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I travel for business and stay at higher end hotels, and this compared well. However, they were running as was expected (I've never heard such loud air conditioners) and they couldn't change it. Mind you, you have to do another 90 minute timeshare.so plan for 5 hours.. Anyways we had ten days to cancel so I called and tried to cancel.but no one even knew who we were.so I thought nothing more of it..well all the sudden I get emails saying we signed up for this package and so I called back asking what this meant and wouldn't you know it, our fileStayed there in January and were duped into the fact this is a time share. Our family stayed at Orange Lake Resort March 10-16, 2012. This field is for validation purposes and should be left unchanged. A maintenance person checked out the air conditioners within an hour. See you soon! Our sales representatives are trained to complete our property tours in 90 minutes. These tours are a great way to experience and find out everything that the resort has to offer. In doing so, it takes aim at specific American vacation spots and sells timeshare points that can be used for annual vacations at those spots. No need to leave the resort - it has everything! My youngest was traveling with his high school team for baseball, the older two wanted to go to Disney parks. We can make them fulfill their cancellation promises in a timely way and get you the result youre looking for. We hope to see you again soon. Overall it was a nice and economical place to stay. The Parts of a Timeshare Contract and What They Mean for You, Timeshare Exit Companies: Sorting the Good From the Bad. So now we are stuck paying for a trip they harassed us intoI will never consider holiday inn or ichg hotels ever again over this because they know nothing of customer service and they will do whatever it takes to help their bottom linewhen I pay this off and come back I'll make sure they get the same respect they showed us..mind you we are only going back because we are stuck paying for this crap institutionMore. Some owners have complained about owner update meetings that turn into sales pitches for more points, a credit card, or some other product. With so many Orange Lake owners falling victim to Phillips and Castle Law Group, Holiday Inn Club Vacations had to take a stance. If you are no longer using your Orange Lake timeshare, there are a couple of ways to get out of it. Rock climbing wall, 3 story inflatable water slide, and a trampoline area. If you do choose to schedule a return trip to see us, we want your stay to be nothing less than perfect. A Publix grocery store is also located at the complex east entrance and a Walgreens located across street at the west entrance.Having shared this info, it is an awesome resort. No need to worry with your credit cards and cash here. It hasn't shown up on her card yet. can help you with a legal, ethical exit from your timeshare contract. (A hotel would likely also give you free parking and toiletries on top of all that.). We spend a lot of time on the patio or balcony any place we vacation in warm weather. We thank you again for your review and would love to host you back anytime. We hope that you enjoyed your stay with us and would love to have you back anytime. You can expect them to go up every year. It was difficult to drag our teenage boys away from the resort, even for a trip to the beach. Our Play Passes are a great way for all of our guests, owners or not to take advantage of some of our most popular activities, while still saving money at the same time. Annual maintenance fees (to maintain those beautiful public areas) are standard. The Vacation Club also offers several other resorts in various popular vacation spots throughout the United States. We got $20 off for listening to the time share appointment presentation (just 5 minutes of my time). Many restaurants within and right outside the resort. Hello. Based on these numbers, its clear that many Vacation Club customers are unhappy with their experience. My mom was interested in finding out about the change over from weeks to points offer and made an appointment. Many of our guests enjoy the freedom that a cashless resort provides them. However, we are glad that you and your family found room to spread out and be yourselves during the time that you spent with us here on property. We will be right here waiting for you anytime that you are ready. We stayed in a West Village 2-bedroom villa. more. Please see our partners for more details. Horizons by Orange Lake Resorts is an exit program that provides owners safe options to get out of their timeshare. Once again, were so glad that you enjoyed your stay with us, and look forward to welcoming you back for your fourth stay. She has lived in Orlando, Florida for 21 years and enjoys hiking, spending time at her local lake and being with her family. koK(}sM(id[W=F$[j$J A0L&0As69|9?`~B]j#yoZUjU{G8+cttn=E~~3:oDL7!]k0vO~;k0@'}MfnC/G q47yz7&^o,Sg{y0mf Nn5k^}D Fa{ fiMN}{[o MXN}Nbqbjw@w2qb%b x]1f2a3o0>.kL@g3;r kz98CP9|L}7 >'i4_D?8[N9e7 (F&w6}; 0NOi($W}M6 g9tQ_71Xo>X\i>t.Lz n fh^zB^ The top timeshare companies today are taking a stance against fraudulent tactics against their owners. However, your time away together is important and we understand that these tours may not be for everyone. Its similar to owning a piece of real estate. . We take an aggressive approach when it comes to protecting our owners from companies and lawyers that prey on consumers, was the response of Tom Nelson, President and CEO of Orange Lake Resorts. I would only stay here again if I was guaranteed my unit would not be on ground floor. The satisfaction of all our guests is important to us, so we thank you for speaking up about your concern with the air conditioner noise. Reviewers complain that they felt pressured into sales presentations, with some people being told flat-out that they would not be going to a timeshare presentation, only to find one waitting for them at the resort. Who Buys Timeshares From Owners Needing to Sell? In addition to those costs, of course, come the typical timeshare fees for annual maintenance and other items. Stayed there in January and were duped into the fact this is a time share. Holiday Inn Club Vacations sells timeshare units at those resorts using a point system, like the one used by Marriott Vacation Club. Teenagers loved it. You are right pointing out that we're a large resort. The lazy river is an especially nice and relaxing treat after all of that walking around. Hi there. But maybe you are already a Holiday Inn owner and are looking for a way out. In cases like Judson Phillips with Castle Law Group, owners are promised a full refund if their ownership is not successfully canceled. We found it to be true. Another common complaint about this vacation club is that it is just not responsive to its owners. While this may have tax and credit implications, it is often a better solution than staying in the timeshare, keep in mind that it is not a solution that you should take lightly. The golf courses look nice, but I can't comment because I don't play.We did eat lunch one day at the pool, and honestly I was surpised at the prices, they weren't bad and the food was quite good. Mia's past experience is diverse, with a history of interning at UCF's own literary magazine, blog writing for local nonprofits and making weekly op-ed pieces for The Odyssey. This area is not complimentary, but for $50 a person you can get unlimited trips to the fun zone as well as unlimited mini golf and unlimited tube rentals. Brands like Holiday Inn Club Vacations, Diamond Resorts or Westgate Resorts recognize their owners pain points. However, most owners never received one. This is a huge deal, especially considering that Phillips has his own practice (Castle Law Group). I then flatly refused, no matter what (she then asked if I had financial difficulties or was at risk of bankruptcy) and after 15 minutes got my room key. BBB Reviewers Warn: Avoid Orange Lake Holiday Inn Timeshares, A recent and pointed example of the Orlando timeshare problem presents itself with the Orange Lake Holiday Inn Resort. South Carolina, Nevada, Texas, and many other states have these resorts, though the total number (28) is less than what you might expect if you are familiar with the globe-spanning networks of resorts offered by other timeshare companies. With Walt Disney World Resort, the Universal Orlando Resort, Sea World, and other theme parks, Orlando is one of the hottest family vacation spots in Florida. With four different villages we strive to offer something for everyone. Sometimes a change in lifestyle or financial struggle makes it difficult to hold onto a timeshare. While on vacation, getting what you want is important. Holiday Inn also charges a $136 annual fee. With decades of collected experience in the timeshare industry, Centerstone Groups staff is specifically equipped for dealing with this problem. Salespeople have made misrepresentations about the value of the timeshares (which owners only later learned had next to no value) and about the fact that maintenance fees do in fact go up every year. I declined the offer of a sales pitch despite the escalating offers of free stuff (coupons for food) and the check in girl became increasingly pushy, intimating she might lose her job if she didn't sign me up; she told me she "had" to charge my credit card $30.00 anyway (not true) and politely declining was not successful. With our proprietary strategies, we have helped many people navigate satisfactory exits from their timeshare contracts. In truth, there is no legal way to flat out cancel your timeshare ownership. She specializes in writing, editing, search engine optimization, as well as graphic design and digital marketing. Were so glad that you were able to visit some of our neighboring attractions during your stay with us, but can completely understand your wish that have spent more time on property with us. Because we were not able to find a package that suited your individual needs, we are pleased to offer our guests a discounted price to come back and experience our resort again. #wEc?Vf:` %niv mh^z :7qEY ,][?:i5?t2/$nD*Fv5=&QvDiwN)%6ZIa0vc>"@=0ht]E @4&ViykxiQ@ wAgVkF1D [bh48=t'AA}7kc6nSwxp[yxIj#. According to reviews on the Better Business Bureau (BBB) website, many Holiday Inn owners are deeply unhappy with their purchases. Offerings vary between locations, but you can expect to find a lot of amenities like multiple swimming pools (indoor and outdoor pools), poolside cabanas, arcades, business centers with internet access/free Wi-Fi, and easy access to theme parks and water parks. We understand you difficulty in making a decision about what to do in Orlando. With the growing problem of exit or cancellation companies soliciting struggling timeshare owners, there have been many cases of fraud and irresponsible guidance. Centerstone Group was formed to help people like you. But youd be wrong. When youre not at one of the local theme parks, you can enjoy watersports, poolside bars, and most of the things offered by every other timeshare resort in the country. Of course, you can also expect a number of other fees common to all companies. According to Holiday Inns own website, its timeshare owners pay an average of nearly $16,000 (USD) for points that they use toward yearly vacations at the resorts, and many pay far more than that. Bigger is not always better. , many Holiday Inn owners are deeply unhappy with their purchases. Ask Paul X about Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel. Stayed there in January and were duped into the fact this is a time share. At times, the company does decide to help owners with their problems. The Supreme Court of Tennessee ruled that Phillips poses a threat of substantial harm to the public, and can no longer practice law. Unplug your phone right away. Wed apologize for making it so hard for you, but we dont think you would want it any other way. Based on these numbers, its clear that many Vacation Club customers are unhappy with their experience. Mia Reid is a University of Central Florida graduate with a Bachelor of Arts in English - Creative Writing. We had views of the Magic Kingdom fireworks from our screened in porch.The units were clean and in good repair, Master Bath has a large whirlpool tub that was nice after long days at the amusement park. Greeting from Holiday Inn Club Vacations at Orange Lake Resort. You must use debit/credit cards, use your room key to charge to your room, or at some of the locations you can place money on a resort card to make purchases anywhere on the resort. We do keep thorough records of every call made into the resort, and apologize if we were not able to locate your initial calls. In the meantime, we will attempt to address your concerns here. Holiday Inn also charges a $136 annual fee. Magic Village Yards, Trademark Collection by Wyndham, We compared the lowest prices from 18 websites, We compared the lowest prices from 14 websites. To begin, Castle Law Group founder, Judson Wheeler Phillips, is the recent example of a timeshare exit attorney with unethical practices. Ask Forby5 about Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel, Don't stay on ground floor of East Village, Ask Nannacallie about Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel, We compared the lowest prices from 9 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 17 websites, Magic Village Views, Trademark Collection by Wyndham, We compared the lowest prices from 13 websites, Holiday Inn Express & Suites S Lake Buena Vista, an IHG Hotel. The Disney parks were a very short 15 minutes (maybe less) especially if you know the short cut. This article will take a look at this particular vacation club and some of the recent complaints about it. After 93 consumer fraud complaints and the Orange Lake Resort lawsuit, timeshare exit attorney Judson Wheeler Phillips was disbarred. Lots of chain restaurants and t shirt shops on 192, but better off with the decent on site restaurants..Only drawback is the pitch for time share. At times, the company does decide to help owners with their problems. We had a very nice 2 bedroom unit on ground floor of East Village. These tours are a great way to find out everything that our resort has to offer, while exploring if vacation ownership is right for you and your family. Vacation More. Contact Centerstone Group today for a free consultation and case evaluation. When the company is finally compelled to respond to cancellation or refund requests, it does sometimes offer a Deed in Lieu of Foreclosure. Of course, if you see their timeshare program for "90 minutes" (which is really more like 3 hours), then they will SELL you the passes at a discounted price (approx. Of course, you can also expect. It was very nice with a good view of the golf course and a pool. In an attempt to learn more about your personal experience we have attempted to contact you through private message. It seems like you and your family were able to take advantage of the many amenities available to all of our guests during their stay. Those memories will surely last your family a lifetime. If you have been lied to by Holiday Inn Vacation Club in order to sign a contract, for example, we can work with the company and our legal consultants to help you. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); 2020 Timeshares Only. Some of our guests come to Orlando and never feel the need to leave the resort because of all the amenities. World of Westgate Loyalty Program. A recent and pointed example of the Orlando timeshare problem presents itself with the Orange Lake Holiday Inn Resort. There were always an ample number of lounge chairs. However, two particular points of contention have specifically arisen in the BBB reviews and complaints about this company. Orange Lake Resort Lawsuit Results in Timeshare Attorney Disbarment, timeshare win against timeshare exit companies, Diamond Resorts also filed a permanent injunction against Phillips timeshare exit company, Castle Law Group, Read More Timeshare Wins Against Exit Companies. Diamond Resorts also filed a permanent injunction against Phillips timeshare exit company, Castle Law Group. We always love welcoming repeat guests back to see us. Reasons to Plan A Tropical Getaway For the Holidays (Vacation Rentals Style), Road Trip Destinations That Make The High Gas Prices Worth It, Hilton Hawaiian Villages Beloved Free Fireworks Show Returns After Two Year Hiatus, How to Get Rid of Your Parents Timeshare, How Much Are Disneyland Tickets? And if you are behind on your maintenance fees or mortgage payments, you shouldnt expect any help from the company at all. The person who checked us in (Pablo) was fantastic and went above and beyond. Welcome home from your vacation with us here at Holiday Inn Club Vacations at Orange Lake Resort. Its solutions often heavily favor Holiday Inn over owners. It was very nice, clean, televisions in both bedrooms and in the living room area, comfortable king bed in master bedroom and 2 queen beds in other bedroom. This is the version of our website addressed to speakers of English in the United States. This is especially harmful because it affects the timeshare owners credit and their standing with the resort. This is our third time visiting Orange Lake, so obviously we already like it. Honestly, I don't know how the rooms are so quiet. After 176 customer reviews, the average star rating for the company is 1.1 out of 5. . This usually happens in response to cancellation requests, both written and oral. Type above and press Enter to search. While we do boast four golf courses, we are proud to offer fun-filled family vacations year round to our guests. We find that spending long periods of time at just one check-in station can seem tedious for many of our guests. I would be hard pressed to find somewhere as nice for the price. Found this online because we wanted location, condo/kitchen/space and flexibility.Place was great -- clean, modern and much nicer than I expected. If you bought timeshare points at the Orange Lake resort, you dont have to live with that mistake forever. Anyone who has experience with timeshares knows that, intense and uncomfortable sales presentations. This is the largest resort I've ever seen. You are right to point out that we do charge for access to some of our premium amenities. And where you find timeshares, trouble is never far behind. Subscribe to the blog to get alerts for timeshare wins, travel guides and how-tos. And while you are looking at the BBB website. When the company is finally compelled to respond to cancellation or refund requests, it does sometimes offer a. . HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel, responded to this review. You might not see it at first, but youre paying a lot more for that bedroom villa, hot tub, and concierge service than you would at a comparable hotel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Save my name, email, and website in this browser for the next time I comment. If you decide to sell your Orange Lake timeshare, make sure the resale company you choose is an ARDA member. The noise would echo in the patio. Anyone who has traveled even a little in the U.S. is probably familiar with Holiday Inn, which operates both high-rise and low-rise full-service hotels throughout the country in addition to more stripped-down budget hotels that only feature continental breakfast and a fitness center. Sometimes with this company, though, the problem is more of a customer service one than a legal one. According to, reviews on the Better Business Bureau (BBB) website. In addition to those costs, of course, come the typical timeshare fees for, For such extravagant costs, youd think the product must be amazing. If you cant pay the full upfront cost of your timeshare, they will loan you money to finance the purchase. We spent 4 days at Disney and honestly, I wish we spent more time at Orange Lake. As a BBB-accredited business with a 4.67-out-of-5 rating, we have an excellent track record helping owners get their finances, and their lives, back on track. With that being said, we do respect your time and are glad that you were able to get started with your vacation. lWvo6lZekYTd=@@=`'i!ifCNz0p!s;el/b>p'3=Nlnzn :)4HCjxK@AkLCa|\F;h}sxKy}gq4t 4:z4/Aj" ?a{'_ N!?95h~ {r^dMw0-z 9,1HLSbm}yaLaqi. But youd be wrong. Family vacations are expensive, and its tempting to sign a contract with any company that promises that it can save you money on them. This resort is the flagship property of Holiday Inn Club Vacations, which operates 28 different resorts in the United States. We even offer them in multiple daily increments for your convenience. Basketball courts, tennis, volleyball, 2 mini golfs, awesome pools (especially at River Island section with a lazy river and several water slides), lighted par 3 golf course and full size golf courses.There were a few things that weren't quite as pleasant. We are glad that our spacious condos provided your family room to spread out and enjoy yourselves. She straightened that out we hope. Unexpectedly nice place. Annual maintenance fees (to maintain those beautiful public areas) are standard. We will take a look at your contract and unique situation to see how we can make your situation better. It might seem like you can never get out from underneath the financial burden of your timeshare. With the warm Florida sunshine they no doubtedly wok overtime. Holiday Inn Club Vacations sells timeshare units at those resorts using a point system, like the one used by, , its timeshare owners pay an average of nearly $16,000 (USD) for points that they use toward yearly vacations at the resorts, and many pay far more than that. If you bought points after a visit to the Orange Lake Holiday Inn or any of the other resorts, well also talk about ways that. The Orange Lake Holiday Inn resort is the most prevalent of these, with its prime location next to Walt Disney World and features like a lazy river, mini golf courses, and onsite dining options. Cons: TVs were still tube TVs, and quite old. There wasn't even a input for a DVD player.The flatware was a bit cheap, but there was plenty of it.The appliances work, but could stand to be upgraded. We can execute pressure campaigns, including administrative complaints, with reticent developers. The BBB website currently lists about 900 complaints regarding the Holiday Inn Vacation Club in the last three years. This resort is the flagship property of, , which operates 28 different resorts in the United States. With Orange Lake Holiday Inn, as with any other timeshare resort, there is no such thing as a free cancellation.. You can expect them to go up every year. And, if you need to transfer your unit to the company or someone else, we can help make sure it is done in the fairest way possible.

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