I bought the fried fish from the local vendor and it was just want I wanted! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. not fun. When I called them to confirm, per the instructions on the voucher, no one picked up. Feel free to share your pictures with us in our social media pages and we are looking forward to seeing you soon in the near future in Jamaica, Belize or Turks! He was one of the best guides that I've ever had on these types of tours, and I've done several of them over the years in various different countries. We'll be sure to tell Teddy and the guides were delighted to know that they have made your excursion memorable. Ask Tuttue about CHUKKA Ocean Outpost at Sandy Bay. Hello Gabrielle. Best regards. They truly are the heart of our Chukka family. Not sure what that's about.Don't think I would book through Chukka again, because of all the nickel and diming, but my hats off to the guides and my friend Teddy. I was solo, but another family from Kansas City joined the trip too.Richard stopped along they to tell us about some of the plant life, and we stopped at a small church before reaching our destination which was a trek into the jungle to a hidden waterfall! We love guest feedback and it is fantastic to hear about the great time you had at Chukka. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Beware of the mosquitos and buy the repellant when the suggest it! Yum!I would highly recommend a tour with Chukka! We did the combo of tubing on the river followed by the zipline adventure. Tara, thank you so much for your valuable feedback! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This is the version of our website addressed to speakers of English in the United States. The zipline guides were John and Troy. My tour was through Royal Caribbean on May 21, 2014. He was very knowledgeable and he really made the experience fun! ChukkaCaribbean, Public Relations Manager at CHUKKA Ocean Outpost at Sandy Bay, responded to this review. Still no pictures. Use of this site is subject to certain Terms Of Use. 2000-2022 Home Depot. I took a Chukka Jeep Safari Tour and Richard was the guide. We have shared your comments with our Operations Team for their review. Thank you for your review. Request Richard as the guide! Review tags are currently only available for English language reviews. I have submitted two photo requests (both me and my boyfriend) and we've called several times. I booked a 1:30 tube ride. I emailed them, and got a prompt response - we don't have an afternoon pick-up scheduled for youbut we can pick you up for the morning tour. We will be sure to let Richard know how he has excelled in customer service! We "didn't have time" to wait in line for our pictures because "the cruise ship would leave us" when in all actuality another group from our ship had just begun the tour. If you go in the water, try to talk them into allowing you to go barefoot. It is now June 3 and i've received no email with pictures. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. A complete waste with no pictures. The horses were treated well and in good health. We have just spoken to the Photo Supervisor about your situation, and your first and last name is needed in order to proceed. They are so knowledgeable and took great care of us. I was severely annoyed with this as we asked to use our GoPro camera and they refused. Again, there were some surly women at the register. Trevor, we are so glad you have enjoyed the original Horseback Ride and Swim Tour it is an experience ideal for all ages! What a great guy - we talked like we'd known each other forever and he was a great guide as more and more people joined. That was really nice of him! Againthe best! Need Help? All Rights Reserved. If you are lucky to ride along with one of the guides they will open right up about what exactly you are seeing or possibly hearing. The best!! Tripadvisor performs checks on reviews. Thank you for your excellent review! So basically I paid 198 dollars for my boyfriend and I to ride horses for two hours. The jerk chicken and rum punch there was the best I had on the trip!Because I wanted some fried fish and they did not have any at the resort that I stayed at, Richard knew of a little local place on the way back to my resort where he stopped so that I could get me some whole fried fish! Thank you for choosing Chukka and for your great feedback, we hope to see you again soon in Jamaica, Belize or Turks. We are thrilled that you had a great time and we are looking forward to hosting you again soon. A lot of them are polo horses used on a field next to the facility. They just blow it off. Richard was so kind as to take pictures for of all of us with our cameras! We sincerely apologize for the issues you have encountered and we thank you for taking the time to write a review. Terrible service, never got pictures from horseback ride and swim. He made sure we had ample time to enjoy ourselves at the waterfalls!On the way out, we stopped at an outpost where folks were river tubing. We value all of your input and we hope that in the future we will have the opportunity to host you again. The river guides were Ned and Damian, who is also known as "Shrek or Bigfoot". We have just sent you a direct message requesting you for some information that will assist in our search for your photos, and we will assure that you get them as soon as possible. While we never like to hear we missed the mark we do appreciate all feedback as we strive to continually improve our product and over deliver on expectations. Local store prices may vary from those displayed. I wore teva's and they acted like sails underwater. We thank you for your review and we sincerely apologize for what has happened. When we got there, the surly lady behind counter informed us that the lock rental was $5 and the bug spray was $6 (make sure to bring your own bug spray, and split the cost of the locker rental, which should have been included or only two bucks, as far as I am concerned).Our guides were AMAZING! We were waiting in line afterwards to buy our pictures, and they tell us we have to leave or the ship will leave us, but that we can still request our pictures online.. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). They were spirited, full of energy, focused on keeping us safe, funny, everything you would hope they would be. CHUKKATours, Public Relations Manager at CHUKKA Ocean Outpost at Sandy Bay, responded to this review, Ask Tara Marsh W about CHUKKA Ocean Outpost at Sandy Bay, Ask HopeGabrielle13 about CHUKKA Ocean Outpost at Sandy Bay. Although we did not get the complimentary rum punch, they passed around sugar cane and coconuts with fresh water in them.They overcharge for the photos - ten pictures for thirty dollars???? Ask Trevor K about CHUKKA Ocean Outpost at Sandy Bay, Ask Slick12 about CHUKKA Ocean Outpost at Sandy Bay, Ask Lizzykins_1913 about CHUKKA Ocean Outpost at Sandy Bay. I split the fees with some nice women I met, otherwise, they could have kept those photos (the photographer was, eh). Will not book an excursion through Chukka again. I've requested my pictures and contacted them several times with no response. I highly recommend the horse back riding trip it is a mostly shaded trip through a field and then into the woods following an old kings highway from the old rum and cane sugar exportation days. That's fine, but just so you know, my voucher clearly says that I paid for the afternoon tour.The driver, Teddy, was amazing! They were great along with entertaining. Well be sure to let Ned, Damian, John and Troy know how they have excelled in customer service! Ways to Experience CHUKKA Ocean Outpost at Sandy Bay. Do not book this excursion. This was a great tour!! So please email us your contact information, briefly explaining the issue, to info@chukkacaribbean.com so that we can send your memories from your trip as soon as possible. more, Catamaran Cruise with Snorkeling & Dunn's River Falls from Ocho Rios/Montego Bay. Which was a lie because another group had just left for the trail ride from Royal Caribbean.
river tube with canopy