts with our in-house experts, we then choose industry proven components, have them built to our specifications, to provide you the end use customer with the most complete up to date system available. You may remember a soap manufacturer marketing squeaky-clean for this film that was left on your body. BBB is here to help. that was the last I heard from Mr ***** he aknowledge that the water was fine. Customer Reviews are not used in the calculation of BBB Rating, of those, 1 complaints were closed in last 12 months. I asked for clarification on this, and I have yet to get a reply. The unit finally went and needed a new one before I can finish paying it off. GET ACCESS TO PRODUCT INFO WITH PENTAIR SCAN. The only reason I found out because of someone leaving him a bad review because Mike owes him $3,000 and stated that David O. is a sexual offender. Fleck Series Water Softener Selection Table, Tailoring to user specific needs such as, Single Tank Time Clock and or Metered Operation, Multi-tank Alternating and or Parallel Operation. Were pleased to have you in our family. Aqua Systems Commercial and Industrial Water softeners offer high efficiency, dependable designs. She called back 3 days ago and was scheduled for yesterday. His staff are inexperienced and lack the basic skills needed to service and repair his equipment. Saturday I made the repair myself and called again Monday. No more resetting the controls clock after short power outages. I never heard from him again until 6/03/2019 he stated that the sulfur smell was back ,i told him that wewould be out to handle the problemand we did it took a few times but I came personally and made sure everything was fixed right and he agreed that it was working the way it should. When I hired Mike back on October 2018 he promised to resolve my water issues with his "top of the line rebuilt system." 1 cubic foot of resin with a service flow rate 10gpm with a 10.7 psi loss. I am done with Mike and his lies. (32000 grain metered system), $ 695.00 + tax picked up at our shop OR $ 995.00 includes sales tax, basic installation materials and labor. Final straw was when I had no running water to my house, I left a message and the representative said she'll put it through as an emergency. Mike offered a one year labor 5 year parts warranty on his "top of the line rebuilt system." I told Andrew that I tried but they would only put chlorine through the Sulfur tank and that was all. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. With my new unit in place, I've had several problems over the years and the owner Mike or his guys came out to fix them the same day or next day. It was never my pump that went, just their faulty equipment. First this this morning 1/28/2021, we straight away contacted a plumber who came out - cut a very large hole into the adjoining laundry room to figure out what the source of the water was. The individual is an ex-employee, and not only that the information the customer states is false. They can come out and remove it, and forgive the balance due. Mike states I have other issues with my well. Valve body and meter assembly are molded from glass reinforced Noryl for exceptional strength and durability. Third party registered and unregistered trademarks and logos are the property of their respective owners. That would be $750 and I will change my review on Google in Michael's favor for making it right. (The consumer indicated he/she DID NOT accept the response from the business.) Mike knows that I have kids. When I initially called him, he stated that he would not provide me with his insurance information, as I am not entitled to it. I had to hire someone else to come take a look at it. 1 control valve for better flow rates / less pressure loss. I believe that the system was rebuilt properly because i oversaw the rebuild. As a matter of policy, BBB does not endorse any product, service or business. Most homeowners experience this problem as red or black slime and stains on plumbing fixtures, and foul smells when opening a tap.The system safely creates chlorine from the softeners brine solution. On October 9th Cliff and his helper arrived and installed the equipment. he said he would fix it himself. All indicated Pentair trademarks and logos are property of Pentair. he called on 6/28/2019 said his softener was getting an error code it was reset and everything was fine. (The consumer indicated he/she DID NOT accept the response from the business.) The same night my house was having water pressure issues. BBB Business Profiles are subject to change at any time. Our Europeanmanufacturing plants boast the most advanced technology anywhere. David was at my home in June to fix my system. After a few hours, and another technician coming in, we discovered the source. I pleaded with Mike to fix it but he told me I had other issues with my system that he wasn't responsible for fixing. I was slapped with a $546 bill from the plumber and not have a huge hole in my wall, and thousand of dollars worth of damage to walls/stucco, drywalls, baseboards, flooring and cabinets. When I contacted Mike regarding this, he was very quick to place the blame elsewhere, stating that he never messed with this certain area - mind you all over the phone without even looking. We offer the most efficientAqua Magic water softeners, reverse osmosis drinking water systems, and complete home filtration systems on the market today. I called Aqua Magic, I received a mail advertisement. We notice right away that there was a sulfur smells to our water, as well as issues with the water line to the fridge. And we constantly monitor thousands of water treatment regulations across the continent, so you, and your customers, are safe. We will not be refunding the customer any money and will not shock the well. We deliver solutions that help people move, improve and enjoy water, and sustainable applications that help ensure the health of the world. I asked her about the BBB complaint and she knew nothing about it she called me this morning and said it was her daughter thay dosent even live in Florida that made complaint. I have sent him photos of the system prior to him coming out to show that the hose was never there until he came to my home and installed it. I hired Aqua Magic LLC on October 8, 2018 to replace my old well water refining equipment. The technician Andrew called me and told me the system was not rebuilt properly and I should ask the original company to fix it. Cliff broke the 1" T-pipe when he replaced the pressure switch but never alerted me there was a problem. I asked Mike for a refund to use towards the purchase of a new system but he refused. It wasnt $1800 like he ststed it was $1500. And to write a detailed report of any issues. I will not put my family at risk knowing this information. The air is what removes the sulfur not the media there should be and I quote at least 30 inches of free board which means at least 30 inches of the 54 inch tank should be air and no more than 24 inches of media. One of Mike's workers David Owens is a sexual offender and I have two small children at my home. I have text from Mr ***** dated 10/09/2018 stating that the water was 100% better than it was before we put the system in. The customer references an individual who he states works for me. The company never came out to service my equipment when it stopped working for them to give me a price, hence can't ask for service on the side!
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