We hope to see you again in the future and that you will choose us again for your holiday. Overall, we had a wonderful stay and thoroughly enjoyed our first holiday since covid. A cot for one child under the age of 2 is provided for free. A fantastic island where you can enjoy perfect temperatures all year round. de Bruselas, 14 38679 Costa Adeje Santa Cruz de Tenerife Canary Islands Spain, APARTMENT SUITE STUDIO SUITE SERVICES BOOKINGS, Este sitio web utiliza cookies para que usted tenga la mejor experiencia de usuario. Las instalaciones estn muy bien cuidadas y tener cerca el centro comercial es una gran ventaja. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Yes, our Wifi work really good also into the room. We are sorry to hear about your experience. It was a last minute booking at a very reasonable price for myself, sister, & nephew. We hope you have a nice day. Cleaning staff especially but all the staff very hard working. if the writer is claiming to be someone else). We had booked a superior one bed apartment & were really surprised at the size of the apartment & balcony! WE ALSO GUARANTEE THAT BEST PRACTICES ARE COMMUNICATED TO CUSTOMERS, EMPLOYEES AND SUPPLIERS, - QUITE SIMPLY THE BEST PLACE FOR YOUR HOLIDAY -. Zero cash here, it is card only. Dont include any personal, political, ethical, or religious commentary. WiFi is available in all areas and is free of charge. Due to the current Covid19 situation, some services may be altered. The reception staff were not helpful and we felt like prisoners having to wait for our roon to be readied, so we went for a drink/snack and was served up the worst pizza we have ever eaten. A quick glance to my partner to share the where have we booked?? Also for solo travellers, we saw several people on their own demonstrating this hotel is a safe environment and I am in the process of booking a solo trip in September. The staff at the hotel (especially the restaurant and bar staff) were so friendly and always went out of their way for you. Top room amenities include a kitchenette, a refrigerator, and a dining area. Location is great! The most helpful contributions are detailed and help others make better decisions. Your words are striking for us, as our hotel is constantly improving and we strive every day to improve and maintain our facilities. The only negative - pool tiles are coming off the bottom of the pool. Guests loved walking around the neighborhood! Good location, next to the Duke shops. We will take into account your words to keep improving day by day. Choose your currency. The staff service was second to none, from the room servicing cleaners, reception staff, entertainment team & most of all the restaurant/bar staff. We headed straight to the pool bar (which closes at 11) for a couple of cold drinks and then on to our accommodation to eat our meal on the balcony. Many areas of the hotel have been refurbished during the months we were closed due to the global situation we have all experienced. La playa del Duque es una de las mejores de Canarias. Something went wrong please try again later. On arrival our welcome was friendly, informative and due to our late arrival following a delay we were told complementary food/drinks would be in our room. I was pleasantly surprised by our superior one bed apartment, it was so spacious. The pool opened at 10am but the bar didn't until 11am which was slightly annoying but all of the bar staff were lovely. We went back to reception at 3pm to check in to be told we had to wait another 5 minutes, in reality it was more like 10/15 minutes but we weren't too bothered by this. Didn't feel this would be a problem as had seen reviews where complementary food had been left for others in this position but we were unlucky with this! The bar staff were equally as efficient, and great with the kids. Own or manage this property? Its is apparently due to the pool being drained during covid and then once refilled, the grout had cracked and they started lifting. Fully equipped kitchen, dining area, spacious lounge area, spacious separate bedroom, bathroom with bath & shower and the biggest balcony I have ever seen complete with table & chairs, two sun loungers & parasol overlooking the pool and coast. Check your booking confirmation email to find your booking number and PIN. Deposits should be in cash and they can change them every day at reception. Check out was 12 noon and if you had an evening flight there were facilities to store your luggage and you could book a shower room and were supplied with free towels which we appreciated. You can easily find C.C. Yes, guests often enjoy the mountain view available here. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority. That's how we know our reviews come from real guests who have stayed at the property. I would not recomend this place to anyone and. Food - we were AI - huge variety, always hot and something for my plain food liking daughter (pasta, soup, pizza, rice etc) and my more daring son (cuttlefish, goat etc). We look forward to welcoming you again in the future. All have a basic kitchen, television, ceiling fan, living area with sofa, private bathroom and balcony or terrace. I seen earlier reviews about the pool missing tiles but I assumed this was the odd one around the side of the pool but no the pool was missing loads of tiles on the floor which were loose just in the water, we did see at least 4 people who cut themselves and had to see first aid, however the hotel were in the middle of fixing this. Only about 10mins from the beach (downhill) and maybe 15-20mins back. Het personeel is absoluut top. We all managed to sleep fine though. Centro Comercial The Duke Shops is just 100 metres away and offers Indian and Balti cuisine. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The decor was a little outdated but this didn't bother us at all. Should you visit us again in the future, please note that we have superior flats with air-conditioning available, should you wish. We will be waiting with open arms for you to come back and enjoy your holiday with us. Cash payment is accepted. Sorry, reservations for more than 90 nights aren't possible. El Duque Hotel Costa Adeje is situated 2 km from the centre of the city. Our aim is to make your stay in Hotel El Duque a truly unforgettable experience. Daily entertainment for you to enjoy at our hotel. Unfortunately though when we went up to our room there was a giant white stain on one of the bed sheets but when I went down to the reception they gave me another to put on. Which popular attractions are close to Hotel El Duque? If we find any, we delete them and, if necessary, take action against whoever is responsible. * We have superior rooms with air conditioning and the rest of our rooms have efficient fans. We wish you a lovely day. Get instant confirmation with FREE cancellation on most rooms! It is in a great location right by a shopping centre, in walking distance to a few more shopping centres too, 10 minutes from the beach and close to bus stops. 1563710|2,1568250,1548020|4,1561950,1565670,1563710|5,1561630,1565870|4,1565080,1563710,1565870,1561220,1553180,1550830,1550830|3,1566560,1557030,1563880,1559850|1,1559850,1568250|3,1559850|7,1567830|1,1557080,1542720, Hotel El Duque (Condo Hotel), Adeje (Spain) Deals, Personal or sensitive info (e.g. The hotel was spotless and exceeded our expectations. Yes, free public parking nearby is available to guests. We take note of your recommendations regarding the lifeguard's umbrella. This property has taken steps to provide more sustainable and eco-friendly travel, Sign up and we'll send the best deals to you. As we came 5 days before the summer holidays there was always sunbeds available and was never an issue trying to get one, however once the school holidays started (our 2nd week) you could never get a bed as people were getting up dead early putting their towels down. We exchanged 10 euros for the safe key which you get back when you check out. We would also like to point out that the coffee and hot drinks machines have not been removed. This attractive Aparthotel El Duque is located in the centre of Costa Adeje next to Playa De Fanabe and a 10-minute walk from Fanabe Beach. The staff are so welcoming , definitely going back., Good location, next to the Duke shops. Some staff was friendly ( bar staff). The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Super quick to the beach and shops. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We will take into account your words to keep improving day by day. Rooms were cleaned daily however our sheets didn't get changed once despite there being marks on the covers. Location: the hotel is right by a shopping centre which does have music and entertainment but once in your room you cant hear it. They need to leave a deposit of 15 per towel that well bring back the check out day. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. TENERIFE HAS A VERY WIDE AND DIVERSE CULTURAL AND NATURAL HERITAGE AND FANTASTIC NATURAL RESOURCES OF FAUNA AND FLORA. Thank you to all staff at Hotel El Duque! Yes, El Duque provides room service, laundry and housekeeping service. My reviews are based on value for money and in return for a really reasonable price we got 5 star service. The rooms at Aparthotel El Duque include refrigerators and a cooktop. Pool: there are really two pools - a huge pool with a smaller baby pool inside and smaller pool near reception. The staff speaks multiple languages, including English, Spanish, German, and Italian. The hotel itself was lovely its in an enclosed gate which I liked and the complex was set out like apartment buildings the room was bigger than my studio at home and the location was nice but a bit of a walk downhill to the beach. The nearest airport is Tenerife Sur Airport, 12 miles from Hotel El Duque. The accommodations come with a flat-screen TV and a private bathroom with bath and a hairdryer, while the kitchen has a microwave, a fridge and a toaster. 2022 hotel-tenerife.net. Hi, is there an iron & ironing board in the rooms? As for the swimming pool, it is repaired daily by our staff. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We were self catering and didn't eat at the hotel so I can't comment on the food. Buiten ontbijten was zalig, helaas een beetje klein, dus niet altijd plaats. Far better than lots of plastic waste. Hotel El Duque has been welcoming Booking.com guests since Mar 27, 2019, Distance in property description is calculated using OpenStreetMap, However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. My boyfriend however eats anything and had no issues with the food and had a wide range of dishes including rabbit. The hotel has 2 pools, a small one and a large one which has a baby area and a deep end. The hotel itself wasnt very busy either except the evenings when the entertainment was on which baffled me because it was rubbish, Dear Megan, Thank you for your review of your recent stay with us. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Booked a superior room which was excellent - spacious, air conditioned and with a large balcony/terrace which had a table and chairs and two sun loungers. My children wore their swim shoes and it wasnt an issue. Drinks in the bar area. My sister, nephew & I booked this holiday last minute & got a really reasonable deal with Jet2 so based on the price we had expectations of a cheap & cheerful relaxing all inclusive holiday in a nice resort & nice hotel. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Such a fabulous location, loved it. We always try to resolve any problems that may arise. As others have said, there is an issue with the tiles coming away. The maximum number of extra beds and cribs allowed depends on the room you choose. Breakfast and dinner were excellent, location very good. Yours sincerely, Hotel El Duque Team, Just returned from holiday in Costa Adeje, Hotel El Duque. Instead we had to take baths but the hot water came out of the tap with a yellow tinge to it so we had to have cool baths which we didnt mind too much as I was extremely sunburned but wouldve liked the option for a shower or even a heated bath. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Superior rooms include air conditioning. Your current currency is U.S. Dollar, Choose your language. Unfortunately it is a problem that we are trying to solve on a daily basis and it will be completely solved soon. Thank you for your input, it is very helpful. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. The most helpful contributions are detailed and help others make better decisions. Hotel El Duque has 210 rooms designed for the comfort and relaxation of our guests. Actual travel distances may vary. Are there opportunities to exercise at Hotel El Duque? Ice creams were available all day from the pool bar too. Our room was cleaned every day, the maid service was excellent. Please enter the dates of your stay and check what conditions apply to your preferred room. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Ideally, we'd publish every review we get, positive and negative. fruit, but with different hot options daily. We didnt reset any and always got 4 for our family. Centro Comercial The Duke Shops and Prime400 - Gourmet Grill, which are located 50 metres from El Duque Hotel Costa Adeje, are highly recommended. Av. Loved the small kitchen to make meals in too., Such a fabulous location, loved it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please dont include personal, political, ethical, or religious commentary. See more questions & answers about this hotel from the Tripadvisor community. The staff are so welcoming , definitely going back. We hope that in the remaining days of your stay you will be able to see that we are a great hotel where any guest can feel at home. Yours sincerely, Hotel El Duque Team, We came here mid July for our family holiday. Top Location: Highly rated by recent guests (8.8), Vegetarian, Gluten-free, American, Buffet. Click here to read post guidelines. As for the evening entertainment we can't comment on this as we spent our evenings at the Irish Anchor Bar in the shopping centre opposite- definitely recommend coming here for cocktails with alcohol in! We recommend booking a free cancellation option in case your travel plans need to change. Breakfast was the same options every day, but plenty of choice. Unfortunately some tiles do come off, but although they do not pose any risk, we regularly replace them. Hotel El Duque offers the possibility of a post check out courtesy room (subject to availability). receptionist was extremely rude treating me very different than my friend that I was with. Dear Nicola, Thank you very much for your detailed review of your recent stay at Hotel El Duque. We are pleased to offer Canarian and Spanish cuisine in our restaurant. strongly suggest that tour opperators should either regrade this place, or better still, remove it from their listings. The Hotel offers spacious accommodation, where you can relax and enjoy a family holiday. All distances are measured in straight lines. Yours sincerely, Hotel El Duque Team, Iberostar Hotels & Resorts in Costa Adeje, Iberostar Grand Collection Hotels in Costa Adeje, Tenerife Adults Only and Adult Friendly Hotels, Hotels near Centro Comercial Plaza del Duque. were reasonably priced, there was 'cheesy' entertainment each night, after several nights we found an Irish pub in El Duque shopping mall which was much better evening entertainment. Yours sincerely, Hotel El Duque Team, Arrived at the hotel at 11pm just gone the bar staff were were very helpful they gave us a couple of drinks.. been here before since covid started 4 years ago.. all inclusive has changed no snacks bar.. no bottle of water.. no coffee machines.. the food was the same every day.. too much salt in the food.. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. (Only children 2 and up are allowed). Geen zalm of heilbot. Please, select dates to see available rooms. We are sorry if it was not to your liking. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We arrived on June 30th around 12:30pm, was told our room wouldn't be ready until 3pm so we went for a few drinks at the bar as well as going for lunch. Hotel El Duque takes special requests add in the next step! there was a card which stated to leave off the bed if you needed the covers changed we did this daily and they were never changed. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Avenida de Bruselas, 14, 38679, Adeje, Tenerife Spain, All linens sanitized in high-temperature wash, Just back from a fantastic week here and would highly recommend it. Free buses and taxis all within 5 mins too. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Does Hotel El Duque have any great views? Read more about possible travel restrictions before you go. Reading your words and knowing that you enjoyed your stay with us, makes us very happy. Thank you very much again for your review and for the time you have spent. We will be waiting for you with open arms. For all ages! Which room amenities are available at Hotel El Duque? But when we told reception they said okay thank you and, we didnt hear anything else about it for our whole holiday. AS WELL AS ENJOING THE OCEAN, YOU CAN ALSO DELVE INTO THE MOUNTAIN NATURE AND ALL THAT IT OFFERS. Booking.com does not accept responsibility or liability for any reviews or responses. We have not in the hotel but we can hire it with a company Mr.Cool. The cleaners came everyday to clean the room. In addition, the food in our Buffet Restaurant undergoes numerous stages of control and meets the standards set by law. Freshwater and never too busy. Gute Auswahl an Obst und Gemse,Vielfltige Buffet Auswahl. We wish you a good day. Tenerife Sur airport lies within 20 km of El Duque Hotel. Geen zalm of heilbot. We hope to see you again very soon as you told us. Hotel El Duque has 9 buildings distributed in large outdoor common areas. At El Duque Hotel you may check-in from 12:00 till 16:00. Geen zalm of heilbot. To the hotels credit them spent hours clearing them and sticking them down but with limited success. We wish you a good day. The room was of a good size and our balcony was massive. The all inclusive included 3 meals a day plus drinks 11-11 at the pool bar and ice cream all day. As for our buffet, we have a wide variety of dishes and food. For security reasons we only accept cash payment at reception, where you can open credit and forget about any problems when paying in our bars and restaurant.
aparthotel el duque costa adeje, tenerife