If reported 61 days or more after receipt of the original order, replacement parts are free BUT YOU PAY SHIPPING. My wife and I are truly happy with our outdoor solar screens that were installed several weeks ago. Max (Large) Size, EzyShade Windshield Sun Shade + Extra Item. Regular dusting with a feather duster or vacuum cleaner brush is recommended. Thank you for all your help and thoroughness in the ordering. If expedited shipping is desired, you may pay the difference between Ground and expedited shipping. Thanks for a truly great product. Watch the shades when you are operating them. Housing box, motor, cables with L Brackets or turnbuckles: The fabric is 3 narrower than the housing box. Damage caused by weather (wind or temperatures that the product is not designed for). Housing box, crank or motor: 5 1/2 (9 if fitting this in a pocket). Fabric should be regularly dusted/vacuumed as appropriate. Despite every effort to accurately duplicate each products color when scanned to our website, actual colors may vary. Slight variations might occur between the sample and the finished product. ***Shades larger than 126 wide x 123 high will require a horizontal sonically welded seam approximately tall. DO NOT ROLL SHADES DOWN IN WINDY CONDITIONS! If it is determined that a factory defect caused it, if reported before 60 days from receipt of the original order, replacement parts and shipping are free. 4 Housing box: Fabric is 2 narrower than the end caps of the box. North Solar Screen, LLC. We are not responsible for the payment of any labor associated with the re-installation of parts or shades. If the Simplicity product fails within this 5 year period, we will repair or replace it free of charge. Additional layers of tape may be required until the shade rolls up evenly. Dry by hanging the shade in a rolled-down position. Sponge with a solution of one cup mild detergent with one cup household bleach in three gallons of water. An Advisory Board, made up of indoor air quality, public health and green design experts reviews the GREENGUARD Certification program and assures its acceptance. Specifically, we warrant the Simplicity motors and controls to be free from defect in material and workmanship under normal and proper use for a periods of 5 years commencing with the date stamped on each product. Battery life is estimated based on raising and lowering the shade once daily. Keep tracks clear of dirt and debris. Spray on lightly. OEM disclaims all other warranties, whether arising by law or otherwise, including but not limited to the implied warranties and fitness for a particular purpose. We will take your credit card information, which will only be used if the defective motor does not come back, or if it is found that the motor was damaged by water or other abuse. In some states, exclusions for incidental or consequential damages are not allowable. Standard (Medium) Size. Repeat until shade is lowered. If it is determined that the cause is weather or installation related, you will need to purchase replacement parts and pay for shipping regardless of when you report it. DO NOT ROLL SHADES DOWN IN WINDY CONDITIONS! I have attached a variety of pictures from the inside, outside, with and without flash. windshield cocker EzyShade Sunshades are 2 identical rectangular shades. Do not take your own deductions. *Shades larger than 120 wide x 117 high will require a horizontal sonically welded seam approximately tall. Housing box, motor or crank, with magnetic cable lock: The fabric is 4 narrower than the housing box. Gap on Crank side is 2 1/2, gap on idler end is 1 1/2. If it is after 60 days, you will be charged $75 for shipping (pickup of bad motor and delivery of new one.). Q: Will Solar Shades save me money? will not assume responsibility for any labor installation problems, whether measuring or installing,( including NBI and including the installation of in-warranty replacement parts.) The roller/headrail should be ordered narrower than the opening for an inside mount (1/2 narrower is recommended). Dear Debby, Rusting to stainless steel or steel components if within 3 miles of saltwater or adjacent to a chlorinated pool (warranty reduced to one year). We sensed this is how everything would be when the order first arrived. There is a 1 3/8 gap on the motor side, and a 1 1/2 gap on the idler end. To spot clean, use a cloth or sponge dipped in a light solution of lukewarm water and clear dish detergent and lightly. This warranty does not cover variation in color, grain, or texture in natural wood products nor excessive warping of wood slats in high humidity areas. Let the shade air dry before rolling it up. Just wanted to let you know we received and installed our solar screen and it looks great. If shipping damage exception number is obtained from carrier, all damaged/missing parts are replaced free of charge if reported within 30 business days of delivery. By adding your shades we now can use it all day all year. Your screens are amazing. You can install vertically or horizontally to achieve the perfect fit. **Shades larger than 96 wide x 94 high will require a horizontal sonically welded seam approximately tall . We will tell you fabric width. Avoid skin and eye contact when working with bleach solutions. When it is rolled up, it is hardly noticeable. or its licensed fabricators or distributors be liable for incidental or consequential damages, or for any other damage, loss or expense, cost or fee associated with such damage. Mounting one shade to go across multiple openings overlapping central posts can cause wear to fabric when high winds can force the fabric against the posts and this wear is not covered by warranty. If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. Our new Grande Shade is installed and working perfectly. We reserve the right to request specific pictures/videos detailing the problem to send to our factory for inspection and final decision. With respect to fabrics, the above warranty is limited to defects which cause fading, oxidation, flaking or discoloration. They started in Europe as a way to keep buildings cool. Shade Material delaminating 4. Hello Debby, Fabric is cut narrower than the roller. These fabrics meet or exceed the field validated standards for products and materials with low chemical and particle emissions for indoor usage. You will be sent a new motor and a label for returning the defective one, using the box the new one is sent to you in. Apply gently to avoid scratching the surface. If commercial spot cleaners are used, they must first be tested and allowed to dry on an inconspicuous area to ensure compatibility. Hello, Your Grande Shades have made a tremendous impact in the use of our pergola. Damage caused by improper installation or installing in ways that are against ourrecommendations. Cleaning Light Filtering Fabrics: The finished product is exactly what we talked about and designed. Our Return Policy: When shades are ordered from North Solar Screen, our shade materials must be cut to fit. Loss of pleating is not covered if the product is not being cycled (held in the raised position a portion of the time). This warranty does not apply to any RollEase clutch subjected to unauthorized repair or alteration, or to misuse or abuse. North Solar Screen cannot be responsible for dye lot variances. Darker colors on the exterior absorb more light and are therefore 10% more effective than light colors against the heat. considers these things as normal wear and tear and residential applications carry a 5 year limited warranty. In no event shall RollEase, Inc. be liable for loss of anticipated profits or for special, collateral, consequential or incidental damages, direct or indirect. I am very pleased with my Grande Shades. Again, these are custom products and CANNOT be returned for reasons other than warranty repair or service. If the Simplicity product fails within this 5 year period, we will repair or replace it free of charge. When intensive cleaning is required the colored (room) side can be cleaned with a wet cloth. We will tell you how much room the shade needs to fit. Thank you all. EzyShade Windshield Sun Shade + Extra Item. Since it is very pliable, vinyl can easily be scratched and caution needs to be exercised when working with the material. Thanks for all the help your company gave me to make sure these were measured correctly. We are enjoying our Decide where you want the fabric to overlap on each side. Rinse thoroughly with water. OEMs obligations with respect to the express warranties and remedies contained herein are conditioned on the following: Product which is less than the minimum or more than the maximum size as set forth by North Solar Screen LLC website. With the help of the videos on your website, the installation went very well., Our new Grande Shade is installed and working perfectly. We can ONLY REPLACE, we CANNOT REFUND for damaged shipments. Please see our slide show on the Products Page that shows how carefully and meticulously our shades are manufactured and shipped. The gap on both sides is 1 1/2 on each side. North Solar Screen, LLC. These fabrics include microban antimicrobial additives which inhibit the growth of stain and odor causing mold and mildew. Motors, remotes, sensors, controls, for 5 years, Cranks, housings, side rails, cables, cable hardware, fabric seams, for 10 years. Because we are not on site, it is your responsibility to carefully read them to verify that they are correct when you OK the order. Motorized shades do NOT have a manual override so if there is power out you will not be able to fully raise the shade. RollEase Inc.s liability in such cases applies only to the clutch mechanism and does not extend to include any related costs or expenses incurred by replacement, repair or return. Normal wear and tear, wear from fabric rubbing on walls, posts, or any part of the structure theshade is mounted on, extra bolts you wrongly installed on the shade, or any damage caused by the bottom weight bar hitting posts, walls, etc. If fully enclosing the structure one should be ordered with a crank or one opening left uncovered as an emergency egress. Email us photos so we can help you figure out the best way to measure and mount your shades. Photographs showing damaged packaging and parts are required. To ensure a perfect fit for any vehicle, EzyShade sun shades come in 3 sizes (to find the right size for your vehicle simple refer to the easy-to-read Size Chart images): Small: 2 rectangular shades, each measuring 23.5 x 29 inches (59.5 x 73.5 cm), Medium: 2 rectangular shades, each measuring 28 x 31 inches (71 x 79 cm), Large: 2 rectangular shades, each measuring 32.5 x 36 inches (82.5 x 91.5 cm). Operating motorized shades without using the cable guides or side rails voids the motor warranty. Carla, This is the introduction but there will definitely be more orders., We had a bad storm and they held their ground, just as advertised. Carla, Karen, and the rest of the gang at North Solar Screen are true experts and they really mean it when they say, The customer comes first. I highly recommend this company. Attached are two pictures of the roller shades that we purchased from you in May 2011. North Solar Screen, LLC. Estimated battery life for a single 12 volt wand is about 1-1.5 years. Please do not accept your shipment if the cartons are damaged. Defects occurring in OEMs sole judgment as a result of 1) improper installation 2) abuse or misuse 3) normal wear and tear or 4) maintenance and care not in accordance with the instructions included with the product are not covered under the warranty. Not as ordered means wrong size, color, fabric, lift system, cable anchor hardware, etc. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. There is a +/- 1/8 production tolerance. Normal wear and tear is not covered. Returns MUST be put in a box and then shipped to us. All fabric, including fabric vanes, panels, inserts, and shades carry a five year warranty. To obtain service, contact North Solar Screen (866) 230-4700 This Warranty is exclusive and in lieu of all other obligations, liabilities or warranties. There is no gap. is found to be defective in materials or workmanship, we will, at our discretion, repair, replace or refund the cost of a product which fails to conform to this limited warranty. It fit great and blends in beautifully. EzyShade is quick and easy to install, and quick and easy to fold and store away. To obtain service, contact North Solar Screen (866) 230-4700. Measure the height (B) If not ordering the shade to drop all the way down, let us know.

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